Reviews
One of the last customer focused dealerships.
One of the last customer focused dealerships. From sales to service, I give them an A+. This is why I drive past my local dealership to travel 35 minutes to Paramount Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Paramount Ford!
Justin is absolutely positively the Best Car Salesman
Justin is absolutely positively the Best Car Salesman I've ever met. I took a leap of Faith and I'm loving every moment. Everyone kept checking on me making sure I was alright via text, email/ phone call. May God continue to Bless each & every one of you all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Kyle was the best paperwork was done fast quick efficient
Kyle was the best paperwork was done fast quick efficient got us to finance, explained some features about our new car all this was done after we drove three hours firat time meeting him. He really knows his stuff took my trade away got me all my discounts and rebates he is truly a man of his word thats the only reason we drove up there during the evening to see and meet him talk about proficient this guy rocks a real class act im so happy i cant even take myself serious
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Paramount Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Great dealership to work with.
Great dealership to work with. Justin was wonderful at answering all questions. From start to finish everything went great. The entire staff was super friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
From Start to finish everyone answered any questions I
From Start to finish everyone answered any questions I had was transparent and professional in ever way! very Good experience all around Would Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Paramount Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Working with Justin has been a pleasure.
Working with Justin has been a pleasure. Very helpful while working with him. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I recently purchased a car from Paramount Ford and had
I recently purchased a car from Paramount Ford and had the pleasure of working with Justin. I can’t say enough good things about how smooth and easy the entire process was! From the moment I walked in, Justin made me feel comfortable and at ease. He listened to what I was looking for, answered all my questions without any pressure, and guided me through each step with professionalism and friendliness. Buying a car can sometimes feel overwhelming, but Justin truly made it simple and stress-free. I’m so happy with my new car and grateful for Justin’s help in making it happen. If you’re thinking about getting a new vehicle, I highly recommend visiting Paramount Ford and asking for Justin. You won’t be disappointed!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Paramount Ford are glad to have you as a customer.
I walked in just to “Look” at a car.
I walked in just to “Look” at a car. After talking with Justin, I bought!! He was knowledgeable without pressure. Highly recommend. Process was easy and I LOVE my Santa Cruz!! Thanks!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
It was a very pleasant surprise to hear from Justin.
It was a very pleasant surprise to hear from Justin. He send a video of the car we were considering. He walked around the car so we could see if there was any damage, then the inside of the car so we could see the dashboard and the odometer reading for ourselves. Although we did not visit the dealership personally, the video was very helpful and meeting Justin by video was great. We did not purchase the car, since we found something in our home town. We are a 2 hour drive to get to Valdese. If we had made the trip I would be very confident of Justin handling our transaction. Thank you very much for helping us with this major purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Paramount Ford are glad to have you as a customer.
I started my deal, over the weekend of the 4th of July
I started my deal, over the weekend of the 4th of July and it was a lot of back and forth to get the deal I wanted without them changing the numbers around. It took me saying I was going to go with another dealer to get a deal good enough to sign. I told them I did not want to be in the dealership forever and that’s why I wanted to do most things over the phone. Doing it over the phone ment them taking forever literally 6 days to put a deal together. We ended up being in the dealership for 2 hours anyway because things were not taken care of. I ended up signing the deal and was told the truck would be ready the next day. Now I will say my wife did show up very early ( half hour ) after opening but they did not move quickly to get her out with good customer service and quality. She was also there for 2 hours and everything was already done. Tammy was our sales, she was very nice and did bring the missing key to my house after hours. I feel like she did not take me seriously until the end and that’s mostly why the negative review. She also didn’t get me the information I asked for multiple times. Cj was awesome and did a phenomenal job during the finance process. It was quick and informative. They did not detail the truck well at all which is crazy when purchasing from a dealership. They also did not put in new oil. The truck was a loaner previously.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.