Reviews
Great man
Mr . Buff was great to me he didn’t stop until he found me something that I could afford and liked he is the man
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
Exceptional sales and servicemy experience was excellent
Right Personnel great services helped in every way to find a sentence active what we wanted at a great price. I highly recommend Tristan Floyd ask for him time Raider Triplett sent you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
WORST DEALERSHIP FOR BUYING OUT OF STATE VEHICLES
We are out of state residents who bought a new vehicle here, the runaround they gave us to get the deal was unbelievable. Than when we wanted our vehicle registered in our home state they would not
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your thoughts and feedback with us, John. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
Great experience
Third vehicle we have purchased from paramount All have been good experience but this was the best thx Brent! Love the Christian music as well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review, Beth. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
Best car buying experience ever!
This was one of the best experiences I have ever had purchasing a vehicle at a dealership! A big shout out to my sales person Ben Lutz for all his help, and for keeping his word on doing what he could do to help me and my family. He definitely kept my car buying experience hassle-free! Ben and the paramount ford of Valdese team has definitely earned my business and I will recommend them to anyone!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
Low Class Treatment
Treated like low class based on price of vehicle and who we were. Salesman (Briggs) asked us if we could afford a $1400 payment because he didn’t want to waste our time or his. He did not appear to want show us the vehicle. Sad day for the famous (I 40 Exit 113 Valdese) dealership. High expectations but met with low standard employees.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
Honest and Accommodating
Super Nice guy! Dwayne gave us all our options- pros and cons about all the vehicles we were interested in. He took time to explain how Everything worked and how to set things to our liking. He stayed late- after they were supposed to be closed to help us. He is As Honest and Fair as we could have hoped for !! Thanks so much for making buying a used vehicle a pleasure and calming our nerves about making a decision!! I will Recommend them to EVERYONE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
Great car buying experience!!!
Paramount Ford of Valdese really makes it easy bunting a vehicle. Great on price and service. We were in and out in just 1.5 hours from looking , test drive and all the paperwork. It’s been over 19 years since I bought a vehicle and this was really a great experience from start to finish. Dwayne Briggs was our salesman and he made it personal and easy. Thanks Dwayne and Paramount Ford of Valdese for a simple and satisfying car buying experience. If your looking for a new or used vehicle go see Dwayne Briggs !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
Sold a company truck to them
Staff was friendly and responsive. I was selling a truck to them and process was easy and quick. I received a fair price and the experience was best yet. I'd recommend Paramount Ford for purchase or selling a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
Quick and easy
From the moment I walked in the door everything was handled smoothly and quickly. From the trade appraisal to driving off the lot with 2 new cars only took a couple of hours. Friendly and professional staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com