Skip to main content

Paramount Ford

(2,398 reviews)
Visit Paramount Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2021 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 694-8157 (888) 694-8157
Used (888) 306-4752 (888) 306-4752
Service (866) 303-5651 (866) 303-5651

Reviews

(2,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Love my truck

Andy was awesome went above and beyond to make sure we were happy with our purchase. Would definitely recommend this to dealership to anyone. Well worth the 2.5 it drive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at our dealership. Congratulations on the new car! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Easy car buying experiment

Darrin was very helpful and made things easy to understand. Would recommend him and the place to anybody. Thanks for the easy car buying and making it understandable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am happy to hear your time spent with Darrin was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Amazing!

We was nervous about going in and purchasing a new car. Cody made sure that we knew what we was buying. He's not you're typical salesman! He actually wanted to help us and made sure we were happy and would be set in the long run with our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this 5-star review.! We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

GREAT GREAT GREAT!!!😁😁😁

I describe my experience ( July 12,2017)as great great great but even with those words that's not enough. My experience was peaceful no hassle patience & the biggest shark of all was that Cody my sales person came to pick me up because I had no way whatsoever of getting down there I never heard of this before. I thank God for Cody & Gabe. God put his angels in the right place at the right time to help me. They know my story . I had been without a car since December & I was desperate due to my mom's health issues I really needed my own transportation, the Lord blessed me to get the car that I love the payments even down to the color God bless me & worked it all out. I recommend Paramount Ford and Hyundai dealership in Valdese to anyone check out their website that's how I got in touch with them & by the leading of the good Lord. I woke up over in the night thought I was having a dream & then I fell back asleep & when I got up this morning I went outside it was not a dream my car was in the driveway thank you Cody & Gabe I appreciate you and may God's blessings fall upon you always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for this marvelous review and congratulations on your new car! We are so pleased that Cody and Gabe were able to provide you with such exceptional service. Enjoy your new car! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Veloster

Very willing to work with you, my sales associate. Cody Dula was awesome, made many trips to the sales manager until we worked a deal, agreed to my down payment and was under my monthly payment I can afford. Will buy from again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mark, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Cody's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Great experience

I was looking for a car and researching for several weeks and found Paramont ford had one but it was out of my price range. I went to just look at it anyway just to see maybe what options I could deal without to get a car that I had budgeted for. To make a long story short I drove the car home I wanted with all the options because they worked with me and got it in my price range!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this review! We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you please feel free to come back and see our anytime! Take care. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

purchase

JT was very very helpful went above and beyond my purchasing experience, he was very knowledgeable about the vehicle i purchased. if i need anything vehicle going to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that JT was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Drove 30 minutes further for better service

The Ford dealer in our town acted like we were bothering them when asking about a 2017 Ford Explorer. My husband called Paramount, even though they are 30 minutes away, and got excellent service from Bob Eagle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Excellent service!

The team at Paramount Hyundai was willing to go above and beyond to make my purchasing experience as pain-free as humanly possible. The salesman I worked with was extremely responsive and flexible in working around my schedule to make my purchase happen in a timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share with us! The goal of the our team is to ensure a painless purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Mark Engle is a real pro!

Mark knows the answer to your questions....ask him. He is honest,customer centered and willing to go the second mile. Buy from him ad you will be a satisfied driver. HCHJ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing about your visit with us, and congratulations on your new car. Mark is the asset to Paramount Ford Hyundai of Valdese, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com