Reviews
Excellent.everyone was very nice to me . Levi was very...
Excellent.everyone was very nice to me . Levi was very nice and helpful to me.most places I went didn't come out to see what I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Levi and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
Very friendly
I had never visited this dealership before. I was looking to upgrade to a newer vehicle and spoke with Tanner. He was very pleasant to deal with and was very helpful with any questions I had. I would defiantly make the hour drive again to buy from Tanner. He was very well mannered and did not pressure me to make a decision. He was great to work with!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
We just purchased a used vehicle from this dealership....
We just purchased a used vehicle from this dealership. Our experience was surprisingly pleasant. Brent was our salesman. He was friendly and didn't pressure is.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
I came in to upgrade my SUV for family convenience. I was...
I came in to upgrade my SUV for family convenience. I was able to get my dream explorer with all my needs and expectations met above and beyond. Such a wonderful and paramount experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
Fantastic experience Michael, Phillip, and Mark provided...
Fantastic experience Michael, Phillip, and Mark provided excellent service and match all needs. They worked with my budget and got me in the vehicle I desired. Paramount Ford has exceeded in a paramount experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
I am very impressed how my transaction went. The guys...
I am very impressed how my transaction went. The guys there went above and beyond to get me into the truck that I’ve been wanting. I can’t say enough about this place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
At Paramount Ford Hyundai of Valdese, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your automotive needs. Thank you for your great review! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
New Car Purchase
Cole is young and I understand new to this dealership, however he did an excellent job in helping negotiate a deal on the 2019 Mustang we purchased. Our only concern was and still is either a bump in a tire or maybe a wheel alignment issue did and still is causing a degree of vibration at speeds between 30 and 50 miles per hour. Cole told us the service department thought it would be a good idea to drive the car for a period of time and see if the vibration ceased. I understand the vehicle has set for 4-5 months on the lot. At this point I have driven the vehicle about 250 miles and the issue still occurs. I'm OK with driving it a little further to see if it helps. Just do not want the problem to continue indefinitely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. We are pleased to hear that Cole was able to provide an efficient and overall positive experience. Please contact us if you have any further questions. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
Brent Buff and the entire staff at Paramount Ford Hyundai...
Brent Buff and the entire staff at Paramount Ford Hyundai made my car buying experience as pleasant as possible. Each person I met was professional and pleasant. They were knowledgeable and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
Simple Straight Forward Sale and a Happy Customer
Mark Robinson and Brent Buff were great to deal with. I did not have to negotiate what I wanted. They gave me some options and we moved on from there. I felt very comfortable the entire time I was there. Consummated the deal in two visits, and neither time did they waste my time. When it came to sign they had most of the paperwork already ready. Now waiting around for hours. James of Hickory
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com
Very nice dealership, clean and professional Great...
Very nice dealership, clean and professional Great service from a fantastic, honest, professional salesman. Thanks Ryan for all your help. Would recommend 100%. Ask for Ryan Watts
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the feedback! We are happy to hear about your positive experience at Paramount Ford Hyundai of Valdese, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Russell Childers | Sales Manager | rchilders@paramountauto.com