ReviewsWrite a review
Great service with Roman on my 2011 silverado fast and effective I called last minute fora Beach trip so I could have my truck, job well done!!!
Excellent Customer Service
I went to Leith Kia after seeing a car that was listed on Cars.com. I knew that I wanted a Kia but wasn't sure of the model. I search different car sites looking for a car that I liked. I saw a Kia Forte that I like at another dealership but it was the wrong color so I kept looking. I found the car i wanted after extending the distance I was willing to travel. Leith Kia had the exact exterior and interior color I was looking for at a great price. I sent an email to see if the car was still available and received a response saying that it was but when I got there it wasn't. They didn't have the black interior that I wanted. Mr. Marc spoke with his boss Mr. Sherwood who assured that he would find something that I would be happy with and he did just that. Mr. Marc and Mr. Sherwood worked to put in a car that was better than the one I had seen on Cars.com. Mr. Sherwood worked with me and did an excellent job of getting the car in a price range that I was satisfied with. Both men went above and beyond to make sure that my time wasn't wasted by traveling that far and leaving with nothing. I had a concern about the car a couple of days after the sale and Mr. Sherwood was there to answer my question and ease my concern. Mr. Marc followed up a couple days later just to see if I had any other questions. Great staff and excellent customer service, I would recommend Leith Autopark Wendell to anyone looking for a car. If you are looking for a car, go see Mr. Marc and Mr. Sherwood and you will leave a happy customer.
I started talking to one of the sales representatives about the vehicle I wanted to purchase. Had no issues until the day I showed up. 15 minutes prior to arriving at the dealership I receive a call from the same sales rep asking about a message I had sent the night prior and I told him my questions only to be told the vehicle had been sold a day or two ago. But the rep was literally messaging me the night before, why he didn’t tell me then I have no clue but instead he waited till I completed the 2 hour and 15 minute drive there. That to me just seems like general inconsideration for a potential customer and a lack of care. WASTED more than 6 hours out of my day thanks.
Very dishonest people. Drove 4.5 hours to get yelled at that my offer was not acceptable even though they mentioned that negotiation was possible. Extremely disappointing
2019 f150. This is my 10th vehicle from leith!
This was a deal too good to be Trew!! But it was. Scott and jonny in finance prove nothing but outstanding to work with..exceptional service department. This was my 9th vehicle purchased from leith and 5 for family members.
Scott and Jonny were great. No pressure and I got a wonderful deal . Look forward to visiting them again. The service I received was great.
Losing count of the vehicles I have purchased at Leith Wendell but it’s around 7 or 8...wouldn’t go anywhere else, Scott and Jonny always great to deal with, always looking out for the buyers best interest...
Best Car Buying Experience
If you are looking to purchase the car you want these guys are where you'll want to go. From the moment I stepped onto the lot, I felt welcomed. There was no pressure to buy. They simply listened to what I wanted and needed a did everything to make sure that I was completely happy with my purchase, with an agreement that made me feel happy, even grateful to them for matching me with the car of my dreams. They provided many options for buying and matched me perfectly with the price. They offer comprehensive service option, if and when your vehicle needs it. I was always made aware of my financing options. There were no surprises. I can truly say that they will make sure that you leave with a huge smile on your face. I have had many car buying experiences, but none of them could even compare to my experience with these guys. Everyone was very friendly and personable. I recommend then to everyone I know. Great company. They will really work with you to get you into the car that you'll love. I am extremely pleased. Ask for Scott.
NEVER BUY A CAR FROM HERE
If I could give no stars I would. I purchased a used BMW from Leith Buick and GMC of Wendell in mid February. Less than a month later my car has to be towed due to all the oil leaking from the car because of a cracked oil filter housing. Leith performed an oil change on the car prior to selling it to me. I have reached out to my salesman, Victor Perez, who has taken no responsibility, the GM Doug Durham. They passed me off to another manager who I've been working with off of and on. After I replaced the oil filer housing at my own expense, the car still had residual issues. Once their GM got involved they requested to see the vehicle. They arranged to have it towed back to their dealership where it sat for days before anyone touched it. Communication is basically nonexistent with this dealership. I had to take off my job and drove 52 miles each way on 4 separate occasions just to be able to speak to someone. After weeks of back and forth and waiting on a proper diagnosis I finally had my car towed to the BMW dealership in Durham for them to run a proper diagnostic and determine that the car jumped timing due to have no oil-a direct result of the botched oil changed that performed. I have made 2 car payments on a car that I have yet to drive because of an error that this dealership's service department made. Leith is refusing to cover the discounted cost of the repair, $2300. I've been without my car for almost 2 months. These men are crooks plain and simple. I wouldn't buy a match box car from them!
A Wonderful Experience Shopping for a New Car!
Scott Trew at Leith in Wendell was so easy to work with! We called giving him information on the SUV we wanted and he selected several for us to look at and test drive. Scott made the new car buying experience so easy and enjoyable from the moment we walked in and purchased our vehicle. I would highly recommend Scott and Leith of Wendell! We just love our Ford Explorer! Maggie L