Reviews
Warning!
Warning!!!. Do not buy an "as-is" vehicle w/o an inspection first! I test drove a truck and it felt weird. The salesman said "this is a pick-up, that's how they drive". I took his word for it, thinking a reputable dealership would not put anything on the lot that would require substantial work. I purchased the truck and while driving home, the vibration was much more pronounced. I took it to a mechanic the next day and was told a transmission is needed ASAP. Leith said the only option is a 3 day exchange. They had NO comparable trucks. I asked if we could cancel the deal or if i could just lose the $2500 credit charge (giving them $2500 for absolutely nothing - that was my offer). THey said they can't do that. The truck the lot with a truck that had 80k more miles and is 9 years older $ $400k lower price!!!! I immediately had to put over $1k into that vehicle (tires, brakes, rotors, piston repair). Stay away from this dealership!!!!
Warning!
Warning!!!. Do not buy an "as-is" vehicle w/o an inspection first! I test drove a truck and it felt weird. The salesman said "this is a pick-up, that's how they drive". I took his word for it, thinking a reputable dealership would not put anything on the lot that would require substantial work. I purchased the truck and while driving home, the vibration was much more pronounced. I took it to a mechanic the next day and was told a transmission is needed ASAP. Leith said the only option is a 3 day exchange. They had NO comparable trucks. I asked if we could cancel the deal or if i could just lose the $2500 credit charge (giving them $2500 for absolutely nothing - that was my offer). THey said they can't do that. The truck the lot with a truck that had 80k more miles and is 9 years older $ $400k lower price!!!! I immediately had to put over $1k into that vehicle (tires, brakes, rotors, piston repair). Stay away from this dealership!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible experience.
Horrible experience. Called to confirm the vehicle i was interested in was still on the lot, and told it was. Arrived 3hrs later and was told it was sold. I believe they just told me it was there to get me on the lot and try to sell me something else.
Horrible experience.
Horrible experience. Called to confirm the vehicle i was interested in was still on the lot, and told it was. Arrived 3hrs later and was told it was sold. I believe they just told me it was there to get me on the lot and try to sell me something else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchased a Kia Soul from Leith Kia today and could not
Purchased a Kia Soul from Leith Kia today and could not be happier with the whole process. I spoke with Michael Draper by phone this morning and told him my situation, what I was looking for and where I wanted my payments to be. He did some figuring and called me back and said he could make it happen. I went to the dealership at noon and took a test drive with Nermin Soliman. She could not have been any nicer! She was super friendly and knowledgeable. She was by far the nicest sales person I have ever encountered. Jaray Sampson was my finance manager. He did every single thing that Michael had promised me earlier. At no time did anyone try to upsell or try to change the numbers around. I would recommend all of my family and friends to Leith Auto Park Kia without hesitation. They made the car buying process easy. Thank you, Michael, Nermin and Jaray!
Purchased a Kia Soul from Leith Kia today and could not
Purchased a Kia Soul from Leith Kia today and could not be happier with the whole process. I spoke with Michael Draper by phone this morning and told him my situation, what I was looking for and where I wanted my payments to be. He did some figuring and called me back and said he could make it happen. I went to the dealership at noon and took a test drive with Nermin Soliman. She could not have been any nicer! She was super friendly and knowledgeable. She was by far the nicest sales person I have ever encountered. Jaray Sampson was my finance manager. He did every single thing that Michael had promised me earlier. At no time did anyone try to upsell or try to change the numbers around. I would recommend all of my family and friends to Leith Auto Park Kia without hesitation. They made the car buying process easy. Thank you, Michael, Nermin and Jaray!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They knowingly sold me a car that less than a week later
They knowingly sold me a car that less than a week later has left me stranded and is going to cost me a fortune to repair. Definitely not a group I would trust! Take your business elsewhere!!!
They knowingly sold me a car that less than a week later
They knowingly sold me a car that less than a week later has left me stranded and is going to cost me a fortune to repair. Definitely not a group I would trust! Take your business elsewhere!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
comfortable atmosphere, sales reps very helpful ,a
comfortable atmosphere, sales reps very helpful ,a friendly place for family to begin and scout to look for a good car,not to pushy,right on the goal to be thier for any questions, sincerly looks they want to make sure they find the right car and drive out with one sales reps are good ,now maintience dept well found out and see
comfortable atmosphere, sales reps very helpful ,a
comfortable atmosphere, sales reps very helpful ,a friendly place for family to begin and scout to look for a good car,not to pushy,right on the goal to be thier for any questions, sincerly looks they want to make sure they find the right car and drive out with one sales reps are good ,now maintience dept well found out and see
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Bad salesman
I visited Leith about a used vehicle. I asked if they could replace the tires or drop the price to be more in line with a fair market price. They said we can’t do that. They dropped the price of the vehicle the next day. They could have sold the vehicle to me but they would rather see if I would pay the higher price.
Bad salesman
I visited Leith about a used vehicle. I asked if they could replace the tires or drop the price to be more in line with a fair market price. They said we can’t do that. They dropped the price of the vehicle the next day. They could have sold the vehicle to me but they would rather see if I would pay the higher price.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My wife and I went to the dealership around 6:30 on the
My wife and I went to the dealership around 6:30 on the evening of 7/25/2023 to view a 2023 Kia Sorento SX we had seen online. We really had no intention of purchasing a vehicle that day since we had already loaded our 2023 Sportage for a vacation trip to Michigan the following morning. And then, we encountered Jaray (or Ray). Since I worked for Fred Anderson Kia for nearly 3 years (after retiring from a real estate career), I know a little something about what it takes to be successful in auto sales, and Ray exhibited a high degree of professionalism, likeability and easy demeanor. We never felt pressured to buy right then and there. He let us make up our own minds, and for me that is critical because I do not respond well to pressure tactics. Jay is a good salesman, and I felt like he was able to "read" us and responded to our questions and concerns appropriately. Bottom line is that we did buy the car that evening, and our experience with Jay and the rest of the staff (Rogel the sales manager and Jonny the finance manager) was a positive one. The one thing of note with Leith Cars is that they don't pile on a "marketing adjustment" above the MSRP, and that says a lot about the Leigh organization. Also, they were very fair with my trade. All in all, we were very happy with how the transaction turned out. By the way, after the transaction was completed, we took the Sorento home and transferred the vacation stuff from the Sportage to the Sorento. Twenty-five hundred miles later, we are still happy.
My wife and I went to the dealership around 6:30 on the
My wife and I went to the dealership around 6:30 on the evening of 7/25/2023 to view a 2023 Kia Sorento SX we had seen online. We really had no intention of purchasing a vehicle that day since we had already loaded our 2023 Sportage for a vacation trip to Michigan the following morning. And then, we encountered Jaray (or Ray). Since I worked for Fred Anderson Kia for nearly 3 years (after retiring from a real estate career), I know a little something about what it takes to be successful in auto sales, and Ray exhibited a high degree of professionalism, likeability and easy demeanor. We never felt pressured to buy right then and there. He let us make up our own minds, and for me that is critical because I do not respond well to pressure tactics. Jay is a good salesman, and I felt like he was able to "read" us and responded to our questions and concerns appropriately. Bottom line is that we did buy the car that evening, and our experience with Jay and the rest of the staff (Rogel the sales manager and Jonny the finance manager) was a positive one. The one thing of note with Leith Cars is that they don't pile on a "marketing adjustment" above the MSRP, and that says a lot about the Leigh organization. Also, they were very fair with my trade. All in all, we were very happy with how the transaction turned out. By the way, after the transaction was completed, we took the Sorento home and transferred the vacation stuff from the Sportage to the Sorento. Twenty-five hundred miles later, we are still happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I contacted the Dealership about this vehicle.
I contacted the Dealership about this vehicle. They were prompt in their reply. The provided me with the necessary information to make decision about this vehicle. Brandon was awesome to work with.
I contacted the Dealership about this vehicle.
I contacted the Dealership about this vehicle. They were prompt in their reply. The provided me with the necessary information to make decision about this vehicle. Brandon was awesome to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Patient, fair team at Leith
Scott Trew and the Team at Leith was very fair and accommodating. We appreciated their willingness to stay late on a Saturday to get our deal done. No high pressure sales. They came through with the car that we expected and are very pleased.
Patient, fair team at Leith
Scott Trew and the Team at Leith was very fair and accommodating. We appreciated their willingness to stay late on a Saturday to get our deal done. No high pressure sales. They came through with the car that we expected and are very pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Enjoyed buying my Truck at Leith
It was a pleasure to buy a used Truck at Leith, Scott did an amazing Job. The Truck was in perfect condition. Can highly recommend this dealership.
Enjoyed buying my Truck at Leith
It was a pleasure to buy a used Truck at Leith, Scott did an amazing Job. The Truck was in perfect condition. Can highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase