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Leith Wendell

(1,094 reviews)
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Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (919) 374-2945 (919) 374-2945
Used (919) 374-3125 (919) 374-3125
Service (919) 374-3186 (919) 374-3186

Reviews

(1,094 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Wendell from DealerRater.

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Great Experience

These guys know what they are doing period. They truly understand what it means to listen to the customer, since most of us do know what we want and what we want to pay for it. Their job is to find a way to get us there or at least close to it. I came in not really needing a new vehicle, but reaching 70,000 miles I thought I would see where I stood compared to a new one. The bottom line was that I wanted a new truck for the same monthly payment I was paying now. So, Jose Rodriguez listened to what I wanted, what I thought my truck was worth, and what my monthly payment should be. He excused himself to go work the numbers and came back with his figures....he missed my payment by $12. I smiled, he smiled, I gave him my keys, he gave me his, and after a few signatures I drove home in my new truck. Now I probably could have haggled a little more, but I too sold cars back in the day so quibbling over a few dollars was not going to get me anywhere. I'd like to think that if I need something from Jose or Leith Ford down the line, they will remember the pleasant sale instead of that guy who beat them up so bad on price they didn't make anything on the sale. If you are looking for a new Ford, go see Jose Rodriguez and Leith Ford...They will treat you right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Had a great experience at Leith of Wendell. Purchased my ford escape from Jose Rodriguez and the experience was wonderful. The purchase was easy and I'm really happy. Jose Rodriguez was also wonderful to work with. He took into consideration everything that we needed and asked for. Would always go back if we ever need another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great Service in a timely manner

I absolutely love working with Roman. He's very professional and always makes sure that the issue is resolved each time I have to take my vehicle in for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Experience

Jose Rodriguez and the Entire staff at Leith Wendell were wonderful. My experience was outstanding. I look forward to a valuable relationship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The Best of the Best

My car would not start. I called AAA - who came to provide roadside service. In the meantime, I called Buick maintenance and spoke with Ryan. He checked to make sure I was in a safe place and offered to send someone to my location. I appreciated the care and concern. Once AAA got my started I drove directly to the Buick location. They serviced my car - found the battery was leaking - and resolved the issue. I left a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience!!

Had a great experience at Leith of Wendell. Purchased my second Yukon from Andy Penny and the experience was wonderful. The purchases were easy and I have been so happy with both of my vehicles. Joey Graves was also wonderful to work with. Took into consideration everything that we needed and asked for. Would always go back there if we ever need a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Experience - Almost New Car Purchase

Quick process in a friendly atmosphere. Our second car purchase within three days at the same location. Felt like we were among friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly staff, huge selection

I worked with Scott at the Kia dealership in my search for a new or used vehicle. I started looking at both trucks and sedans and Scott was more than willing to help and very patient with me. I ultimately decided on a sedan and continued to work with Scott and the 2 I had narrowed it down to. One was above my range of acceptable prices; the other was very close, but the wasn't on their lot. In the end, we couldn't come to an agreement over the vehicle, but I truly appreciated Scott's hard work. Certainly recommend Leith of Wendell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Best First-time buying experience!

I recently purchased a used Kia Sportage from Quincey over at Leith Auto Park East's Chrysler Dodge Jeep lot. I told him exactly what I was looking for, and gave him a very specific budget. He showed me a new Jeep Patriot and a used Kia Sportage. Both were excellent vehicles. Quincey could tell my apprehension as a first-time car buyer, and did everything possible to make the experience quick and easy. He knew after talking to me that I would be happier in the Sportage than any of the other cars I'd shown interest in. This was important, because the Kia was obviously not a Chrysler, Dodge, or Jeep, and proved that the sales staff was more focused on my needs as a customer, rather than just selling cars at high volume. Quincey and the finance manager Doug, worked with me and the financial lender to make sure I received the lowest monthly payment possible. I've had my car for three weeks now and I'm so happy I chose to purchase at Leith Auto Park East in Wendell!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Kenny Towne was a wonderful man and his customer service is A plus!!! He stayed on top of things with calls and emails and kept his word getting back in touch with us. A wonderful employee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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