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Lenoir City Chrysler Dodge Jeep RAM

(621 reviews)
Visit Lenoir City Chrysler Dodge Jeep RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(621 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lenoir City Chrysler Dodge Jeep RAM from DealerRater.

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It was a very good experience. Tyler was our sales person...

It was a very good experience. Tyler was our sales person and he was very knowledgeable. He explained all the features and even walked us through most of them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jeff, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Tyler. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

Third vehicle bought from this dealership. Exceptional...

Third vehicle bought from this dealership. Exceptional deals and customer service. Lenoir City CDJR will always be my dealer of choice. Great vehicles at the best prices. Sales and finance staff are dedicated to put you in the vehicle you want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tyler did a fantastic job as usual! I will recommend him...

Tyler did a fantastic job as usual! I will recommend him to all my friends and family for purchasing in Lenoir City. I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! Congratulations on your brand new ride!

Chris and Janet were very helpful I will definitely have...

Chris and Janet were very helpful I will definitely have them to help me in the future glad they are close to home great to have hometown people to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jeff, thank you for taking the time to mention Chris and Janet! We appreciate your positive feedback and an outstanding rating. We look forward to taking care of any of your auto needs in the future.

Dealership personnel were a pleasure to work with and...

Dealership personnel were a pleasure to work with and they had a good selection of vehicles in stock. The buying process was pleasant and we would recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! We are so glad to know of your recommendation. If there is anything else we can do to assist you, please do not hesitate to reach out and let our team members know. We hope you have a great day!

Greatest experience in buying a car

Janet and the Finance department at Lenoir City CDJR was great to work with. Janet went above and beyond to make the experience so easy and pleasant. I would recommend anyone wanting to buy and new or used vehicle to stop in and talk with Janet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We will be sure to thank Janet for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

Bill, Miranda, and JC were amazing. They set everything...

Bill, Miranda, and JC were amazing. They set everything up for me before I drove 500+ miles to get my truck. Very patient and caring people. Overall amazing experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Devan, Thank you for taking the time to write a positive review! We are happy to hear that Bill, Miranda, and JC were able to help you find a great car and was able to make the overall experience at our dealership amazing. If you ever need help with your Truck, feel free to give us a call!

Lenoir City CDJR had excellent service and staff that...

Lenoir City CDJR had excellent service and staff that communicated and worked with me fast and reliable on my first new car purchase and I would reccomend to many.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Stanley, Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Janet. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

They were complete in servicing our car. They made the...

They were complete in servicing our car. They made the repairs that needed to be done in a timely manner.. They even washed it and vacuumed the inside of the car. The service people were very polite!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to mention Frank and our team. We appreciate your positive feedback and an outstanding rating. We look forward to taking care of any of your auto needs in the future.

Friendly fast and clean dealership. Was greeted with...

Friendly fast and clean dealership. Was greeted with hellos and if they could help me with anything. Service on my RAM 2500 was done in no time. Sales was knowledgeable on inventory and even did a test drive on my dream car (Challenger T/A 392). So thank you Ty Bennett (Sales) and Kenneth King (Service)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Eric! We will be sure to thank Ty and Kenneth for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!