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Lenoir City Chrysler Dodge Jeep RAM

(621 reviews)
Visit Lenoir City Chrysler Dodge Jeep RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(621 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lenoir City Chrysler Dodge Jeep RAM from DealerRater.

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Service was prompt and courteous. Would have appreciated...

Service was prompt and courteous. Would have appreciated a veterans or senior discount but otherwise no complaints . Ken was especially helpful with calls to keep us informed. We could have had the vehicle returned to us but we decided to get out and take a ride to pick it up .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to know about Ken's level of helpfulness. Thank you for sharing us your thoughts about your recent service experience, Logan. Please let us know if we can do anything else for you.

The service was awesome! Ty, Brian and the team were...

The service was awesome! Ty, Brian and the team were great loved our experience at the dealership. I would highly recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We will be sure to thank Ty, Brian, and the rest of the team for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

I bought my 2016 town and country from this dealership...

I bought my 2016 town and country from this dealership and they have not disappointed. I will buy anywhere else. My service writer was unbelievably helpful and helped me when my warranty wouldn't. Believe in this dealership whole heartedly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

It was quick and easy. Completely hassle free. I will be...

It was quick and easy. Completely hassle free. I will be going back. It was definitely the best experience I have ever had in a car dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for the great review! We're glad to hear our team has taken care of you and your vehicle needs. We appreciate your business and hope to see you again!

I feel the dealer ship was completely transparent, they...

I feel the dealer ship was completely transparent, they had two vehicles pulled up for us that we were interested in, we did our credit check online so we had all that done the whole experience was seemless. I did like some of the paper work was done on a tablet, less paper shuffling. We both are very happy with the new vehicle and with the extended options was great. I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for the great feedback! We're glad to hear your experience was five-stars! We're glad to hear you're happy with your new vehicle! Please let us know if there is anything else we can assist you with. Have a great day!

Above and beyond

I had an excellent experience while purchasing my new truck at Lenoir City CDJR. Tyler, Frank, and Andy went above and beyond what was expected and was willing to track down and deliver exactly what I wanted. This was the best experience I've had purchasing a vehicle by far! 5 stars isn't enough for these guys. I'm glad I could be a part of helping out my local business and truly thankful for all the help I received and compliments on my trad in. Thank you guys for such a positive experience! Eli A.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review, Eli! We will be sure to thank Tyler, Frank, Andy, and the rest of the team for providing you with exceptional service. Let us know if there is anything else we can help you with. Congrats on your new truck and we look forward to working with you again!

Would give this dealership 5 stars. Our saleswoman Janet...

Would give this dealership 5 stars. Our saleswoman Janet was great and we got an awesome deal. Thank you so much will be back for next car purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

So thankful for all the help from Janet and Gary in...

So thankful for all the help from Janet and Gary in service! Thank you all for taking care of me on my 2017 Jeep Wrangler💚

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great dealership! Chris in service is outstanding! He...

Great dealership! Chris in service is outstanding! He understood my issue with the tires and worked tirelessly over the last 6 months to resolve. We were not able to resolve with NITTO but his dedication and commitment to the customer is awesome!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Moved here from other state with our 2010 Journey that...

Moved here from other state with our 2010 Journey that now has about 82k on it. So happy we found this Dealership. The business is always clean, friendly, fair and accurate with assessment and repairs or maintenance. Very pleased customer over 2 years. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.