Reviews
Always Professional
The service dept is exceptional. They are honest and provide all details when asked on what to expect and estimated costs on repairs. Their sales team will work with you on your budget and get you the best possible deal hands down. I was recommended to puchase the extended warranty and I was thankful I did. For a few dollars more it was worth the coverage on very expensive repairs needed on replacing computer parts etc. You never know what will happen in 5 years owing a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate the positive review Kelly, thank you!
They value their customers
A fair and honest service call, giving me information to make a decision best for my needs and budget. No pressure or hidden agenda. A service department you can trust
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Jim for the amazing review!
Always Professional
The service dept is exceptional. They are honest and provide all details when asked on what to expect and estimated costs on repairs. Their sales team will work with you on your budget and get you the best possible deal hands down. I was recommended to puchase the extended warranty and I was thankful I did. For a few dollars more it was worth the coverage on very expensive repairs needed on replacing computer parts etc. You never know what will happen in 5 years owing a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate the positive review Kelly, thank you!
Service
Thomas the service advisor did an excellent job at explaining everything and providing future maintenance advice. The service work performed was done quickly. Thomas answered all of my questions before I scheduled service. The parts guy was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear that you had a positive experience here! Just let us know if there is anything we can do for you in the future!
Service
Thomas the service advisor did an excellent job at explaining everything and providing future maintenance advice. The service work performed was done quickly. Thomas answered all of my questions before I scheduled service. The parts guy was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Chris for the positive review! We are pleased to hear that Thomas was able to provide an amazing experience. Just let us know if you need any assistance in the future!
Service for new car is only one oil change
bought a new Chrysler 300 - S last year and only received one free oil change. My Toyota Tundra got free service up to 25K miles
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Daniel I am sorry to hear that you feel you have not had a good experience here with us. Would you be willing to give us a call at 888-354-1647 to discuss this issue further?
Oil change
Scheduling is always spot on.. Everybody is always so nice and helpful from the time you walk in to the time you leave. I will continue to take my vehicle there.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review Teresa! We are pleased to hear you have had a great experience here in our service department. Just let us know if there is anything else we can do to help!
Great CS skills
Rebecca did a great job answering my call and setting up the appointment. She even remembered me when I entered the door and took immediate care of me. She also called with an update and when finished. Very friendly and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review Zak! We are pleased to hear you had an amazing experience here with us!
Great
I 100% recommended going to this dealer, and working with Trisha. She is amazing at what she does and will help you with what you need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review Raul! We are glad to hear that your experience working with Trisha was exceptional!
Customer
Great People, would encourage anyone to consider purchasing a vehicle from M&L Ram Jeep. Trish is caring and authentic during the buying process. Sales managers are good people that makes it happen if it’s possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive review! We are glad to hear you had an exceptional experience working with Trish!