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Sales 9:00 AM - 6:30 PM
Service 8:00 AM - 5:30 PM
Mon 9:00 AM - 6:30 PM
Tue 9:00 AM - 6:30 PM
Wed 9:00 AM - 6:30 PM
Thu 9:00 AM - 6:30 PM
Fri 9:00 AM - 6:30 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
Mon 8:00 AM - 5:30 PM
Tue 8:00 AM - 5:30 PM
Wed 8:00 AM - 5:30 PM
Thu 8:00 AM - 5:30 PM
Fri 8:00 AM - 5:30 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
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Reviews

5.0
7 lifetime reviews.
  • Great Experience buying new Edge

    Came in to look at a new Edge, they didn't have exactly what I wanted but they offered to find it and they did within the same day! They went and ...


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    Came in to look at a new Edge, they didn't have exactly what I wanted but they offered to find it and they did within the same day! They went and picked it up and we were riding home in our new Edge the same day! Great Staff, all family there!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Dealership!

    Great dealership! I have purchased several cars there and been well pleased.


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    Great dealership! I have purchased several cars there and been well pleased.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrible Sales Tactics

    10.5 total hours of driving for a car that the dealer neglected to mention had a motor knock; also didn't have a working temp adjustment for the p...

    Dealer Response

    I am very sorry for the experience you had with our dealership. We were and still are unaware of any $1900 problem with this engine. We have had a...


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    10.5 total hours of driving for a car that the dealer neglected to mention had a motor knock; also didn't have a working temp adjustment for the passenger (although much less of an oversight than the aforementioned). I was very clear on needing absolutely any information before we made the drive. He assured me the vehicle had been through his service techs without any issues, even a final look over the day before. But when I got there, they weren't surprised by the motor ticking. His service advisor told me that it's normal, many of their Fords are known for that same sound. After looking up IS 350 engine problems, this is a $1900+ fix. They thought after our long drive (oh, and I'm 6 months pregnant), that I wouldn't leave without that car. So very deceptive.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I am very sorry for the experience you had with our dealership. We were and still are unaware of any $1900 problem with this engine. We have had another shop inspect it and they have said the noise is normal for this engine. We are not a Lexus/Toyota dealer and do not have any other way to inspect it. I can offer to pay to have it inspected at a Toyota/Lexus dealer and send you the report. Also, I would be willing to refund you for your gas for the drive if you send me your address at efeyer@feyerford.com. I sincerely apologize that we were not able to satisfy you during this transaction. We were unusually busy while you were here and I am sorry I wasn't able to assist you personally. I normally like to handle most out of state customers myself. Also, I completely understand you leaving without the car, I would do the same thing no matter how far I drove if I wasn't happy with the purchase. We never assumed the deal was done without you looking at the car in person and driving it yourself. Once again I am very sorry for this bad experience. This is not normal with our store, we are family run and want to create an easy experience for all of our customers near and far. Please contact me personally with any other questions. Eric Feyer General Manager 252-793-5123 efeyer@feyerford.com


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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2011

Feyer Ford is located in Plymouth, NC. For almost 20 years we have served Eastern North Carolina as "Your Friends in the Car Business". What being a friend means to you is maintaining a solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase with no pressure and no haggle.

"Your Friend In The Car Business"