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(108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eby Ford from DealerRater.

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Mr. Hunter

My e,experience at why Ford in Goshen was very good. The employees were very attentive and courteous. When I arrived the door was opened for me and I was always offered something to drink. They were very patient and never pushy my salesman and I were able to work together to get me into what I wanted. It was not the well this is what we have for u kind of experience that I was used to when dealing with other companies. The finance manager was able to work with me and the bank to set up an arrangement that worked for me and them in terms of length and payment amount and the sales manager was always available if Ihad any issues or questions. At the end of the day I got a vehicle I love nd I will definitely buy my next vehicle with eby Ford of Goshen. Thank you Jay Lang, Thad large and Jason Odell for making this a great car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had such a terrific experience at our dealership! Jay, Thad and Jason are valuable members of our staff who, like all of our employees, strive to provide the best customer service and quality possible. We're also dedicated to making our customers feel at ease while shopping for a vehicle, and we're happy to hear that you feel you experienced this first hand. We hope to see you again soon, and please check us out on Facebook and Twitter! Sincerely, The Eby Ford team.

Awesome car buying experience

Had an amazing purchasing experience on our Ford Explorer. Jay Lange was our sales consultant for yet another purchase at Eby Ford. Very Clean and honest company. This is our 4th vehicle purchase with Jay and second with Jay at Eby. All experience have been great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing experience with Jay Lange

Jay Lange at Eby Ford was amazing to deal with! Very up front and honest. This was our forth vehicle Purchased thru Jay and our second with Jay and Eby Ford. He has stayed in touch making sure we have been satisfied with our purchase absolutely will not deal with anyone else ever again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Eby Ford Buying Experience

Start to finish Eby Ford, Angela Reyes and Chris Evans are amazing!! Chris made the experience informative and fun and I highly recommend shopping here and Chris for a new or used car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're incredibly flattered by your glowing review of your experience at our dealership. Our top priority has always been to provide a vehicle-buying experience that is comfortable and convenient for everyone who visits our dealership, and we're thrilled to hear that you feel you experienced this during your visit with us. We truly hope you continue to choose us for all of your automotive needs, and we look forward to seeing you again very soon! Sincerely, the Eby Ford Lincoln team.

EBY FORD - PURCHASE OF NEW F150

exceptional - no buying pressure. worked with me to find the best deal for my needs!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so glad that you had a great experience here. We hope you're enjoying that new F-150! Don't forget to stop in and say hi when your out on the Harley. Thank you again for choosing Eby!

Great Van

I've been looking for a Ford Transit. Found a new one at Eby Ford at a great price. The sales department made my purchase very easy. Thanks Angela, Jason, and Jay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Arnie, we all enjoyed working with you! We appreciate you choosing Eby and hope you enjoy your new vehicle. Stop in to visit and say hello to all of your new friends here. Sincerely, the Eby Ford Lincoln Family

Excellent dealership!!

Great sales staff, very professional and experienced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2014 Certified Pre-owned Ford Explorer

Working with Jay Lange was a great pleasure. He is an awesome salesman who will go above and beyond to find the exact vehicle you want. I gave him a list of options I wanted in the Explorer and he not only delivered exactly what I wanted, he went above and beyond my expectations and at great price. If you're looking for a great company and salesman I highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2016 Edgee

I was wanting a new car and stopped at Eby Ford with my son and the salesman Jay showed us one that wasn't quite what I wanted. He worked with us to get just what I wanted. He was polite and very helpful. I love the way he took the time to teach me how all the bells and whistles worked. It took some time because I'm no spring chicken. Jay was very patient with me.. I love my Edge.. Thank you Jay..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for writing such a great review about your experience at our dealership and your awesome experience with Jay, he is great! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, the Eby Ford Lincoln team

Honda CR-V

We had the pleasure of working with Mr. Jay Lange, the whole process was wonderful and I felt like my wants were listened to. I love our new Honda and would definitely recommend Jay at Eby Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. We look forward to assisting you with your future sales and service needs. Best regards, the Eby Ford Lincoln team.