Reviews
Good quick service. No complaints during my visit. Highly recommended. Great place for all your car needs.
Good quick service. No complaints during my visit. Highly recommended. Great place for all your car needs.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
All of the staff at Valley Ford in Sparta, TN have been extremely helpful and courteous. When we had a delay getting a bed cover put on our new Ford F150 we had a trip scheduled out of town that required us to take luggage. We couldn't do that without the cover on the truck. We explained our situation to Diane Findley who sold us the truck and she arranged for us to get a loaner vehicle so that we were able to go on our trip. I have never received as good of service at any other dealership in my life. I will never go anywhere else but Valley Ford to buy a vehicle. The service is incredible from top to bottom!
All of the staff at Valley Ford in Sparta, TN have been extremely helpful and courteous. When we had a delay getting a bed cover put on our new Ford F150 we had a trip scheduled out of town that required us to take luggage. We couldn't do that without the cover on the truck. We explained our situation to Diane Findley who sold us the truck and she arranged for us to get a loaner vehicle so that we were able to go on our trip. I have never received as good of service at any other dealership in my life. I will never go anywhere else but Valley Ford to buy a vehicle. The service is incredible from top to bottom!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My salesman was wonderful! He was very friendly and answered my questions in a timely manner. As I was purchasing a car from an online ad, he sent me a lot of pictures which was very helpful. I had no contact with the service center, I purchased a Lincoln Aviator Black Label.
My salesman was wonderful! He was very friendly and answered my questions in a timely manner. As I was purchasing a car from an online ad, he sent me a lot of pictures which was very helpful. I had no contact with the service center, I purchased a Lincoln Aviator Black Label.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
One of the best car buying experiences I've ever had. I would highly recommend this dealership to anyone looking for a new or used vehicle.
One of the best car buying experiences I've ever had. I would highly recommend this dealership to anyone looking for a new or used vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone I encountered was kind, professional, polite and friendly. I recommend Ed Rogers Valley Ford’s Service Department.
Everyone I encountered was kind, professional, polite and friendly. I recommend Ed Rogers Valley Ford’s Service Department.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
James was great to deal with and was very helpful through the process. Highly recommend.
James was great to deal with and was very helpful through the process. Highly recommend.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Ronda in your service department was extremely helpful with getting my Ford F 150 warranty repair done if it wasn’t for her I would’ve been out quite a bit of money. Thank you again Ronda
Ronda in your service department was extremely helpful with getting my Ford F 150 warranty repair done if it wasn’t for her I would’ve been out quite a bit of money. Thank you again Ronda
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
James was very straight forward and easy to work with. Definite 10/10. will be going back to him for the next purchase.
James was very straight forward and easy to work with. Definite 10/10. will be going back to him for the next purchase.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The job was done and ready when they said it would be. We would use them again.
The job was done and ready when they said it would be. We would use them again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mat was great and he was honest. We were from two hours away and the car was exactly in the condition he stated! Thoroughly pleased with the experience!
Mat was great and he was honest. We were from two hours away and the car was exactly in the condition he stated! Thoroughly pleased with the experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car