East Tennessee Dodge Chrysler Jeep RAM

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(302 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(302 reviews)

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5.0

Expect quality inservice and on the showroom floor

Quality all around. The staff are all willing to help you find and purchase the car that suits you. Good job guys much appreciated and Thanks, great job !!

1.0

Don't do it!

It will take hours to do the sale. They always forget some documentation and you have to spend more time getting it to them. GPS tackers are horribly installed under the dash and items that were with your vehicle before the final detailing will be missing when you get your vehicle. Two times in a row isn't just a coincidence. Go buy somewhere else and I promise you will have a more enjoyable day.

1.0

Bad Service NOTVQUALIFIED

These guys suck! The General managers change often because of shady deals, most all salesman are on dope and service is better at Walmart auto! RUN AWAY AS FAST AS YOU CAN THIS DEALERSHIP IS THE BIGGEST SCAM ON THE MOUNTAIN!

Dealer response

This is not how we do business whatsoever.

1.0

Bad place

This place sell dangerous vehicles and lie be care please check it out for your self just check the recalls on jeeps 2014 to 2017 Cherokee

Dealer response

We put all our vehicles through a rigorous multi-point inspection and each one comes with a warranty.

5.0

2018 Jeep Wrangler JK

The best car buying experience I've ever had. Brandon Letner, Jonathon Buckner, and Johnathon in finance were the best. They actually brought my jeep up from Birmingham, Alabama. The jeep is perfect and the price was right. I wouldn't even consider buying a vehicle from another dealer.

1.0

This place is joke first sale me a junk car then became...

This place is joke first sale me a junk car then became a dangerous car then took car in for service and my 300 dollar okay came up missing be careful with them o I cant take my car back there so no oil changes for a year they o me

1.0

Trash my car and sold me a peace of junk

Don't buy from them you will get junk and they will lie about everything there service is bad and salesmen lie just to get you to buy something

5.0

satisfied customer

I initially spoke with Brandon Letner the General Manager on the phone and told him what I was looking for. I drove from Knoxville area to the dealership and was greeted upon my arrival by Jayden Sadowski a sales rep. The entire staff was courteous and friendly. Brandon and Jayden made buying this truck very easy. I had been to several dealerships over the past week in the Knoxville area and was given the run around from not having the title with me to my credit union. Brandon and Jayden had me in and out of the store in a couple hours and it was painless compared to my experiences of this previous week.

5.0

New jeep wrangler. Best car buying experience ever

Great people to deal with. Great people. Thanks chris, jaydon and kevin. There was no pressure at all. I an 68 years old, and have never experienced such great people in the car business. Keep up the great work

5.0

I traveled from Montgomery Alabama a 5 hour trip to...

I traveled from Montgomery Alabama a 5 hour trip to purchase a truck from Jim a salesman here at East Tennessee Dodge Chrysler Jeep and Ram. The process was smooth and the staff was extremely friendly. They offered me a fair price for my trade and a great deal on a certified Ram on the lot. There was a small problem that Brandon the GM I feel did everything he could to remedy. This dealership wants to earn your business. The problem was with the infotainment system on the Ram I was purchasing (nothing mechanical). I brought the truck back the next day and the Brandon the GM had his service department jump into the problem and truly made me feel like they wanted it fixedly badly as I did. From the interaction I’ve had with this dealership I will definitely buy here again. Like I already said the staff is friendly and everyone seems to care from the top all the way down, a rare occurrence these days.

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