East Tennessee Dodge Chrysler Jeep RAM

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
283 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    September 9, 2020

    This place sell dangerous vehicles and lie be care please check it out for your self just check the recalls on jeeps 2014 to 2017 Cherokee

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We put all our vehicles through a rigorous multi-point inspection and each one comes with a warranty.

  • 5.0 out of 5
    August 3, 2020

    The best car buying experience I've ever had. Brandon Letner, Jonathon Buckner, and Johnathon in finance were the best. They actually brought my jeep... up from Birmingham, Alabama. The jeep is perfect and the price was right. I wouldn't even consider buying a vehicle from another dealer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • December 12, 2017

    We went to the dealership to trade in our Journey. I told my husband before we got there “I sure hope we don’t get a true salesman. I truly dislike “salesman”!!!!... To much of our delight Ben was our salesman and he was a delight to work with. He listened to what we wanted. He made suggestions. He didn’t dismiss the little lady like most guys do. I woukd buy my next car from him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the kind words and feedback! We look forward to seeing you again!

  • 1.0 out of 5
    June 15, 2020

    Don't buy from them you will get junk and they will lie about everything there service is bad and salesmen lie just to get you to buy something

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 31, 2020

    I initially spoke with Brandon Letner the General Manager on the phone and told him what I was looking for. I drove from Knoxville area to the dealership... and was greeted upon my arrival by Jayden Sadowski a sales rep. The entire staff was courteous and friendly. Brandon and Jayden made buying this truck very easy. I had been to several dealerships over the past week in the Knoxville area and was given the run around from not having the title with me to my credit union. Brandon and Jayden had me in and out of the store in a couple hours and it was painless compared to my experiences of this previous week.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 13, 2020

    Great people to deal with. Great people. Thanks chris, jaydon and kevin. There was no pressure at all. I an 68 years old, and have never experienced such... great people in the car business. Keep up the great work

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    December 8, 2017

    Had to take my car here to get serviced and they tried to charge me twice for a battery not to mention I got my car back with 3 messed up sensors and a... locked up radio that they refuse to admit they messed it up so they won't have to replace it

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are very sorry to read this, Nikki. We are using your feedback to ensure it does not happen again.

  • 5.0 out of 5
    November 21, 2017

    Nate worked with me for over 3 weeks, over the phone considering I live in Colorado, to find a car. If you had a 10 star rating I would give him that!... He was kind, considerate, courteous and most of all very, very professional. I will continue using him when I need a new vehicle and so will my family. We have purchased 7 cars from your dealership and he has been the best salesman by far! I appreciate him and all his hard work to get me into a GREAT jeep, like I've always wanted!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much for the kind words and feedback, Doreen!

  • 5.0 out of 5
    October 31, 2017

    Good experience. Salesman was very knowledgeable and courteous. I would recommend him and the dealership to my friends.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for the kind words and recommendation, Nita!

  • 5.0 out of 5
    October 24, 2017

    they was very helpful in the purchured f the car and I would send other people to see him at any time he answer all the question we had and couldnot he... ent and asked someone who did very nice

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much!

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