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East Tennessee Dodge Chrysler Jeep RAM

(315 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (866) 796-2482 (866) 796-2482
Used (866) 802-2487 (866) 802-2487
Service (866) 806-7352 (866) 806-7352

Reviews

(315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of East Tennessee Dodge Chrysler Jeep RAM from DealerRater.

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Misty Honeycutt was absolutely awesome.

Misty Honeycutt was absolutely awesome. She was super nice, attentive to our vehicles wish list, and helped every way she could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Customer service , They work very clean , when your

Great Customer service , They work very clean , when your vehicle is done it’s cleaned out for you .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Keith and Jordan were AMAZING!

Keith and Jordan were AMAZING! they both were honest and up front about our deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I made it to the Walmart and the low tire pressure light

I made it to the Walmart and the low tire pressure light came on. Visually all tires are properly inflated. Drove back to Spring City no problems. Thought thr light may reset after turning the truck off. Next day started the truck again but light remained on. Still trying to run down the issue. Service was oil chg & tire rotation. Tbd

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dale and the staff are great.

Dale and the staff are great. My jeep compass broke down in Walmart parking lot they had it towed and replaced my fuel pump, and I had it back in two days

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service department always polite and curious.

Great service department always polite and curious. And the rest of the staff is also the same.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All aspects of East Tennessee Dodge have been

All aspects of East Tennessee Dodge have been outstanding. From buying to all the service needs. I would strongly recommend this dealer to anyone looking for a new vehicle or vehicle service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I was very anxious about buying a new car and Andrew made

I was very anxious about buying a new car and Andrew made me feel very comfortable. There was no "pushy salesman vibe". I'm thrilled with my car and couldn't be happier with the overall experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Love the Rough Country power steps on our Laramie, works

Love the Rough Country power steps on our Laramie, works great! Austin and the guys did a great job for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Never have had any issues, totally professional, always

Never have had any issues, totally professional, always get my Jeep serviced at this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.