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Mercedes-Benz of Nashville

(1,167 reviews)
Visit Mercedes-Benz of Nashville
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–6:00pm
Tuesday 9:00am–7:30pm 7:00am–6:00pm
Wednesday 9:00am–7:30pm 7:00am–6:00pm
Thursday 9:00am–7:30pm 7:00am–6:00pm
Friday 9:00am–7:30pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 480-9428 (888) 480-9428
Used (888) 864-2817 (888) 864-2817
Service (866) 698-0575 (866) 698-0575

Reviews

(1,167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Nashville from DealerRater.

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Greg Miles ordered a 2025 E class for us and it was

Greg Miles ordered a 2025 E class for us and it was delivered in perfect condition. Greg and the rest of the MB Nashville dealership are outstanding and will take excellent care of you. Highly recommend buying a car from Greg Miles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

In spite of a very busy day at the dealership, we were

In spite of a very busy day at the dealership, we were quickly introduced to our salesman Mike who graciously devoted the next four hours by first connecting with us on a personal basis and then dedicating the rest of the time guiding us through the selection process and subsequent administrative and financial necessities. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

My recent dealership experience was fantastic!

My recent dealership experience was fantastic! The staff was friendly, knowledgeable, and made the entire process easy and enjoyable. I'm thrilled with my new GLB would highly recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Nashville. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

My godson brought me a car earlier this, he buys cars

My godson brought me a car earlier this, he buys cars from the dealership all the time. He is always very pleased with them. They was very helpful and professional and very helpful. So grateful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sandra, we are so happy to read such a great review about Mercedes-Benz of Nashville! Thank you again for the great review!

Excellent experience in every aspect.

Excellent experience in every aspect. Brad and Jared did a fantastic job working with me to get the price I wanted on the car I was looking for. I couldn’t be happier with the entire transaction. I have always had great experiences with Mercedes of Nashville from sales to their service department throughout my 15 year+ history with them. I highly recommend this dealership to anyone looking for a Mercedes whether it’s your first or twentieth purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

Salesman was fantastic.

Salesman was fantastic. The finance guy was less than impressive. My wife and I were with my son who was purchasing a car with his money. The finance mgr tried to sell us various extended warranties which we were not purchasing since it was not in the kids budget, the reply we got was ?well just put it on your credit card. I can?t believe I can?t get you to go for this?. After that his demeanor completely changed. He never thanked us, shook our hands or anything. Such an unfortunate end to an otherwise great buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (800) 770-5582. We look forward to hearing from you.

Seamless process, professional and easy!

Seamless process, professional and easy! Greg was amazing to work with. Definitely recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

The buying process was a no pressure situation.

The buying process was a no pressure situation. Very pleasent to work with. I would recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

My sales representative Autumn was just incredible!

My sales representative Autumn was just incredible! From the initial greeting at the dealership until she checked to be sure I had both key fobs she was kind and professional, exceeding my expectations in every way.thank you, Autumn, for all that you did in offering coffee and waiting until I had completed the paperwork to make my first Mercedes-Benz purchase the standard of excellence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Richard, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

Jim Sheridan is awesome!

Jim Sheridan is awesome!!! So helpful and quick to respond! Keeps in touch to make sure everything is going great and that you are satisfied!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so pleased you enjoyed your visit to Mercedes-Benz of Nashville! Thank you, and have a fantastic day!