Reviews
Big thanks to Eric Bige Freeman! He is an awesome...
Big thanks to Eric Bige Freeman! He is an awesome salesman! Worked very quickly to help get me in a car. He went above and beyond for us! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Big thanks to Shane and Aaron !! These guys are pros !!...
Big thanks to Shane and Aaron !! These guys are pros !! Thank you for all the help purchasing my truck. This is the place to go if you need friendly service and good deals on your next vechile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I called and spoke to John Eric on a Thursday night and...
I called and spoke to John Eric on a Thursday night and told him what I was looking for. By Friday night we drove our fantastic Escape home.. John met all my requests and got the payment exactly what I had asked for. The Finance Manager was terrific as well. Everyone VERY friendly and helpful. I moved to this area 3 years ago and have seen many cars with Rusty Wallace Ford and thats why I called them. Thank you for making it so easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael, Glad you had a good experience.
From the first call everyone was pleasant, professional...
From the first call everyone was pleasant, professional and informative. They answered all the questions my wife and I had with no hesitation. Best experience we have ever had buying a new vehicle. Aaron, Chris and Daniel even the receptionist made us feel welcome. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I thank the folks at Rusty Wallace Ford for their help. I...
I thank the folks at Rusty Wallace Ford for their help. I love my new Explorer. And were very helping me find what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5 star review.
Happy customer.
I can’t say enough about the ladies and gents here at...
I can’t say enough about the ladies and gents here at Rusty Wallace Ford. Small, hometown dealership that feels like you’re hanging out with friends whether it’s sales or service. I worked with Nic Chaffins and he provided one of the most laid back experiences I could ask for. Thanks Nic! If you’re looking for a new or used vehicle, you owe yourself at least a stop in at a Rusty Wallace Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for all the kind words .
Seen a used BMW they had online that I wanted to buy....
Seen a used BMW they had online that I wanted to buy. Came in around 5pm and even being later in the day everyone was exceptionally in a good mood. Eric "Big E" Freeman took care of me and helped me get the exact payment I wanted and was effortless. He made the whole process simple, even the finance gentleman he sent me to was very helpful! Also the fact they used TVA for their financing was perfect!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Incredibly happy with my overall experience at this...
Incredibly happy with my overall experience at this dealership. I appreciated the respect and patience of the whole team! It was a breath of fresh air being new to the area. We expressed what we were looking for and they found it at a comparable price! Would HIGHLY recommend doing business with these guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hj, Thanks for the review
I went in for an oil change and drove out with a 2021...
I went in for an oil change and drove out with a 2021 Ford F250. Aaron was our sales rep. and I couldn't ask for a better one. He was very knowledgeable through the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Darrell, Thanks for the review.
Purchased 2020 Explorer from Aaron, overall a great...
Purchased 2020 Explorer from Aaron, overall a great experience. The process was smooth, everyone at the dealership was very personable. Whenever I decide to buy another vehicle I will definitely be back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5 star review.