Crescent Ford Inc

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(593 reviews)

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(593 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Another purchase at Cresent Ford, High Point, NC

My second purchase with Mr. David Martin, at Cresent Ford in High Point. He is professional, highly knowledgeable, personable, easy to talk with, with a great command of the English language, and great sense of humor. He had been with this Dealership for many, many, years. The Dealership over all is pleasant not pushy, demanding, arrogant nor disrespectful, unlike just about every other dealership I have ever dealt with. If I?m buying Ford I?m checking with David at Cresent Ford FIRST.

Dealer response

Hi Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Crescent Ford, Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

Purchase

Staff were very courteous and the service was professional!

5.0

Our vehicle purchase experience

Our vehicle buying experience was smooth and easy. David Martin at Crescent Ford in High Point was great, and the whole process from start to finish was smooth. Well pleased with the vehicle and service!

5.0

Crescent Ford

Best car buying experience ever! Every detail was considered and taken care of. Love the folks at Crescent!

5.0

All is well that ends well it did

The most important result was completely satisfied price was OK, Things are going well so repairs were complete

Dealer response

John, we're pleased to hear everything was completed to your satisfaction! Thank you again for choosing Crescent Ford Inc, and we hope to see you again soon!

5.0

Ms. Kim Row

Today I received great service from Wendy and Rick. There was a small problem after service was done. I came back and they made it right!

Dealer response

Gary, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thank you again for choosing Crescent Ford Inc, and we hope to see you again soon!

5.0

joseph.roux@hotmail.com

Fast and friendly, always pleasurable dealing with this team

Dealer response

Joseph, we are happy we could make your experience a positive one! Safe travels!

5.0

First time I have ever had an issue -

This is the first time I have ever ran into a problem. Current issue is with the Premium Maintenance Plan I had purchased when I bought my Fusion. I was under the impression from my paperwork that I was covered however due to a clerical error I may not be. Brandon went above and beyond to help me that day and was able to give me the contact info I needed for assistance. Currently I am working with Kim who I know will do her best to get this matter resolved. Kim and Brandon both are truly an asset to your Dealership and I hope you will thank them for me.

4.8

Great Service for Out if Towner

Took our truck in on vacation. Got us in on short notice and diagnosed the noise we were hearing as something that did not need to be repaired until we got home. We were not charged anything.

Dealer response

Alicia, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

5.0

Designer, Illustrator

In the many years in which I've been a customer of Crescent Ford, I've found no reason to complain of any of the service requirements that they have dealt with. The exemplary attitude and kindness expressed through the service people has always been top notch. Since retiring from my High Point job, I still drive from King, N.C. for my service needs.

Dealer response

Robert, your comments keep us motivated and working hard for all our guests! We really appreciate your continued business with us, and we look forward to your next visit! Take care!

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