Crescent Ford Inc

I thought servicing my truck at my home was great. The technicians were on time very professional entered and all of my questions. I will probably do this again on the next service.

Went in for oil change and troubleshoot "hesitation" when accelerating out of electric drive. Was not happy with $185.00 diagnostic fee. Could not duplicate the hesitation. Next day, happened again couple times

Polite, courteous service contacts from the time you enter the door. Did not pressure me for any upcharges. Made sure the service was done on a timely manner.

False documentation of services that were supposed to be done and weren’t and this is the second time this has occurred. After calling regarding the issue, nothing was or has been done to fix this constant problem. Paying for the “Preventive Maintenance” package at the sell of my vehicle was an absolute lie and it is as if I’m being robbed of the work that I paid for initially.

This dealership is first rate. I got right in on time and with courteous service. I will continue to use this company for all my vehicles needs.

Excellent and timely service. Delivered as promised. Satisfied every time when I leave. I trust this dealership.

We have been going to Crescent Ford for more than twelve years for service, both cars and a truck. I have never been disappointed in their service. We also purchased a car from Crescent Ford.

I bought my Ford Transit on June 9, 2025, and as of today I still haven’t received the registration. The person who handles paperwork apparently left the office without telling anyone, and since then no one responds to emails or phone calls. Completely unprofessional, useless, and thankless service. I would strongly caution others before doing business here. I am still driving with expired Temporary Plates, No License Plates still.

My truck was towed to the dealership on mother’s day Sunday for a transmission issue. On Monday morning, Jessie in service called me to find out my problem. He said it might be toward the end of the week before a tech. could diagnose the problem which I was ok with. That afternoon he called back and gave me a diagnose on the transmission problem and also stated that my rear brakes needed replacing which I was aware of. They do a complete check over of the vehicle while in service which I was grateful for. I told them to fix the issue with the trans. and also replace the brakes. Jessie said they might need to order the part and it would be later in the week before the truck was ready. Well, Jessie called me Tuesday morning and said the truck was ready and the total bill was actually less than quoted which was a huge relief. Crescent Ford and Jessie in service has earned my respect and business from now on. Highly recommend!!

Labor cost outrageous... For 6 hours over 1k Parts $230... Never again. Looking for somewhere else that will not rob me blind..