Reviews
Write a reviewMichael was great and am happy with new Maverick. Took a little too long to get ( over a year) but Michalel made sure I got it the day it was delivered.
Michael was great and am happy with new Maverick. Took a little too long to get ( over a year) but Michalel made sure I got it the day it was delivered.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!
My husband has a traumatic brain injury. He was having trouble understanding something the service tech had told him so he asked for Doug the service manager. Instead of trying to understand my husband's concern he kept saying my husband was wrong and misunderstood. He also had him backed up against the glass wall and was towering over him with his face within inches of my husband's trying to intimidated him. Then with no conclusion , told us to leave. Kudos to Doug, and Cresent Ford for bullying a disabled, 76 year old Veteran. Hope you are proud of yourselves.( That is sarcasm in case you don't get Doug and Cresent) I tried with no avail to get Doug to contact me to explain the medical situation to him...... well....still waiting for that call. We have done business with Creaent Ford for 46 years.... No longer customers for life. One finger salute to you.....
My husband has a traumatic brain injury. He was having trouble understanding something the service tech had told him so he asked for Doug the service manager. Instead of trying to understand my husband's concern he kept saying my husband was wrong and misunderstood. He also had him backed up against the glass wall and was towering over him with his face within inches of my husband's trying to intimidated him. Then with no conclusion , told us to leave. Kudos to Doug, and Cresent Ford for bullying a disabled, 76 year old Veteran. Hope you are proud of yourselves.( That is sarcasm in case you don't get Doug and Cresent) I tried with no avail to get Doug to contact me to explain the medical situation to him...... well....still waiting for that call. We have done business with Creaent Ford for 46 years.... No longer customers for life. One finger salute to you.....
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
So glad I not only ordered my Maverick Hybrid, but used David Martin as the interface to accomplish it.
So glad I not only ordered my Maverick Hybrid, but used David Martin as the interface to accomplish it.
- Customer service
- —
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Edward, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
Sean and the service team are the best. I mentioned that I needed to clean my windows when I was done. Sean surprised me.
Sean and the service team are the best. I mentioned that I needed to clean my windows when I was done. Sean surprised me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tracy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Found a 2022 Tesla model Y on cars.com and set up an appointment for a test drive at crescent Ford in high Point, NC. The sales staff greeted me at the door and made me feel welcome. They answered my questions and the car was everything I expected out of a Tesla. I purchased the car at a tremendous deal and received an amazing trade-in. The car has been great. I'm excited to drive in everyday.
Found a 2022 Tesla model Y on cars.com and set up an appointment for a test drive at crescent Ford in high Point, NC. The sales staff greeted me at the door and made me feel welcome. They answered my questions and the car was everything I expected out of a Tesla. I purchased the car at a tremendous deal and received an amazing trade-in. The car has been great. I'm excited to drive in everyday.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Gregory, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
My second purchase with Mr. David Martin, at Cresent Ford in High Point. He is professional, highly knowledgeable, personable, easy to talk with, with a great command of the English language, and great sense of humor. He had been with this Dealership for many, many, years. The Dealership over all is pleasant not pushy, demanding, arrogant nor disrespectful, unlike just about every other dealership I have ever dealt with. If I?m buying Ford I?m checking with David at Cresent Ford FIRST.
My second purchase with Mr. David Martin, at Cresent Ford in High Point. He is professional, highly knowledgeable, personable, easy to talk with, with a great command of the English language, and great sense of humor. He had been with this Dealership for many, many, years. The Dealership over all is pleasant not pushy, demanding, arrogant nor disrespectful, unlike just about every other dealership I have ever dealt with. If I?m buying Ford I?m checking with David at Cresent Ford FIRST.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Crescent Ford, Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Staff were very courteous and the service was professional!
Staff were very courteous and the service was professional!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our vehicle buying experience was smooth and easy. David Martin at Crescent Ford in High Point was great, and the whole process from start to finish was smooth. Well pleased with the vehicle and service!
Our vehicle buying experience was smooth and easy. David Martin at Crescent Ford in High Point was great, and the whole process from start to finish was smooth. Well pleased with the vehicle and service!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience ever! Every detail was considered and taken care of. Love the folks at Crescent!
Best car buying experience ever! Every detail was considered and taken care of. Love the folks at Crescent!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The most important result was completely satisfied price was OK, Things are going well so repairs were complete
The most important result was completely satisfied price was OK, Things are going well so repairs were complete
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we're pleased to hear everything was completed to your satisfaction! Thank you again for choosing Crescent Ford Inc, and we hope to see you again soon!