Mercedes-Benz Of Winston-Salem

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
21 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 20, 2017

    Excellent customer service. Always treat you like family. Have been going to this Mercedes Benz location for many years.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2017

    Mark Kendall was a wonderful salesman and the best teacher ever for learning about my new navigation system and how to let the car park itself! I highly... recommend him for his knowledge and his professionalism. He made car buying a positive experience.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 12, 2017

    Great experience!! Thanks for all you help. We live the new GLC

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2017

    You have a service writer there named Chris and he is the best I have dealt with. Being 67 I have been around a number and he is the reason I will be buying... another Mercedes.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    May 26, 2016

    MB of Winston Salem has taken care of our cars for 15 years. They are an exceptional dealership. We feel very fortunate to have them taking care of our... cars. The service dept. is excellent! Attention to detail and honest service are the two words that come to mind. Friendly faces always welcome us. The reputation and integrity of this dealership make it a 10 for us!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 19, 2016

    Staff is friendly,professional, knowledgeable, helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 29, 2016

    Over a number of years I have found MB of Winston-Salem to be an excellent organization. Every process from management to sales to finance to service has... been maximized for efficiency and accuracy. Every employee that I have known there has been top notch and excellent representatives of the company which tells me the hiring and training processes are highly developed. From start to finish Mercedes makes the finest cars on the market, and their employees make the experience of owning one all the better.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us! Our team works incredibly hard to exemplify Mercedes-Benz of Winston Salem¿s commitment to customer ser...vice and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Mercedes-Benz of Winston Salem Team

  • 5.0 out of 5
    April 7, 2016

    This was the second time I purchased a new Mercedes from Tommy Hooker Jr. at Mercedes Benz of Winston Salem. He was great to deal with and impressed me... with his knowledge of the vehicles as well as showing an interest in me. I tried to buy a car locally but it was foolish to try as both the local companies assigned people that new nothing about selling cars. Dealing with Winston Salem was a pleasure and if I buy another Mercedes I will definitely call Tommy again. BTW his number is 336-413-3642 and he will save you thousands of dollars versus the local dealers. He also personally delivered my car to me this past Monday.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 30, 2016

    Mercedes-Benz of Winston Salem was fantastic to work with. The sales people were all quite friendly. Our specific salesman was knowledgeable about the... cars and very agreeable to work with. He answered all of our questions in a low key way that we liked. We never felt pressured as we were looking. Ultimately, my fiance and I chose to order a new GLC and after some pretty low key negotiating, we arrived on a great deal. Most other dealerships we ran into were not so amicable on the pricing, though one other came to a similar price. Overall, I would definitely work with Mercedes-Benz of Winston Salem again. They gave a great final price and were very easy to work with.

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    Shopped for a new car
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  • 5.0 out of 5
    March 19, 2016

    Everything was done professionally. Everyone involved had great attitudes and were very helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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