Stearns Ford

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4.2
(306 reviews)
Visit Stearns Ford
Sales hours: 8:00am to 4:00pm
Service hours: 8:00am to 1:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
New (336) 792-2530 (336) 792-2530
Used (336) 223-7172 (336) 223-7172
Service (336) 792-3746 (336) 792-3746

Inventory

See all 208 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2022.
Welcome to Stearns Ford! Located in Burlington NC Stearns Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Stearns Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you have come to the right place.
Expect More! Get More!

Service center

Phone number (336) 792-3746

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

4.2
(306 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

HORRIBLE PLACE

I took my Audi in that was bought there and had 3 free oil changes. I found out that they were only filling the oil up to the minimum line because the oil was so expensive. Also me and my daughter both took our cars there and they never filled the washer fluid up, wouldnt rotate tires. RUN, this place is very shady and untrustworthy

1.0

HORRIBLE PLACE

I took my Audi in that was bought there and had 3 free oil changes. I found out that they were only filling the oil up to the minimum line because the oil was so expensive. Also me and my daughter both took our cars there and they never filled the washer fluid up, wouldnt rotate tires. RUN, this place is very shady and untrustworthy

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Great experience.

Great experience. All around. Maja was absolutely wonderful!! Would highly recommend her and this dealership.

5.0

Great experience.

Great experience. All around. Maja was absolutely wonderful!! Would highly recommend her and this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Stearns contacted me about buying my truck that I had

Stearns contacted me about buying my truck that I had listed for sale. We negotiated and agreed to a price, they made it very easy to complete the transaction and get it the deal done. Mo & Rielly are great folks!! Extremely respectful and responsive! The deal was professional all the way through!

5.0

Stearns contacted me about buying my truck that I had

Stearns contacted me about buying my truck that I had listed for sale. We negotiated and agreed to a price, they made it very easy to complete the transaction and get it the deal done. Mo & Rielly are great folks!! Extremely respectful and responsive! The deal was professional all the way through!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Sterns Ford provided a great experience for us!

Sterns Ford provided a great experience for us! Their competent staff were friendly and professional. Without the slightest interest in purchasing a vehicle, we completed our transaction within an hour....Now who does that!

5.0

Sterns Ford provided a great experience for us!

Sterns Ford provided a great experience for us! Their competent staff were friendly and professional. Without the slightest interest in purchasing a vehicle, we completed our transaction within an hour....Now who does that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

I cannot say enough about how easy the process was to

I cannot say enough about how easy the process was to sell my car to this dealership. I worked with Devin had he made the process super easy. Communication was excellent!

5.0

I cannot say enough about how easy the process was to

I cannot say enough about how easy the process was to sell my car to this dealership. I worked with Devin had he made the process super easy. Communication was excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

I want to thank Richie and Dustin and Mr.

I want to thank Richie and Dustin and Mr. Lopez for their expertise, professionalism, and willingness to make sure I found and received the vehicle I was hoping for. They went above and beyond to insure my satisfaction! I am grateful and pleased. A sincere thanks from a satisfied customer, Linda Garrick

5.0

I want to thank Richie and Dustin and Mr.

I want to thank Richie and Dustin and Mr. Lopez for their expertise, professionalism, and willingness to make sure I found and received the vehicle I was hoping for. They went above and beyond to insure my satisfaction! I am grateful and pleased. A sincere thanks from a satisfied customer, Linda Garrick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Used Car Purchase

I am loving this Honda. This is my first SUV purchase. I will never purchase a sedan again. The experience at this dealership was more than good. It was excellent and the professionalism was amazing.Teamwork is definitely a great benefit to any place of employment. Keep up the good work.

5.0

Used Car Purchase

I am loving this Honda. This is my first SUV purchase. I will never purchase a sedan again. The experience at this dealership was more than good. It was excellent and the professionalism was amazing.Teamwork is definitely a great benefit to any place of employment. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Shirley, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

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5.0

Very professional and friendly.

Very professional and friendly. I am 74 years old and this was the best experience I have ever had with a car dealership.

5.0

Very professional and friendly.

Very professional and friendly. I am 74 years old and this was the best experience I have ever had with a car dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Have had major and minor work done here on my f150.

Have had major and minor work done here on my f150. Shannon has always gone above and beyond to work with my budget and time.

5.0

Have had major and minor work done here on my f150.

Have had major and minor work done here on my f150. Shannon has always gone above and beyond to work with my budget and time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

My salesman was G and he was amazing!

My salesman was G and he was amazing! He made sure everything went flawlessly from start to finish.

5.0

My salesman was G and he was amazing!

My salesman was G and he was amazing! He made sure everything went flawlessly from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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See all 306 reviews