Reviews
Good experience
Great deal, friendly people and fast response. Cedric Janes was an excellent sales person and Matt Loveless was very helpful at the moment of the close the business
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy that Cedric and Matt made your transaction pleasant. Thank you so much for your business and the positive feedback!
Low pressure and personable
This was one of the best experiences I have had at a car dealership. I found the car I liked online, when I arrived I was welcomed promptly and was connected with a salesman within a few minutes. They took their time with me, making sure all my questions were answered. If you are looking for someone that is knowledgeable of the vehicles and is personable, makes you feel like you are a person and not a number, be sure to ask for Cale. He is honest, straight forward, and extremely helpful when it comes to any part of the experience. They guy literally cleaned up my car when it was nasty and freezing outside. No pressure, very welcoming. I would definitely recommend Chris Nikel Chrysler Jeep Dodge to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! Thank you for the awesome review. We try to make getting a new car as easy as possible, and never tire of hearing from satisfied customers. It's no surprise to get such a great review about Cale. He has developed quite a reputation for his excellent customer service. Don't forget to visit us for your new Charger's regular maintenance. We promise to deliver the same, great Chris Nikel experience.
Easy no pressure
Salesman’s knowledge of the vehicle I purchased helped with what I wanted in the truck and what I will use the truck for. Thank you Tom
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael, thanks for taking a moment to leave a review. We are thrilled to hear about your experience with Tom and our Truck Center. We appreciate your business and the five-star rating!
Happy Happy Happy
Kent was a man of his word and went to bat for me! We spoke with used car sales manager and was treated as a person not a number.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Wrangler! Kent is new, but we think we are going to keep him. Thank you for choosing Chris Nikel and for the positive feedback.
Good experience
The buying process was easy, just a little negotiation but that's to be expected. I had new tires put on my truck and the service department was professional and courteous!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five-star review, Michael! We do our best to make getting a new truck easy, and we are happy to hear about your recent experience. Thanks again for your business.
Great service.
Service writers and parts employees are very helpful and knowledgeable. Always willing to answer your questions and and get right on your vehicle in a timely manner. Great dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking a moment share your experience in our service department. We appreciate your business and the five-star review.
No pressure and easy transaction!
We were warmly greeted upon entry by Steve in the used car dept. He asked what we were looking for and quickly accommodated our specific needs. We took a test drive in the vehicle we asked for, and came back to start the paper work. He patiently explained everything to us laying out all of our options in a timely manner. We were escorted to financing where we met Matt another patient and helpful gentleman. He also explained everything to us making us feel very comfortable with our choice of car, financing, and warranty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your recent experience with us. It is not a surprise to learn that Steve took such good care of you. He has a great reputation for top-notch customer service. We appreciate your business and value your five-star review.
Passionate About the Dealership
My salesman was John Campbell, who bought several vehicles from the dealership before retiring from his profession of many years and then going to work at this dealership. He went to work here because of how well he had been treated as a buyer---he wouldn't buy a car from anyone else. I appreciate people who believe in a company like he does, and have a passion for quality service. I understand why John feels this way, after experiencing his professional salesmanship and the Chris Nikel difference. It's refreshing not to haggle over a sale, get a good deal, and not have to pay all kinds of processing fees, etc.I appreciate Matt working with me also. On a cash deal, you pay the price quoted for the vehicle and you are good to go. It was well worth the time and distance for me to go to Broken Arrow for my truck. I understand now why this dealership is rated so highly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking a moment to share your recent experience, John. You would be surprised to find out just how many of our employees were customers long before working here. We are pleased to hear that our staff was accommodating and made your purchase hassle-free. We understand there are several dealers between Broken Arrow and Pittsburg, and we thank you for choosing Chris Nikel.
Very professional sales people.
Everyone at this dealership went above and beyond what they had to. They worked hard tooth and nail to get me a good deal. Take it from a former car salesman, this place is worth a chance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Renegade! We appreciate your business and the five-star review.
Great experience.
I was really nervous about getting a new car when I came to Chris Nikel. Cale Kirtley was helping me and I wasn't really sure what I wanted. He gave me lots of options and I didn't feel pressured to buy. We test drove my first choice and Cale started by showing me the brakes and suspension and then I got to drive and I fell in love. After I was done with Cale he sent me to see Bill Lee in finance to pay for my car. He was very nice and made it painless. When I came out Cale was waiting to pick me up in my new car! If you need a car I recommend going to Chris Nikel and letting Cale help you out, he is very knowledgeable and I am confident and happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It has been our mission since 1973 to make getting a new car easy, and we thank you for sharing your recent experience. Cale is a valuable member of our Pre-Owned staff. He always delivers excellent customer service. We are thrilled to hear about your car buying experience, and we appreciate your five-star review!