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Ray Varner Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service visit

Excellent svc. Very timely as promised I p r rsonnel very friendly and courteous waiting area very clesan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gary, we're pleased to hear everything was completed to your satisfaction! At Ray Varner Ford, LLC, we value our guests and we look forward to seeing you on your next visit. Take care!

Awesome

I am very comfortable service dept. check over my car. Everyone friendly and Speedy service. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent dealership!

Excellent dealership and everything went as planned. No hiccups during the buying process and our salesman, Mike, was a great guy. Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer

I was satisfied with my oil change and was given a essential worker credit with ford pass

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

2018 F-250 Steering Stabilizer Replacement

Excellent service on replacing the Steering stabilizer under the Technical Service Bulletin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one, Daniel! We hope to be of service to you again! Take care!

Owner

Great experience except 4hr wait. Had to wait too long for 4 tires.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wayne, we understand your time is valuable, and hope to provide you with timely service during your next visit. If there is anything else we can do to assist you, please let us know! Take care!

Factory recall

Excellent service on warranty recall. Everything as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! We are always more than happy to assist you if anything else comes up. Take care!

Courteous, Fast, and Professional

Melissa was very courteous and professional during my Quick Lane visit....the tech completed the work in a timely manner and I was on my way in about 30-35 minutes. Ray Varner Ford services all our family vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Routine Maintenance

This vehicle is on a maintenance contract. But no paper work was received on the work completed.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quick Change

Great service very nice staff, quick in and out !!!!!!!!!?!!!!!?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!