Adventure Subaru

Purchasing a 2024 Subaru Forester from Adventure Subaru of Fayetteville, AR was an absolute delight! From the moment I began browsing their online inventory, the process was incredibly easy and intuitive. The website's user-friendly interface allowed me to filter through options and find the perfect Forester model that suited my needs and lifestyle. But the real standout experience was the exceptional customer service provided by Hayley Willis, the Product Specialist at Adventure Subaru. Hayley reached out promptly to set up a test drive at a time that was convenient for me. Her knowledge and passion for Subaru vehicles were evident, making the test drive both informative and enjoyable. The sales process was just as seamless. Hayley guided me through every step with professionalism and care, ensuring all my questions were answered and that I felt confident in my purchase decision. It was clear that customer satisfaction was her top priority. After the sale, Hayley's dedication didn't stop. She took the time to walk me through each feature of my new Forester, highlighting the advanced safety systems and the innovative technology that make driving this car a dream. Her thorough explanations and hands-on demonstrations were invaluable. I can't praise Hayley Willis enough for her role in making my car buying experience so positive. Her attention to detail, expertise, and warm approach truly set her apart. If you're in the market for a Subaru, I highly recommend visiting Adventure Subaru of Fayetteville, AR, and asking for Hayley Willis. You won't be disappointed!

Adventure Subaru delivered an outstanding car buying experience, showcasing their dedication to customer satisfaction. Anthony, the salesperson, and Randy, the Finance Manager, provided exceptional service. Anthony's deep knowledge and friendly manner made buying a car effortless and a pleasant experience. He was more of a helpful guide than a salesperson, ensuring a pressure-free and informative experience. Best salesman I've ever worked with. Randy in finance was equally noteworthy. His efforts to get me the best deal displayed his professionalism and expertise, making the financial side clear and easy. The service didn't end with the sale. Adventure Subaru's after-sale care, including follow-up calls and a supportive service department, highlights their commitment to long-term customer satisfaction. Adventure Subaru excels in both vehicle quality and customer service. The entire team ensures a remarkable car buying journey, from the first step into the dealership to the ongoing support after purchase. The Subaru Solterra is an exceptional vehicle, offering a smooth drive and excellent road grip. Among the vehicles I've experienced, it stands out for its superior handling and comfort. However, there's a notable drawback: the charging speed. Subaru of America's advertised charging times don't align with reality; the Solterra charges significantly slower than most electric vehicles. It's ideal for city driving, but for those frequently embarking on long journeys, it may not be the best choice. There's a growing number of Subaru Solterra owners expressing dissatisfaction with the charging speed, despite loving every other aspect of the car. It's an area where Subaru of America hopefully will make improvements - but as of now appear silent on the issue.

Great buying experience, no xx on an honest discounted price from MSRP. My sales associate Heather was super knowledgeable and professional. Highly recommend.

outback with 9000miles has had 3 neww batteries and at least 5 times won't start. the last time I was their they only carged the battery for and hour . that was July 3 and on July 29 it would not start. Repeat calls to varios ones in cluding the service manager with no retuned calls.

Although I have always loved Adventure Subaru and will be back(this is my 4th Subaru) a little disappointed with the service department this trip. Had an appointment on Monday. They didn't even look at it until Wednesday and now waiting in lobby at 5 pm for them to finish "paperwork" on Thursday. Things sure have changed and not for the best.

Buying was fast and problem-free. Would recommend.

Adventure Subaru always takes care of me. From keeping posted on what needs to be done with my vehicle, to time frame, to making sure there is something to drink and snack on if I have to wait. The repairs are done with good quality work. As with everything at times things may not go quite as planned, but they always make things right?

Thankfully my vehicle showed a sign of a leak during a multi vehicle inspection which was taken care of by the dealership

Quick and dependable service. Service department does not 'find' things wrong everytime you go in like alot of shops. Great customer service! I have gone in several times with questions about something and they have always taken time to assist me even without an appointment. Would HIGHLY recommend any and all departments to anyone buying or servicing their Subie.

Had a snafu with a seat cover replacement. They sent a Valet Service vehicle for my wife to drive and picked her car up( no charge ). Saved us drive and wait time for the corrective work. Thank you Jake and Brandon.