[{"id":426601,"personPtyId":37972249,"firstName":"T.G.","lastName":"MacEoghain-Capwell","titleText":"New Car Sales Manager","emailTxt":"tg@adventuresubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/0cd7cf661f8a.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1201824000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":433052,"firstName":"Kenny","lastName":"Boyett","titleText":"Internet Sales Associate","emailTxt":"kenny@adventuresubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/fb162611abc8.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1356998400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":433029,"firstName":"C.E.","lastName":"Barnett","titleText":"New Sales Associate","emailTxt":"ce@adventuresubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/b8f41625a2c7.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1022889600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433125,"firstName":"Cayla","lastName":"Quigley","titleText":"Star Delivery Associate","emailTxt":"cayla@adventuresubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/d0ba0ebb4256.jpg","drDealerId":13273,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433267,"firstName":"Robert","lastName":"Driggers","titleText":"Service 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Associate","emailTxt":"zg@adventuresubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/e324afb5a871.jpg","drDealerId":13273,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":527985,"firstName":"Mike","lastName":"Murray","titleText":"Finance","emailTxt":"mmurray@adventuresubaru.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/1225a141fa01.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1519862400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":433265,"firstName":"Justin","lastName":"Litterell","titleText":"Service Advisor","emailTxt":"litterell@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/c214b71001f0.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1441065600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":433116,"firstName":"Apryle","lastName":"Herbert","titleText":"New Sales Associate","emailTxt":"apryle@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/e6ef10d8d8e6.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1372636800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433261,"firstName":"Jacob","lastName":"Wheeler","titleText":"Service Advisor","emailTxt":"jake@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/6393ec723228.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":433269,"firstName":"Joshua","lastName":"Bostick","titleText":"Service Advisor","emailTxt":"josh@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/5a65d2c78153.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1398902400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":433114,"firstName":"Deanne \"Dee\"","lastName":"Gardner","titleText":"New Sales Associate","emailTxt":"dee@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/415c6fba75bf.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1406851200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433136,"firstName":"Clay","lastName":"Ledbetter","titleText":"Parts Manager","emailTxt":"clay@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/c5b8ae32f874.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1409529600","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":433111,"firstName":"Danielle","lastName":"Dotson","titleText":"New Sales 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Associate","emailTxt":"elmer@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/5ea64414108a.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1433116800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433127,"firstName":"Jonathan","lastName":"Vogler","titleText":"New Sales Manager","emailTxt":"jonathan@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/07863de27eaa.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1464739200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":414126,"personPtyId":37969379,"firstName":"Justin","lastName":"Bulla","titleText":"Used Sales Manager","shortBioText":"Justin Bulla has been a solid asset ever since becoming part of our team. If you don't see him over in our Used Sales Department and the sun is out, you can probably find him in some sort of vessel on Beaver Lake. Justin graduated with a degree in recreation from the University of Arkansas, and although this job might not be exactly in his degree field, he's always a good resource if you are wondering how to have fun. Before working here, Justin spent time in the Pocono Mountains as a camp sailing and wakeboarding instructor, followed by running an outdoor adventure program for teens here in the Ozarks.","emailTxt":"bulla@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/1e0013d6cc1b.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1309478400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":373884,"personPtyId":37968443,"firstName":"Justin","lastName":"Weiss","titleText":"New Internet Sales Consultant","emailTxt":"justin@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/45f5728a089e.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1154390400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":527969,"firstName":"Richie","lastName":"Gray","titleText":"Sales Associate","emailTxt":"richard@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/d4478d82191f.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433130,"firstName":"Rose \"Billie\"","lastName":"Watson","titleText":"Used Sales Associate","emailTxt":"billie@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/fd2da0a81044.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1459468800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":527960,"firstName":"Stephen","lastName":"Walker","titleText":"Sales Associate","emailTxt":"stephen@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/08788ad59d63.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1519862400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":527962,"personPtyId":44892665,"firstName":"Antonio","lastName":"Caldera","titleText":"Used Sales Manager","emailTxt":"antonio@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/1869de09ded5.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1493596800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":416056,"personPtyId":37971304,"firstName":"Dan","lastName":"McKenna","titleText":"New Sales Manager","emailTxt":"dan@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/1c0d8110532b.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1388534400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":451276,"firstName":"Dan","lastName":"Orr","titleText":"Used Sales Associate","emailTxt":"daniel@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/7e082224a9e2.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1506816000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433123,"firstName":"Doug","lastName":"Price","titleText":"Used Sales Associate","emailTxt":"doug@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/2c4949e21ba5.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":528001,"firstName":"JT","lastName":"Harper","titleText":"Finance","emailTxt":"jt@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1519862400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":527999,"firstName":"Jon","lastName":"Brown","titleText":"Finance","emailTxt":"jon@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/db7592d3da16.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1519862400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":527971,"firstName":"Kent","lastName":"Walker","titleText":"Used Sales Associate","emailTxt":"kent@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1525132800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":527959,"personPtyId":45619085,"firstName":"Mark","lastName":"Naylor","titleText":"USED Sales Manager","emailTxt":"mark@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/491670ba0833.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1519862400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":527970,"firstName":"Robert","lastName":"Dresher","titleText":"Sales Associate","emailTxt":"robertdresher@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1525132800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433121,"firstName":"Thomas","lastName":"McBroom","titleText":"Used Sales Associate","emailTxt":"tom@adventuresubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/00e843d953d1.jpg","drDealerId":13273,"dealerEmpStartDtUtc":"1480550400","certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Adventure Subaru Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2012

Welcome to Adventure Subaru, the largest Subaru dealership in the Central United States. We also have an exceptional selection of pre-loved vehicles to choose from.

...


Adventure Subaru is owned and operated by the Nelms family, located in Fayetteville Arkansas, we have been serving the Northwest Arkansas community for well over 30 years. We have friendly, non-commissioned Sales Consultants and an award winning Service Department. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

"Service in the Nelms tradition"

Reviews

4.6 out of 5 4.6
381 lifetime reviews. Includes reviews of Adventure Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 11, 2018

    Great facility and everyone is very helpful. Lots of vehicles to choose from on the lot.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 6, 2018

    Adventure Subaru is the best place to take your Subaru in for scheduled maintenance and other repairs. And if you buy a used car from a different manufacturer... than Subaru from them, they can take care of that for you also.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kyle, thank you so much for your positive comments about Adventure Subaru! If you ever need anything else from us, please feel free to give us a ca...ll or stop by. Have an awesome day!

  • 5.0 out of 5
    November 28, 2018

    Buying a vehicle is exciting but can be stressful! Everything was explained very well and they took plenty of time with us. But even more important, the... service is organized, good and fast! Snacks and drinks are great, too.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cayla Quigley

    Star Delivery Associate

    NOT RATED

    Zsolt Gomory

    New Sales Associate

    NOT RATED

  • 5.0 out of 5
    November 21, 2018

    Was in the market for the first brand new car of my life. I found the car of my dreams on their website. Price was good but they helped to make it better!... We drove over two hours to get there. Both hubby and I were nervous, hoping that we weren't walking into a game of bait and switch as so often happened when we lived in LA. To our relief, the price paid was the price agreed on over the phone! And Shannon was so good, so patient! We got lost fairly quickly in Fayetteville. She came out twice; on our way to and our way outto lead us to where we needed to be! Above and beyond the call! T.G. was a delight and Mike was a dream to work with. If you just want to get a quality car and get on with it, Adventure is the dealer for you! We WILL be back for the next Subaru! HS

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we ...can do for you. Take care!


    Worked with:
    T.G. MacEoghain-Capwell

    New Car Sales Manager

    (5.0) 10 reviews

    Shannon Boyett

    New Sales Associate

    NOT RATED

    Mike Murray

    Finance

    NOT RATED

  • 3.0 out of 5
    November 17, 2018

    This was our 12000 mile care and our second time to come to Adventure. Our first trip was great. Our second was not. It took a lot longer and when the... service guy came to let us know our car was ready, he said he didn't know where it was maybe in the car wash. I felt like we were turned loose to find it our self and then it was dirty and had grease spots on it, so it had not been to the car wash.

    2.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive... one. Please contact our service manager at (479) 387-3650 when you have an opportunity, and we will be more than happy to try and turn your experience around.


    Worked with:
    Robert Driggers

    Service Advisor

    NOT RATED

  • 1.0 out of 5
    November 10, 2018

    I have to say that I was greatly disappointed last night by the service guys. I was coming back from A friends house when I noticed that my truck was driving... funny. They live in a neighborhood right behind the dealership. So I pulled into dealership to see what was going on. I got out and seen that my rear drivers side tire was almost completely flat. I looked at the clock and it was 6:15pm. I noticed the lights were on in the rear bays. So I pulled up and asked one of the guys if they could put some air in my tire to see if it would hold enough for me to get back home in Rogers. Unfortunately it was loosing air as fast as they were putting it in. The guy said it was bad and asked if I had a spare. I told him I did. He said that was great and that I was welcome to back down to the flat area of the parking lot so I could change my tire. I looked at the empty bays and the 3-4 guys that were just standing there. The first guy had commented that he couldn???t wait till 7pm so he could go home. So I knew that they weren???t closed. No I don???t drive a Subaru. I drive a Ford pickup truck. Now I???m not one to ask for favors. I would have gladly paid to have them do it. This is where situational awareness kicks in. I???m standing there with a handicap placard in my windshield, my Air Force veterans ball-cap on and a hoodie that says Air Force DD-214 Alumni. My handicap placard is because I broke my back in April. So I really didn???t need to be crawling around under my truck trying to use that worthless little jacks that come with a vehicle and those crappy little tire irons. Then lifting the old tire into the truck bed and installing the spare. I???m definitely paying for it this morning. So kudos to you Adventure Subaru for making a handicap vet change his own tire in your back parking lot on Veteran???s Day weekend!!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert Driggers

    Service Advisor

    NOT RATED

    Justin Litterell

    Service Advisor

    NOT RATED

    Jacob Wheeler

    Service Advisor

    NOT RATED

    Joshua Bostick

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    November 9, 2018

    i find the service excellent. timely, and very friendly. they keep you advised of status and any unexpected issues. waiting area is very nice, and comfortable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is our commitment to provide all of our customers with clean and comfortable facilities as well as professional and top notch service. Please let u...s know if there is anything else we can do for you; we are more than happy to help!


    Worked with:
    Robert Driggers

    Service Advisor

    NOT RATED

    Justin Litterell

    Service Advisor

    NOT RATED

    Jacob Wheeler

    Service Advisor

    NOT RATED

    Joshua Bostick

    Service Advisor

    NOT RATED

    Clay Ledbetter

    Parts Manager

    NOT RATED

  • 5.0 out of 5
    October 27, 2018

    Best place to get the best vehicle you can get. People are nice and warm and service is professional and to the point.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Khan, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Adventure Subar...u

  • 5.0 out of 5
    October 11, 2018

    Adventure subaru was a great from the very beginning

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Andrea, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Adventure Sub...aru

  • 5.0 out of 5
    August 27, 2018

    I had been a proud Honda owner for a decade, but had decided I wanted to learn a little more about the Forrester as I had driven one in the past and enjoyed... it. Stephen, my sales person, was knowledgeable and friendly. He took the time to not just explain features, but to explain how the car worked. From sales to financing this was easily the best car buying experience that I have had.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review; we are happy to pass along your comments to the team here at Adventure Subaru! We are lucky to have Stephen on our te...am. Thank you, and have a fantastic day!


    Worked with:
    Mike Murray

    Finance

    NOT RATED

    Stephen Walker

    Sales Associate

    NOT RATED

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