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Adventure Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (399 reviews)
2025 state dealer award
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2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Adventure Subaru from DealerRater.

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Great Experience

Kenny Boyett was knpwledgeable about the car and super helpful through the whole process. We used VIP pricing and felt great about the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John - thanks for the 5-star review! Congratulations on your new Subaru, and happy adventuring!

very positive impression of your business

Clay showed a genuine interest in our concerns and was very helpful. Considering that no appointment had been made, service was done in a very reasonable time period. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Charles - thanks so much for the 5-star review! Clay Ledbetter has been with Adventure for several years; he's a customer favorite! So glad you had a good experience, thank you for your business, and happy adventuring!

Great service from the gentleman who did the serv

The gentleman that did my service was extremely nice and patient as I am an older lady and there were a lot of features I had questions about. He was very patient and answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Peggy - thank you for the great review. I'm an "older lady" as well, and many of the high-tech features can be very confusing. I'm so glad our folks were patient when explaining them to you. Thank you for your business, and happy adventuring!

Service Experience

Service Technicians were friendly and helpful. I needed a sales associate to review the controls in my new Legacy and set up my new cell phone with the bluetooth feature. I had a sales associate and a new associate in training to assist me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marianne - thanks so much for the great review! Figuring out the bluetooth set-up can be challenging, and I'm glad our folks were able to help you through that. Thank you for your business, and happy adventuring in your new, cool Legacy!

Great Customer Service!

No one came up to me outside while I was walking around which really took the pressure off of just browsing what was on the lot. When I was ready to test drive, I went inside and was immediately greeted. The whole process was very easy and stress-free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chelsea - So glad you mentioned that you weren't "accosted" as soon as you came on the lot - that you could have a relaxed experience. This no-pressure approach to car sales is what we're all about. Thank you for the 5-star review AND your business! Happy adventuring...

Terrific Auto and Customer Service

competent, friendly service **One of the service dept. workers (Mr. Ledbetter) took extra time to familiarize me with how my new Subaru works.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Anne - thank you so much for the 5-star review! And thank you for your business. Happy adventuring!

Good service, positive employees

Got in right away, they checked my car all over and even washed it. I appreciate the good attitude of the people working.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Vivian - thanks for the 5-star review! It means a lot to us when folks take the time to let us know how we're doing. Happy adventuring!

Best dealership ever

They worked me in although I did not have an appointment. They discussed various options with me and offered me a loaner if my decision meant I did not get my car the same day. As always, my muddy and dusty car was returned spotless to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mary - thank you so much for taking the time to review us! We're so glad you had a good experience with us, and we certainly appreciate your business. Happy adventuring!

Great sales and service team

Very friendly sales and service staff, no sales pressure, good communication about car sales options and service procedures and cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wayne - thanks for the 5-star review! We pride ourselves on the no-pressure approach, so it's especially gratifying to know you appreciate that. Happy adventuring!

Excellent customer service!

We did our test drive with Mike and purchased our Forester through Dee. Both were extremely helpful with our questions and provided top notch customer service. I cannot say enough good things about them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Luke - thanks so much for the 5-star review! Happy adventuring!