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Lewis Chrysler-Dodge Inc

(115 reviews)

Reviews

(115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Shopping at Lewis Chrysler is a wonderful experien

I have bought three vehicles from David at Lewis Chrysler, and every experience has been amazing. The whole staff there is nice and professional and make you feel very welcome. They work with you and do not try and pressure you into anything you don't want. David is a wonderful salesman and went the extra mile to make sure we left with the exact car we wanted. I will continue to do all my business with Lewis Chrysler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to hear from you, Seth! Thank you for choosing Lewis Chrysler Dodge Jeep Ram and for sharing your kind words about David. Safe travels in your new car!

Good service as always.

Had an appointment was just a little late but they did the service in less then an hour. Checked everything I asked for and went over the service they performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so happy we could assist you with efficient, quality service! Thank you for choosing Lewis Chrysler Dodge Jeep Ram and for sharing your experience. Drive safely until we see you again!

Remarkable Dealership

Thank you Justin for an absolutely remarkable experience. The entire sales team went above and beyond. They literally rolled out the red carpet. Also shout out to Alex with the tech details. Thank you to all the members of leadership: Tandy, Steve and John.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your great review of our team! We appreciate your business and we hope to see you again at Lewis Chrysler Dodge Jeep Ram. Safe travels ahead!

Thank you Shelby!!!

shelby did an excellent job with/for me. I would recommend him to anyone. He made my visit very favorable with his professionalism and positive attitude. I will definitely use Lewis again for service to my 2022 Jeep limited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to hear from you, Roger! Thank you for choosing Lewis Chrysler Dodge Jeep Ram and for highlighting Shelby's great work. Drive safely until we see you next!

NOT FOR ME

had to return car to have fixed 2 TRIPS CUSTOMER service needs some work I felt like it was a waste of my time and money

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I'm very sorry to hear you've been left feeling frustrated. This isn't the outcome we strive for, and we'll use it as a learning opportunity moving forward. If you'd rather discuss this, I also encourage you to give me a call directly – I'd be glad to connect and walk through your concerns together. Thank you, Kraig Atkins - (479) 582-6223

Awesome car dealership

Very professional and caring. I changed my mind like three times on vehicles and my salesman Ken was so patient with me. I will definitely go back to them in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your glowing review, JoAnn! We're delighted Ken offered courteous assistance that accommodated your needs. We look forward to working with you again at Lewis Chrysler Dodge Jeep Ram!

Highly recommended!

The service I have received at the Lewis dealership is near perfect. Timely appointments excellent communication expectations exceeded regarding the work completed every visit. Ask for Shelby in service he's outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Steve, thank you for the great review! We are so glad to hear that you had a successful service experience working with Shelby and the Lewis Chrysler Dodge Jeep Ram team. Drive safely, and we hope to see you back again down the road!

Great customer service

Had a great experience with this place ordering a mopar lift kit for my Jeep gladiator and getting them to install it. My Jeep drove fantastic after it was done. I definitely plan on bringing mine back to them for any work done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nathan, it means a lot to hear how much you enjoyed working alongside the Lewis Chrysler Dodge Jeep Ram team. Thanks for putting your trust in us!

Wonderful experience

Excellent experience. We spoke to them on the phone and they had it ready when we went in. The salesman was very good. He explained everything, set up our phones, guided us through everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Timothy, we are happy to hear we totally hit the mark! Thank you for the 5-stars, and if you have any other questions, just give our team at Lewis Chrysler Dodge Jeep Ram in Fayetteville a call.

Great service department

Great service department. Friendly, efficient, and straight forward. There are two CDJR dealerships that are closer to me but have chosen Lewis.Have been a customer of theirs for 12 yrs. I definitely recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

David, your review is everything we hope to see! We're thrilled our team has welcomed you with friendly, communicative, and professional assistance that's earned Lewis Chrysler Dodge Jeep Ram your trust over the past 12 years. It's an honor to help loyal customers like you and we're grateful you make the trip to work with us. Until next time!