Skip to main content

Crossroads Ford Kernersville

(760 reviews)
Visit Crossroads Ford Kernersville
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (336) 497-3943 (336) 497-3943
Used (336) 497-3922 (336) 497-3922
Service (336) 497-3944 (336) 497-3944

Inventory

See all 152 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since November 2019.
Our responsibility is to be a leader in the market place not just as to units and numbers but as to how each and every customer perceives their experiences with CrossRoads Ford. We will run a Christian organization guided by the principles of care and compassion for our fellow employees and their families in the belief that secure happy staff members will provide to our customers the treatment they deserve and expect.
Your #1 Choice for New and Used Ford Cars Trucks and SUVs

Service center

Phone number (336) 497-3944

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crossroads Ford Kernersville from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service.

Great service. The service tech, Brandon, called as soon as the work was completed. I bought my truck at this dealership and have all the maintenance done there also. Very pleased with both.

Great service.

Great service. The service tech, Brandon, called as soon as the work was completed. I bought my truck at this dealership and have all the maintenance done there also. Very pleased with both.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review

Paul was great!

Paul was great! Also, he was not a pushy salesman. It was a quick and easy process and I would recommend him to anyone buying a new/used car!

Paul was great!

Paul was great! Also, he was not a pushy salesman. It was a quick and easy process and I would recommend him to anyone buying a new/used car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Jaron, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

Show full review

I do not write comments, please respect that.

I do not write comments, please respect that. I do not have a comment at this time about the service I received. Thank you Respectfully Lillian Mille

I do not write comments, please respect that.

I do not write comments, please respect that. I do not have a comment at this time about the service I received. Thank you Respectfully Lillian Mille

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Lillian, we appreciate your honest feedback. Please reach out to us at (336) 996-3700 so we may identify ways to improve your experience.

Show full review

Very low pressure salesman named Paul, he and the sales

Very low pressure salesman named Paul, he and the sales manager Chris worked with me getting me very close to a price I wanted.

Very low pressure salesman named Paul, he and the sales

Very low pressure salesman named Paul, he and the sales manager Chris worked with me getting me very close to a price I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

Show full review

This is the best Ford service department in the area.

This is the best Ford service department in the area. They continue to exceed expectations and provide outstanding service. The facility is clean and comfortable. The courtesy shuttle and or loaner vehicle is appreciated. The last three visits have all been excellent experiences. A shout out to Brandon my service advisor and his customer service skills.

This is the best Ford service department in the area.

This is the best Ford service department in the area. They continue to exceed expectations and provide outstanding service. The facility is clean and comfortable. The courtesy shuttle and or loaner vehicle is appreciated. The last three visits have all been excellent experiences. A shout out to Brandon my service advisor and his customer service skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

Show full review

Our salesman Brian and the whole staff at kernersville

Our salesman Brian and the whole staff at kernersville Ford were fantastic. Great place to get your vehicle. We have gotten 3 from them. They were patient and very friendly. They follow through and always keep in touch.

Our salesman Brian and the whole staff at kernersville

Our salesman Brian and the whole staff at kernersville Ford were fantastic. Great place to get your vehicle. We have gotten 3 from them. They were patient and very friendly. They follow through and always keep in touch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

I had my vehicle serviced.

I had my vehicle serviced. I was in and out in good time. I was satisfied with the service on my vehicle, and I will bring it back again for service

I had my vehicle serviced.

I had my vehicle serviced. I was in and out in good time. I was satisfied with the service on my vehicle, and I will bring it back again for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jerome, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review

Last visit was oil change and purchase of a new battery.

Last visit was oil change and purchase of a new battery. Service was excellent! Very professional. Thank you!

Last visit was oil change and purchase of a new battery.

Last visit was oil change and purchase of a new battery. Service was excellent! Very professional. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

Show full review

Chris Allison always treats me right.

Chris Allison always treats me right. Brought my sister back and she purchased a vehicle too.They are friendly and good above and beyond to provide great service

Chris Allison always treats me right.

Chris Allison always treats me right. Brought my sister back and she purchased a vehicle too.They are friendly and good above and beyond to provide great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Linda, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

Very pleased with Ms Ashley for squeezing me.

Very pleased with Ms Ashley for squeezing me.she was able to squeeze me in without any appointment. The customer service was outstanding,always a pleasure getting my truck service at this dealership!!

Very pleased with Ms Ashley for squeezing me.

Very pleased with Ms Ashley for squeezing me.she was able to squeeze me in without any appointment. The customer service was outstanding,always a pleasure getting my truck service at this dealership!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Tola, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review
See all 760 reviews