Reviews
Write a reviewTravel Buff
All staff at this dealership were very knowledgeable, courteous and, friendly to us. They didn't pressure us into buying a car. We test drove several cars and made our selection. Been very happy with our choice. Recently, had appointment to get the oil changed along with checking on tires, etc. Everything was done in a timely manner and we appreciated this.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service
I went in for an urgent issue with a vehicle I had bought a week prior (not from empire) that had some issues. They were very professional and courteous and worked with the dealership I bought the car from to come up with a resolution on how to fix my car and diagnosed the problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Experience
My purchase this month was the second in less than two years. The staff is genuinely concerned and go out of their way to make you feel welcome and valued. Even though I have to travel 500 miles round trip, I would not consider any other dealer when I buy my next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome
The process was seamless. From shopping to driving away. It was pressureless and positive. I left feeling like that they would be there for me in the future to handle any of wants or needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional buying experience!
Great customer service with no hassle or sales pressure. Completely satisfied with overall transaction and detailed customer service received from Scott Watts at Empire. I would recommend Empire for any new car buyer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good dealership.
Scott Watts was great. Straight up with the price. Great service to get it done quickly. I wanted to add vent shades to the vehicle they ordered them and put them on. The extras for vehicle service is great as well.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Empire Buick
I was very pleased with the no hassle, no hard sell approach I found at Empire that I found at other dealers. The salesman was very helpful and professional as was the finance and sales managers. Good, professional people to deal with and I will deal with them in the future. I highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BEST CAR BUYING EXPERIENCE
Recently after doing many hours or research and several visit to other dealerships I had the honor of making a purchase from Empire Chevrolet. My experience was nothing short of being perfect, my salesman (Brian Abshear) went above and beyond to make it a great experience. They guys at the dealership really took into account that id made a trip from Metro Atlanta where there is oodles of Chevrolet dealerships to do business with them... and I can honestly say, it was well worth the drive. The price of the vehicle, the ease of financing and MOST IMPORTANT they actually had the vehicle I was seeking where as other dealers had lured me in ONLY to not have the car on the lot. Thanks again guys for being a class act.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
very satisfied customer
I can from Maryland ,found truck on internet they beat everyone prices and the deal was exactly what they said .the salesman was very upfront and honest
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
BEWARE BAD BUSINESS VERY DISHONEST
BUSINESS VERY DISHONEST..BOUGHT ONLINE WITH FREE DELIVERY NOT ONLY DID THEY ADD DELIVERY THEY CHANGED PURCHASED AMOUNT ON INVOICE AFTER SIGNING..BEWARE THIS BUSINESS
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car