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McNeill Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Had my 2018 Equinox serviced purchased here

I live in Durham NC and traded a 2012 Equinox for a 2018 Equinox here when it was Empire . Most of the same employees still here and are great people to work with and they give me great service it is just a great place to do business with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Great Service, trustworthy dealership

I purchased a car from this dealership, despite me living out of state. They were able to help me do this transaction online and over the phone. Ben is an amazing car salesman who is trustworthy, prompt with responses and a great guy. I would definitely recommend this dealership. We love the truck we bought.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Mcneill Chevrolet Buick Of Wilkesboro and we hope to see you again.

EMPIRE Chevrolet is great

4th car purchased there and as long as I'm around I will continue to go there for my vehicles purchases. Empire Chevrolet goes above and beyond the way they listen and take the wants and desires of the customer into consideration while going through the process. Ben and Fred were absolutely wonderful in making sure I was taken care of while getting everything done. When it came to the paperwork, Anthony was right on top of getting it done without delay. If you ever go to Empire Chevrolet in Wilksboro, NC, I promise you will never go to another Chevrolet Dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Empire Chevrolet Buick as your first choice for all your automotive needs! We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Customer

Employees are friendly and helpful. Labor prices are very high. Breaks are working well. Still have traction light and anti-clock lights on and hopefully that can soon be corrected. I have had several Buick owners to tell me they constantly have trouble with these same lights. Code to fix red light showing battery coming on occasionally could not be located These lights seem to have no interference with the operation of the car,but are very annoying to me because I am in constant fear that they do mean something eventually is going bad.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for the high star rating and positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your service visit. We will be sure to pass along your comments regarding the service lights that are still on to the team to improve for the future. If you have any additional recommendations for how we can better serve you in the future, please feel free to reach out! We hope to see you again soon. Safe travels!

Review

Excellent customer service. Staff are always kind and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know!

2017 dually servicing

Good service & friendly. Waiting area is a bit smokey so do have to deal with smell unless wait outside.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Empire Chevrolet Buick as your first choice for all your automotive needs! We do hope we can be of assistance in the future. Take care!

bbush@wiscodiversified.com

Car would not start. Mystifying problem. After lengthy investigation they determined that my daughter had somehow gotten a tank full of E85 fuel which ruined the fuel pump.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad everything was completed to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 6, 2018 Service

I am very pleased! All work was done as requested. Great Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change & repairs

The service Dept. are well on their toes,I highly rate them for each & every time I have had my Impala serviced there.Steve, has surely got the best public relations of all ! He makes sure you are happy with this dept. through your visit !

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ripped off!

Took my Silverado in for A/C service/repair yesterday. After quite a while and $160 later, my A/C does not work. Called today and could not get a call back. I walked around the lot 3X looking at new vehicles as I am in the market for a new one and not once was I approached and offered assistance. You guys list out TWICE yesterday PLUS you earned this review.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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