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Superior Dodge Chrysler Jeep Ram of Conway

(413 reviews)
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award

Reviews

(413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Superior Dodge Chrysler Jeep Ram of Conway from DealerRater.

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Nice sales/finance people

Salesman, Jesse has done a great job working with me. Took my truck back to have bed sprayed and windows tinted. He took care of getting it to Conway Glass and providing me a truck to drive.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Went to Texas to pick up truck I wanted to buy

They all did a grea y job in selling me the truck and getting the truck I wanted , gave me a good price for my trade in the first time around , didn't have to go back and forth ,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service

Cade was very helpful and knowledgeable. He made me feel comfortable in my decision. Will definitely be back to get any future vehicles from Cade!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We look forward to helping you in the future!

Great

The guys always do me right, they are like family when I walk in, I have purchased a dozen vehicles from superior....I'm a ram guy now with 2 under my belt...thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Nice guys- fair deal

My sales agent researched thoroughly to ensure that I purchased a vehicle that would meet my needs and budget. They also gave me a fair deal on my trade. Will definitely buy from these guys again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great First Car Buying Experience

This was my first time buying a car through a dealership and Hank made the experience so easy and enjoyable! He was so helpful in driving us around to all the different dealerships and comparing all the cars I was interested in. I'm so happy with my whole experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience! Siva is the man!!

This was about the least stressful dealership experience I have ever had. Go in, ask for Siva and you won't be disappointed. He helped find what I wanted and didn't try to push me to anything more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great place to do business!

My journey to purchase a new vehicle brought me to Superior Dodge, and my family and I were made to feel very welcomed by the staff, while we looked at and test drove some trucks. Our salesman was Henry, and from the very first handshake, I could tell he was a great guy, who legitimately wanted to help us get the best deal possible on our next vehicle. Not a single bit of the stereotype typically associated with car lots and sales people! He was efficient at answering questions and laying out different options for us, and helped us get into the perfect new ride for our family. Kit, our finance manager, was also an ace at his job, and helped us finish up the process so we could take possession of our new wheels. All in all, I'd definitely recommend Superior as THE place to come purchase your next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Bad credit, will still get ypu the best deals.

Siva made sure I left with a smile on my face. Siva and Tony made it all work. I am pleased and am a very happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review. We hope you enjoy your new car!

Very helpful!

When I first brought my vehicle in the Service department was quick to get my situation assessed and the part that I needed ordered. The service department and I had a misunderstanding as to when I should pick my vehicle back up, but they apologized for my inconviences and worked out a solution with me. Mark and Jeff made sure we were provided with a vehicle that would accommodate my family's size, and Mark even had it running with the air conditioner on already for our comfort. When our vehicle was ready to pick up Mark called and let us know the business hours and where our vehicle was parked. They did a GREAT job repairing my vehicle and returning it to me in BEAUTIFUL condition. These folks went out of their way to make sure our needs were met and to make sure communications were solid, so I'll also say that they provided me with GREAT customer service! Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.