Skip to main content

Springdale Ford Inc

(57 reviews)

Meet our employees

Reviews

(57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Pleasant and professional is how I would describe my visit to Lewis Ford. I went in for a recall on my side mirrors.

Pleasant and professional is how I would describe my visit to Lewis Ford. I went in for a recall on my side mirrors.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Nell! We're pleased to hear your recall visit at Springdale Ford went smoothly. Your feedback means a lot to us and we hope to welcome you back for any future needs! Safe travels!

Show full review

Very positive experience with Springdale Ford. Sales person was able to answer all my questions about purchasing a new vehicle from then. She was able to work a program where I was able to purchase a truck from them.

Very positive experience with Springdale Ford. Sales person was able to answer all my questions about purchasing a new vehicle from then. She was able to work a program where I was able to purchase a truck from them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Rex, we're so pleased you had a positive experience with our team and found the right truck at Springdale Ford. We hope you love your new ride!

Show full review

Took my truck in and specifically told them to check my A/C drip line, looks like it's missing a part because it drips on the hot pipe coming out of the headers causing stream and my Blower brings it into the cabin. I got charged for over $200 for them to look into it and not fix or address the problem. They went on a wild rabbit hole telling me I got oil leaks and I'm going to need 6 different types of seals and it was going to cost me 6 grand. Like xxx it's an old truck. I know what it needs I didn't tell you to look into that. I told you to look into my A/C condensate drip line. Come to find out there is a missing elbow. I think I need a refund. Going to bring it up to management

Took my truck in and specifically told them to check my A/C drip line, looks like it's missing a part because it drips on the hot pipe coming out of the headers causing stream and my Blower brings it into the cabin. I got charged for over $200 for them to look into it and not fix or address the problem. They went on a wild rabbit hole telling me I got oil leaks and I'm going to need 6 different types of seals and it was going to cost me 6 grand. Like xxx it's an old truck. I know what it needs I didn't tell you to look into that. I told you to look into my A/C condensate drip line. Come to find out there is a missing elbow. I think I need a refund. Going to bring it up to management

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Daniel, I'm really sorry to hear that we didn't meet your expectations on this visit. It's clear that there was a miscommunication with regard to the services you wanted to be performed, and we will use this feedback to ensure our work is communicated more clearly in the future. In the meantime, please contact me so that I can ensure your concerns are addressed, and any issues with your vehicle taken care of. Thank you, Kraig Atkins - Director of Marketing - 479-435-9314

Show full review

Scout was very helpful and was the best car sells person that I have ever dealt with.

Scout was very helpful and was the best car sells person that I have ever dealt with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're thrilled to hear that Scout took great care of you here at Springdale Ford! Thanks for sharing your kind words!

Show full review

Good job kind people excellent atentation and great service I’ll be back to more service

Good job kind people excellent atentation and great service I’ll be back to more service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Alejandro, thank you for stopping by to share a great review of Springdale Ford!

Show full review

Easy to schedule, oil change and auto check was done in a timely manner, quote for future work was clear to understand and they answered all my questions. Over all … good job! Thank you!

Easy to schedule, oil change and auto check was done in a timely manner, quote for future work was clear to understand and they answered all my questions. Over all … good job! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mr. Dee, we are happy to make the process seamless. Thank you for choosing Springdale Ford and sharing your feedback.

Show full review

Service was quick and the personnel were professional and friendly. I recommend Springdale ford to anyone. We’ll be back.

Service was quick and the personnel were professional and friendly. I recommend Springdale ford to anyone. We’ll be back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Elbert, thank you for your recommendation and feedback! We look forward to seeing you again at Springdale Ford. Safe travels!

Show full review

Everyone in the service area did a great job of helping with my car. Thank You

Everyone in the service area did a great job of helping with my car. Thank You

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kay, it was our pleasure to assist you. Thank you from all of us here at Springdale Ford!

Show full review

Marten is my salesman I picked out a car then decided it wasn’t for me so marten had to look at other options till he found me the car I really wanted. Thank you Marten!!

Marten is my salesman I picked out a car then decided it wasn’t for me so marten had to look at other options till he found me the car I really wanted. Thank you Marten!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for choosing Springdale Ford, Jackie. We're glad Marten could find the perfect car for you. Safe travels ahead!

Show full review

Everyone in the service area were very helpful and understood the need to get our truck back quickly.

Everyone in the service area were very helpful and understood the need to get our truck back quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi George, it sounds like you had an awesome experience with our Service Team here at Springdale Ford! Thank you for sharing!

Show full review
See all 57 reviews