Reviews
Quick , knowledgeable. Kept me informed from start to finish. Building may need an update but staff is great.
Quick , knowledgeable. Kept me informed from start to finish. Building may need an update but staff is great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback, Ralph. We’re happy to hear you enjoyed working with our team. We hope to see you at Springdale Ford again down the road!
Pleasant and professional is how I would describe my visit to Lewis Ford. I went in for a recall on my side mirrors.
Pleasant and professional is how I would describe my visit to Lewis Ford. I went in for a recall on my side mirrors.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nell! We're pleased to hear your recall visit at Springdale Ford went smoothly. Your feedback means a lot to us and we hope to welcome you back for any future needs! Safe travels!
I have never had a bad experience in all the times I have brought my Edge in for service at this dealership. The staff is professional and and courteous. The place has the feel of a small town dealership! When we sell our Edge, we plan to buy a Bronco because I feel I will get a good price at this dealership.
I have never had a bad experience in all the times I have brought my Edge in for service at this dealership. The staff is professional and and courteous. The place has the feel of a small town dealership! When we sell our Edge, we plan to buy a Bronco because I feel I will get a good price at this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Tom, thank you for sharing your awesome review of our team! Your kind words made our day, and we hope to welcome you back to Springdale Ford Service Center in the future.
Very positive experience with Springdale Ford. Sales person was able to answer all my questions about purchasing a new vehicle from then. She was able to work a program where I was able to purchase a truck from them.
Very positive experience with Springdale Ford. Sales person was able to answer all my questions about purchasing a new vehicle from then. She was able to work a program where I was able to purchase a truck from them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rex, we're so pleased you had a positive experience with our team and found the right truck at Springdale Ford. We hope you love your new ride!
Great experience from beginning to the end. Jason and Samantha are a great team and got the deal I wanted. I suggest stopping here before you buy anywhere else.
Great experience from beginning to the end. Jason and Samantha are a great team and got the deal I wanted. I suggest stopping here before you buy anywhere else.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Gary, we're so pleased to know Jason and Samantha made your experience at Springdale Ford smooth from start to finish. Thanks for choosing us! Safe travels in your new ride!
Took my truck in and specifically told them to check my A/C drip line, looks like it's missing a part because it drips on the hot pipe coming out of the headers causing stream and my Blower brings it into the cabin. I got charged for over $200 for them to look into it and not fix or address the problem. They went on a wild rabbit hole telling me I got oil leaks and I'm going to need 6 different types of seals and it was going to cost me 6 grand. Like xxx it's an old truck. I know what it needs I didn't tell you to look into that. I told you to look into my A/C condensate drip line. Come to find out there is a missing elbow. I think I need a refund. Going to bring it up to management
Took my truck in and specifically told them to check my A/C drip line, looks like it's missing a part because it drips on the hot pipe coming out of the headers causing stream and my Blower brings it into the cabin. I got charged for over $200 for them to look into it and not fix or address the problem. They went on a wild rabbit hole telling me I got oil leaks and I'm going to need 6 different types of seals and it was going to cost me 6 grand. Like xxx it's an old truck. I know what it needs I didn't tell you to look into that. I told you to look into my A/C condensate drip line. Come to find out there is a missing elbow. I think I need a refund. Going to bring it up to management
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daniel, I'm really sorry to hear that we didn't meet your expectations on this visit. It's clear that there was a miscommunication with regard to the services you wanted to be performed, and we will use this feedback to ensure our work is communicated more clearly in the future. In the meantime, please contact me so that I can ensure your concerns are addressed, and any issues with your vehicle taken care of. Thank you, Kraig Atkins - Director of Marketing - 479-435-9314
Jason, head of maintenance service is fantastic. He got me in quickly- no appt - to evaluate my check engine light code, got back to me quickly so that he could order a part and have me all fixed up the next day. My truck was ready for pickup early the following morning.
Jason, head of maintenance service is fantastic. He got me in quickly- no appt - to evaluate my check engine light code, got back to me quickly so that he could order a part and have me all fixed up the next day. My truck was ready for pickup early the following morning.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad Jason could assist you promptly and efficiently. Thank you for choosing Springdale Ford!
Scout was very helpful and was the best car sells person that I have ever dealt with.
Scout was very helpful and was the best car sells person that I have ever dealt with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that Scout took great care of you here at Springdale Ford! Thanks for sharing your kind words!
Took my car in to get some recall work done. During the recall work they communicated to me that something abnormal happened. After going back on forth on how to proceed with the repair, Brandon stepped in and did a tremendous job getting the situation taken care of. He was super nice and genuine and helped me get taken care of and back on the road. Would come back!
Took my car in to get some recall work done. During the recall work they communicated to me that something abnormal happened. After going back on forth on how to proceed with the repair, Brandon stepped in and did a tremendous job getting the situation taken care of. He was super nice and genuine and helped me get taken care of and back on the road. Would come back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Jon! We are glad Brandon was able to help. We are always here to assist you with any of your future automotive needs at Springdale Ford.
Good job kind people excellent atentation and great service I’ll be back to more service
Good job kind people excellent atentation and great service I’ll be back to more service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alejandro, thank you for stopping by to share a great review of Springdale Ford!