Reviews
Write a reviewRecently bought a 23 bronco sport from Bates.
Recently bought a 23 bronco sport from Bates. Scott Smith helped make things smooth and easy. We got there around 3:30 and was out the door in a couple hours. We are loving the new ride!
Recently bought a 23 bronco sport from Bates.
Recently bought a 23 bronco sport from Bates. Scott Smith helped make things smooth and easy. We got there around 3:30 and was out the door in a couple hours. We are loving the new ride!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman, Wes, was great.
My salesman, Wes, was great. He made the process smooth and easy. The finance guy (whose name I have forgotten) was very pleasant. He explained my options but I didn't feel pressured at all. I would definitely purchase from Bates again.
My salesman, Wes, was great.
My salesman, Wes, was great. He made the process smooth and easy. The finance guy (whose name I have forgotten) was very pleasant. He explained my options but I didn't feel pressured at all. I would definitely purchase from Bates again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Was satisfied with service, however not satisfied that i had to pay for a new battery a few months after purchasing my car
Service
Was satisfied with service, however not satisfied that i had to pay for a new battery a few months after purchasing my car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great salesman and great service, managers and workers in
Great salesman and great service, managers and workers in the service department And very convenient for me
Great salesman and great service, managers and workers in
Great salesman and great service, managers and workers in the service department And very convenient for me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
See above
See above
Connie Watkins
Staff is very professional & very knowledgeable! Bates Ford is a great dealership. They will make your buying purchase a great experience! No hassell
Connie Watkins
Staff is very professional & very knowledgeable! Bates Ford is a great dealership. They will make your buying purchase a great experience! No hassell
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!
Service department is lacking.
Service department is lacking. Took in a vehicle for a noise in the front axel. They replaced the top end of engine. Obviously did not fix the issue. They have had the vehicle for over a month. I’m paying for a rental car. No updates from dealership.
Service department is lacking.
Service department is lacking. Took in a vehicle for a noise in the front axel. They replaced the top end of engine. Obviously did not fix the issue. They have had the vehicle for over a month. I’m paying for a rental car. No updates from dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The employees are very polite and eager to help in any
The employees are very polite and eager to help in any way they can for you.
The employees are very polite and eager to help in any
The employees are very polite and eager to help in any way they can for you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Knowledgeable and friendly sales staff and finance staff.
Knowledgeable and friendly sales staff and finance staff. Great Experience. Will give excellent recommendations for friends
Knowledgeable and friendly sales staff and finance staff.
Knowledgeable and friendly sales staff and finance staff. Great Experience. Will give excellent recommendations for friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place and great people and great service treated us
Great place and great people and great service treated us like family.very highly recommended
Great place and great people and great service treated us
Great place and great people and great service treated us like family.very highly recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
From the reservation , order and delivery of my new Bronco , to the service department , I?ve had nothing but positive experiences with the folks at Bates Ford. If I had to nit pick something , it would be that my salesman (no longer there) when I ordered my Bronco was not very informed on the process and cost me from ordering my vehicle with dual tops . I am a little bitter at that, but that was the one salesman and I won?t hold the entire staff at Bates Ford accountable for it. These folks have my business going forward
Great Experience
From the reservation , order and delivery of my new Bronco , to the service department , I?ve had nothing but positive experiences with the folks at Bates Ford. If I had to nit pick something , it would be that my salesman (no longer there) when I ordered my Bronco was not very informed on the process and cost me from ordering my vehicle with dual tops . I am a little bitter at that, but that was the one salesman and I won?t hold the entire staff at Bates Ford accountable for it. These folks have my business going forward
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pete, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
