Reviews
Charlie was knowledgeable and accommodating. A good experience overall. We purchased two cars from him.
Charlie was knowledgeable and accommodating. A good experience overall. We purchased two cars from him.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Service dept did exactly what I requested in timely fashion. Plus gave me ride home Very satisfied with service.
Service dept did exactly what I requested in timely fashion. Plus gave me ride home Very satisfied with service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are the Proud owner of (5) Bates Fords...they always take care of my family. Big Blue Oval family.
We are the Proud owner of (5) Bates Fords...they always take care of my family. Big Blue Oval family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service was very satisfied with the work done to my vehicle, also very knowledgeable
Great service was very satisfied with the work done to my vehicle, also very knowledgeable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Follow-up to my February 6th review. That night, the GSM called and explained what went wrong, and Bates Ford will make it right. Today I received a check for the full amount of the oil change, and I was promised the remaining oil changes will be covered. I appreciate the quick response and the resolution of the problem.
Follow-up to my February 6th review. That night, the GSM called and explained what went wrong, and Bates Ford will make it right. Today I received a check for the full amount of the oil change, and I was promised the remaining oil changes will be covered. I appreciate the quick response and the resolution of the problem.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was truly Blessed dealing with these folks at Bates Ford. From the receptionist, to the outstanding salesman going above and beyond while helping compare models and finally the management team who set the terms to put me into my dream ride!! What a Great Team of folks at Tony Bates Ford!
I was truly Blessed dealing with these folks at Bates Ford. From the receptionist, to the outstanding salesman going above and beyond while helping compare models and finally the management team who set the terms to put me into my dream ride!! What a Great Team of folks at Tony Bates Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They are very kind and helpful with the purchase of the vehicle and very knowledgeable about the vehicle
They are very kind and helpful with the purchase of the vehicle and very knowledgeable about the vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Tyler help me would definitely recommend him to anybody who is shopping for a car. took good care of me and made the process very easy for me
Tyler help me would definitely recommend him to anybody who is shopping for a car. took good care of me and made the process very easy for me
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Heba, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Great job on my Truck and providing a loaner while I awaited my repair to be done.
Great job on my Truck and providing a loaner while I awaited my repair to be done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good dealership to work with . I had a positive experience purchasing my vehicle from Bates Ford. I would recommend Bates Ford to friends and family looking for a new or used car.
Good dealership to work with . I had a positive experience purchasing my vehicle from Bates Ford. I would recommend Bates Ford to friends and family looking for a new or used car.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase