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Bates Ford

(403 reviews)
Visit Bates Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 776-2973 (888) 776-2973
Used (888) 776-2985 (888) 776-2985
Service (888) 776-4992 (888) 776-4992

Inventory

See all 317 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2020.
Locally owned and operated since 1994. We strive on customer service by always putting the customer first. Whether it's for that next new or preowned vehicle purchase or any of your service needs we invite you to come on down and visit up and experience for yourself the "Bates Ford Difference!!"
WE'LL TRADE FOR ANYTHING THAT DON'T EAT

Service center

Phone number (888) 776-4992

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Charlie was knowledgeable and accommodating. A good experience overall. We purchased two cars from him.

Charlie was knowledgeable and accommodating. A good experience overall. We purchased two cars from him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Service dept did exactly what I requested in timely fashion. Plus gave me ride home Very satisfied with service.

Service dept did exactly what I requested in timely fashion. Plus gave me ride home Very satisfied with service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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We are the Proud owner of (5) Bates Fords...they always take care of my family. Big Blue Oval family.

We are the Proud owner of (5) Bates Fords...they always take care of my family. Big Blue Oval family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service was very satisfied with the work done to my vehicle, also very knowledgeable

Great service was very satisfied with the work done to my vehicle, also very knowledgeable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Follow-up to my February 6th review. That night, the GSM called and explained what went wrong, and Bates Ford will make it right. Today I received a check for the full amount of the oil change, and I was promised the remaining oil changes will be covered. I appreciate the quick response and the resolution of the problem.

Follow-up to my February 6th review. That night, the GSM called and explained what went wrong, and Bates Ford will make it right. Today I received a check for the full amount of the oil change, and I was promised the remaining oil changes will be covered. I appreciate the quick response and the resolution of the problem.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was truly Blessed dealing with these folks at Bates Ford. From the receptionist, to the outstanding salesman going above and beyond while helping compare models and finally the management team who set the terms to put me into my dream ride!! What a Great Team of folks at Tony Bates Ford!

I was truly Blessed dealing with these folks at Bates Ford. From the receptionist, to the outstanding salesman going above and beyond while helping compare models and finally the management team who set the terms to put me into my dream ride!! What a Great Team of folks at Tony Bates Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They are very kind and helpful with the purchase of the vehicle and very knowledgeable about the vehicle

They are very kind and helpful with the purchase of the vehicle and very knowledgeable about the vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Tyler help me would definitely recommend him to anybody who is shopping for a car. took good care of me and made the process very easy for me

Tyler help me would definitely recommend him to anybody who is shopping for a car. took good care of me and made the process very easy for me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Heba, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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Great job on my Truck and providing a loaner while I awaited my repair to be done.

Great job on my Truck and providing a loaner while I awaited my repair to be done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Good dealership to work with . I had a positive experience purchasing my vehicle from Bates Ford. I would recommend Bates Ford to friends and family looking for a new or used car.

Good dealership to work with . I had a positive experience purchasing my vehicle from Bates Ford. I would recommend Bates Ford to friends and family looking for a new or used car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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