Reviews
STAY AWAY from this kia dealership they have single handedly destroyed my view on Kia. Because of them I will never buy a Kia again. I am a first time car buyer and bought a Kia forte 2023 LXS 2.0L non turbo. It has had issues I brought it to the dealer and of course. No renter car and the Uber voucher they offered us was for $15! Like how is that acceptable and for a frame of reference another kia I want to for warranty service shipped us both there and back over $30 each way! This is unacceptable business practice no less just unprofessional however that isn't even the worst part!!! The salesmen here will say anything and I mean anything will use deceptive tactics to try and get you to buy something very expensive and not properly understand the prices and I get that's their job but there has to be a limit. First of all not properly explaining what gap insurance is. Second off making me believe that because of my credit this was the only car I would be able to get anywhere and third and worst of all. This car has an MSRP of about $20,000 but my loan amount is over $30,000. I cannot state enough that I would sincerely recommend you stay far far away from this place and encourage friends and family to do the same. Thank you Jim marsh Kia for destroying the entire kia reputation for me and I will be telling others to stay away like the plague
STAY AWAY from this kia dealership they have single handedly destroyed my view on Kia. Because of them I will never buy a Kia again. I am a first time car buyer and bought a Kia forte 2023 LXS 2.0L non turbo. It has had issues I brought it to the dealer and of course. No renter car and the Uber voucher they offered us was for $15! Like how is that acceptable and for a frame of reference another kia I want to for warranty service shipped us both there and back over $30 each way! This is unacceptable business practice no less just unprofessional however that isn't even the worst part!!! The salesmen here will say anything and I mean anything will use deceptive tactics to try and get you to buy something very expensive and not properly understand the prices and I get that's their job but there has to be a limit. First of all not properly explaining what gap insurance is. Second off making me believe that because of my credit this was the only car I would be able to get anywhere and third and worst of all. This car has an MSRP of about $20,000 but my loan amount is over $30,000. I cannot state enough that I would sincerely recommend you stay far far away from this place and encourage friends and family to do the same. Thank you Jim marsh Kia for destroying the entire kia reputation for me and I will be telling others to stay away like the plague
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Horrible experience in SO many ways. Unprofessional. Bought a car in cash, no negotiating or anything, easiest sale ever. Took more than 6 weeks to get the correct paperwork to register it to drive. And the people on the phone that I spoke with about this were so rude. Especially Tommy. Avoid at all costs and go somewhere else.
Horrible experience in SO many ways. Unprofessional. Bought a car in cash, no negotiating or anything, easiest sale ever. Took more than 6 weeks to get the correct paperwork to register it to drive. And the people on the phone that I spoke with about this were so rude. Especially Tommy. Avoid at all costs and go somewhere else.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, Thank you for taking the time to share your feedback regarding your recent car-buying experience with our Sales Team. We strive to deliver 100% customer satisfaction and would appreciate the opportunity to speak with you regarding the level of communication and customer care you received from our team. At your earliest convenience, please reach out to us to further discuss this. Sincerely, Jim Marsh Kia Team (702) 946-1000
Bait-and-switch layout fraud. Gino Massaro hid hundreds in DMV fees by typing a $1,243.94 figure outside the standard dollar columns far to the right! Now my tags expire in 7 days (June 26). To make it worse, GM Attia Mansour is ghosting my emails and withholding a $384.05 Check City title loan overpayment check that belongs to me. A formal consumer fraud complaint has been filed with the Nevada DMV Compliance Division for contract manipulation and conversion of my trade equity. Do not buy a car here."
Bait-and-switch layout fraud. Gino Massaro hid hundreds in DMV fees by typing a $1,243.94 figure outside the standard dollar columns far to the right! Now my tags expire in 7 days (June 26). To make it worse, GM Attia Mansour is ghosting my emails and withholding a $384.05 Check City title loan overpayment check that belongs to me. A formal consumer fraud complaint has been filed with the Nevada DMV Compliance Division for contract manipulation and conversion of my trade equity. Do not buy a car here."
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I came to Jim Marsh Kia and dealt with the most incredible sales consultant EVER, Anthony Esguerra. He made my leasing experience very enjoyable!!
I came to Jim Marsh Kia and dealt with the most incredible sales consultant EVER, Anthony Esguerra. He made my leasing experience very enjoyable!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience with our team at Jim Marsh Kia. We appreciate your feedback about the leasing process.
anthony (pacman), Tommy, Khano, all worked hard to put me in the right car at a price that suited my budget. This is my second vehicle from this dealer and I heartily recommend them to others😔
anthony (pacman), Tommy, Khano, all worked hard to put me in the right car at a price that suited my budget. This is my second vehicle from this dealer and I heartily recommend them to others😔
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service with very professional people. Would highly recommend for any one that has a Kia.
Great service with very professional people. Would highly recommend for any one that has a Kia.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recommending Jim Marsh Kia. We're glad our team provided professional service. We appreciate your support.
Went into buy a Kia my 2016 was done. Masons Mousavi was incredible show me step by step he was amazing!!! The best Sales Consultant at the dealership amazing!!! I will tell everyone … Thanks to him I’m driving happy! Thank you Masoud
Went into buy a Kia my 2016 was done. Masons Mousavi was incredible show me step by step he was amazing!!! The best Sales Consultant at the dealership amazing!!! I will tell everyone … Thanks to him I’m driving happy! Thank you Masoud
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us. We're happy our team provided such helpful service. Enjoy your new Kia from Jim Marsh Kia.
FANTASTIC EXPERIENCE. Personally, car shopping is basically about avoiding the sales guys on the lot as long as possible before the hassle begins. Well this was by far the best car shopping experience! Easy, communicative, NOT pushy, understanding and helpful. Danny, Jimmy and Gino were all amazing. I couldn’t have gotten a better team to assist with our new purchase!! I know there is a lot of options when car shopping but start here at Jim Marsh and you will save yourself money, time and have an amazing experience!!
FANTASTIC EXPERIENCE. Personally, car shopping is basically about avoiding the sales guys on the lot as long as possible before the hassle begins. Well this was by far the best car shopping experience! Easy, communicative, NOT pushy, understanding and helpful. Danny, Jimmy and Gino were all amazing. I couldn’t have gotten a better team to assist with our new purchase!! I know there is a lot of options when car shopping but start here at Jim Marsh and you will save yourself money, time and have an amazing experience!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is always straight forward and I rarely feel pressured or pushed to purchase something. They help you find the car you need. I've bought 4 cars over the years from this location, and I'll probably but more in the future. Great dealership great cars.
This dealership is always straight forward and I rarely feel pressured or pushed to purchase something. They help you find the car you need. I've bought 4 cars over the years from this location, and I'll probably but more in the future. Great dealership great cars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Always have a positive experience with the sales staff at Jim Marsh Kia. They listen to your needs and get you into the best car for you at the best price without the usual car sales xx. I will be back when I make my next Kia purchase!
Always have a positive experience with the sales staff at Jim Marsh Kia. They listen to your needs and get you into the best car for you at the best price without the usual car sales xx. I will be back when I make my next Kia purchase!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car