Greenway Kia of Rivergate

Greenway Kia is a great Car Dealership Wonderful people I've bought 2 cars their Fredrick Jackson was my salesman both times 💯💯💯 They work with you

Great service personnel and experience. A friend who has great experience with their service recommended and reason for buying there. Both good experience... but service at that location keeps me comming back.

This was the second time we bought a car from this Kia dealership; both times was with the same salesman, Dexter. They worked very hard to get the best... deal for us.

Excellent service it was professional and friendly . I was in and out in a reasonable amount of time. I was escorted to my car.T

I purchased my car here a couple of years ago and I have only used this service department exclusively since. I was a bit perplexed by the length of time... it would take to have a routine oil change. As I checked out, I casually asked the employee if a scheduled appointment is just that or is it first come, first served. She stated that it should be no longer than 45 minutes. When I told her it had been 90 minutes, she didn’t have much to say. I didn’t think much else about it really as I continued to work. On the way, my tire pressure lights came on. I thought this may be due to the colder temps as I had only went a few miles. After checking the multi-point inspection report, I was sad to find out that my tires had been under inflated, if even touched at all. What makes this more bothersome is that my car came from this dealership and the psi is clearly marked on the inside of the door and now I will have to take more time to do something that I thought I had paid for (disclaimer: I’m not sure what the multi point inspection entails but pretty sure it would have the tires inflated to proper measure). I will continue to take my business here for the next appointment as this could be a one time anomaly , but I will be looking at other options if needed.

Great service and the staff are professionals. The service department got my car serviced in a satisfactory and explained the service in detail that I... could understand.y

Our salesman Bobby was very friendly and engaging. All of the staff were very helpful. A great buying experience and would recommend Kia of Rivergate to... anyone looking to buy a car.

Salesmen worked with me so I could afford it I love this place! Pjf They worked with me so I could... get low Pmts. And good insurance.

Mac was extremely professional and was caring. I would return because of his professionalism. Fantastic employee. I came in for an oil change and he was... on time and he was courteous.

Had the "ck engine" problem serviced multiple times @ other facilities, including CarMax where I purchased the automobile and CarCare extended warranty.... (Ellicott City, Md). The Svc Dept Liaison @ CarMax Rivergate suggested I go to the dealership right up the road - Universal Kia - and CarMax would liaise w/them re: continued issue. (BTW - CarMaxCarCare did not cover this. So much for extended warranty!) Mr Bostick was attentive, and got me scheduled w/Svc Dept for earliest appt next morning. Ms Neuenschwander was my contact. A most delightful, knowledgeable woman! Yea! Not only did Kia fix the problem (non-Kia solenoid used by previous repair facility), they checked the 'recall' list and found an item (re-coat undercarriage) which they immediately resolved, checked all brakes for issue (heavy dust due to my traveling lots of backroads : ), evaluated all fluids, battery status, etc., etc. Ms Neuenschwander checked in with me often, updated status along the way. In spite of an extended time in Waiting area (which had morning donuts, hot beverage choices, etc), I was supremely pleased with the attentiveness, courtesy, and professionalism of the entire group of people I was in contact with. EXCELLENT service. Great professionalism and pride in not only their work, yet their Product too. Will definitely be back. Thank you all so very much! Lin Church.