Skip to main content

Greenway Kia of Rivergate

(637 reviews)
Visit Greenway Kia of Rivergate
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 11:00am–6:00pm Closed
New (615) 257-1277 (615) 257-1277
Used (615) 547-2581 (615) 547-2581
Service (615) 547-2569 (615) 547-2569

Reviews

(637 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia of Rivergate from DealerRater.

Want to share your experience with this dealership?

Write a review

I enjoy coming to greenway Kia of Rivergate the people

I enjoy coming to greenway Kia of Rivergate the people there are very nice and helpful. I will use them for my car need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lareka, thank you for sharing your five-star review of Greenway Kia of Rivergate! It was a pleasure to serve you and we hope to welcome you back again down the road. Safe travels!

Low pressure and friendly sales team.

Low pressure and friendly sales team. Dwayne and the finance manager listened to my needs and worked to find the best options for my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're overjoyed to hear that Dwayne and our finance manager provided a low-pressure, friendly experience at Greenway Kia of Rivergate. It's great to know they listened and found the best options for your budget! Thank you for choosing us!

Great experience with getting my car serviced last week

Great experience with getting my car serviced last week at Greenway KIA in Madison, TN. Got my oil changed and tires rotated in less that 2 hours. They even washed my car! Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear about your positive service experience at Greenway Kia of Rivergate! It's great that our team could get you back on the road quickly and with a freshly washed car. Thanks for choosing us, and we look forward to serving you again!

Given it was my first time buying a new car, Greenway Kia

Given it was my first time buying a new car, Greenway Kia of Rivergate did a wonderful job simplifying the process and getting me the car I was looking for. Dameion and Ulysses showed the utmost customer care so definitely request one of them if you’re looking for a nice experience. The actual price negotiation was also a pleasant time and we easily worked together to find a price I was happy with while still maintaining all the amenities in the vehicle I was looking for. I would absolutely suggest this dealership if you’re looking for your next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Phil, we're delighted to hear that Dameion and Ulysses made your first car-buying experience a smooth one at Greenway Kia of Rivergate. Thank you for recommending us, and enjoy all the amenities in your new vehicle!

The service department was great to me every time I go

The service department was great to me every time I go Keshia was great she's the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Elgin, thanks for sharing your positive feedback about us here at Greenway Kia of Rivergate! We'll be sure to pass along your kind words to Keshia and the team!

Their service department sucks!

Their service department sucks!!!! Once you’re there you wait forever and you’re never updated about service. Don’t even bother calling for appointment, no one ever answers the phone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

They great in appreciative there service, I would go back

They great in appreciative there service, I would go back there, and recommend people to there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Keith, thank you for the great review. We look forward to seeing you again at Greenway Kia of Rivergate!

Good service and good communication and timing was good.

Good service and good communication and timing was good. Helped get me in and out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We look forward to seeing you again at Greenway Kia of Rivergate!

It was a completely different and positive experience I

It was a completely different and positive experience I had at Greenway Kia of Rivergate. Every employee at this particular location were very professional with superb customer service. Unlike the horrible experience & poor customer services that I have encountered when I have visited Greenway Kia of Hickory Hollow several times. Employees of Greenway Kia of Rivergate surprisingly I found them to be very helpful, knowledgeable about their work, and more importantly very professional!!!:) I am so glad I came to this particular location instead of going to the same xxxxty Greenway Kia of Hickory Hollow place as I used to do whenever I need to get my car checked. Thank you Greenway Kia of Rivergate 🙏🏾

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Teferi, we're delighted to hear that your experience at Greenway Kia of Rivergate was positive and our team provided you with excellent service. We appreciate your feedback and are glad you chose us for your car needs!

Clean friendly staff free water great service department

Clean friendly staff free water great service department very helpful full vending machines nice music

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Denise, thank you for highlighting the clean environment and friendly staff at Greenway Kia of Rivergate! We're glad to hear that our service department was helpful, and we appreciate your feedback on the amenities. Looking forward to serving you again soon!