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Stevens Ford

(504 reviews)

Reviews

(504 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This is where I have all my auto maintenance performed as the work is completed as it should be and all of the personnel are professional and knowledgeable!

This is where I have all my auto maintenance performed as the work is completed as it should be and all of the personnel are professional and knowledgeable!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Josh was knowledgeable and everyone made the buying process so easy. Highly recommend Stevens Ford!

Josh was knowledgeable and everyone made the buying process so easy. Highly recommend Stevens Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kila, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

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Very helpful, very knowledgeable. A very quality experience to buy a new truck. I have told numerous people already about this dealership.

Very helpful, very knowledgeable. A very quality experience to buy a new truck. I have told numerous people already about this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best ease of a vehicle purchase I ever had. Loved the transparency of the cost. Mostly, Carla the salesman was the BEST!!

Best ease of a vehicle purchase I ever had. Loved the transparency of the cost. Mostly, Carla the salesman was the BEST!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Loving the new car . Josh has sold us every car we have bought from them. I would recommend buying from them. Stop in and say high.

Loving the new car . Josh has sold us every car we have bought from them. I would recommend buying from them. Stop in and say high.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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The entire staff was great to work with! After I preselected my new F150 on line and drove 30 minutes to Stevens Ford, from the time I walked in the door, negotiated my trade in, signed all the paperwork and drove off the lot, it took just a little less than an hour.

The entire staff was great to work with! After I preselected my new F150 on line and drove 30 minutes to Stevens Ford, from the time I walked in the door, negotiated my trade in, signed all the paperwork and drove off the lot, it took just a little less than an hour.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I purchased my car in 2023 and have had all my service performed at Steven's Ford. Whether, I have had the oil changed, recall notices taken care of or body work co ed the jobs are completed timely, correctly and the personnel are friendly, and you feel like they are there for you and enjoy their work! This time I went to the body shop to have a repair done that was caused by a blowout and to get a new tire. As usual, everything was taken care of as it should be!

I purchased my car in 2023 and have had all my service performed at Steven's Ford. Whether, I have had the oil changed, recall notices taken care of or body work co ed the jobs are completed timely, correctly and the personnel are friendly, and you feel like they are there for you and enjoy their work! This time I went to the body shop to have a repair done that was caused by a blowout and to get a new tire. As usual, everything was taken care of as it should be!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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There on a Ford Recall Notice. Had an appointment, dropped car off, they took me home and that evening they delivered my car to my home. Everyone professional, friendly and do what they say they will do.

There on a Ford Recall Notice. Had an appointment, dropped car off, they took me home and that evening they delivered my car to my home. Everyone professional, friendly and do what they say they will do.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Phillip, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Never bought a vehicle from Stevens Ford but the dealership was wonderful and very nice to us! They worked hard to get our vehicle that we wanted! We would also like to give thanks to our sales man. Jeff! Thank you once again!

Never bought a vehicle from Stevens Ford but the dealership was wonderful and very nice to us! They worked hard to get our vehicle that we wanted! We would also like to give thanks to our sales man. Jeff! Thank you once again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

Thank you so much Jeff Abbott for assisting I Robert and Debra Johnson on 2018 Jeep Wrangler Unlimited!

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I purchased my auto here a couple years ago, and was very satisfied with the process and the professionalism of the personnel! I do all of my maintenance through their service dept. who are always knowledgeable, personable and go the extra mile to do things the right way! I highly recommend Stevens Ford!

I purchased my auto here a couple years ago, and was very satisfied with the process and the professionalism of the personnel! I do all of my maintenance through their service dept. who are always knowledgeable, personable and go the extra mile to do things the right way! I highly recommend Stevens Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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