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(493 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Perfect in everyway

Service was professional and fast. Comfortable waiting areas. Staff so accommodating. Love the new facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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very please chey truck driver

1500 chey the service was pretty good my sales man was very helpful at assisting me

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Willie! We are happy to hear of your positive experience with our dealership.Please do not hesitate to give us a call if there is anything we can do for you.

Location

Everything we asked to be completed was accomplished.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mrs. David Matousek

Everyone there was working and not just standing around. There is One young man who works in the front that has helped me with several items with my Navigator. Very smart and has worked at for Steven for a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ms Julie A Day

I was so pleased with my experience buying my Ford Edge. Tyron Wheeler was knowledgeable and walked me through every detail on my car. I would recommend Tyron to any of my friends or family that are looking for a new or used vehicle. Thanks for all your help. Julie Day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, Julie, we are happy you had a pleasant experience at our dealership. Thank you for this feedback!

Driver-side airbag interim replacement

Estimate of time for repair was accurate, personnel were very polite and attentive. Good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy that we were able to provide a professional, courteous, and engaging experience! The staff at Stevens Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!

f150xlt

F-150XLT , it was ready and the folks were very helpfull

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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eXCELLENT sERVICE

GREAT DEALERSHIP, EXCELLENT FACILITIES, COURTEOUS EMPLOYEES, AND THEY ARE JUST GOOD PEOPLE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, quick no waiting

Staff was very helpful, great experience will return and recommend Stevens Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy you enjoyed working with our staff, Randy! Feel free to stop by if you ever need any more help.

what kind of title??

I had my truck serviced. Very helpful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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