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Blackwell Chrysler Jeep Dodge RAM Kia

(330 reviews)

Reviews

(330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best Dealership I?ve Ever Dealt With

Never consider going anywhere else. Always a pleasure and never any unpleasant surprises

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great job

They were very busy. But took the time to speak to me. got me back quickly for my oil change. When finished the lady told me I would need new tires very soon. She took the time to size my tires and to get me prices on tires and how long it would take to order them. They were very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Robin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

First rate service

Service department never disappoints. Staff is always friendly and helpful and always explains what they do to your car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Blackwell

The service department personnel were on there game and very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I love my Jeep

Everyone is always so nice. John Thompson is the best. He has beautiful blue eyes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kia purchase

Good service feel like I got a fair deal. Got a really good price for my trade-in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Darlene, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Never ever going there again! ?

Service con men. Thinking I?m a stupid widow. Never ever setting foot in that place again. Beware!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Jacqueline, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (434) 792-8853 so we can work towards a resolution. We look forward to hearing from you. Take care!

Service

My VAN was serviced on/before time schedule and I had no problems. The Tech. scheduled me for sided door warrant on June 27, 2022 at 8:00am.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Christine, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Blackwell Dodge Review

Service rep was very welcoming and helped w/ all questions asked. I went for an express oil change and I got that even w/ 2 cars in front of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Mychele, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Wonder experience at Blackwell Kia

Great service from everyone that I spoke with. Very knowledgeable about the vehicle we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Christina, we are very happy to have provided you with such a positive experience! We hope you have a great day!