Parker Ford-Lincoln

Reviews

5.0 out of 5 5.0
192 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 28, 2018

    This was the easiest vehicle purchase we have ever made. The salesman (Tim Hilbrecht) was very accommodating and easy to work with. David Parker delivered... our car to us after 9:00 pm.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Roy, thank you for taking the time out of your day to tell us about your experience. Thank you so much for choosing Parker Ford Lincoln, Inc. as your ...first choice for service!

  • 5.0 out of 5
    November 22, 2018

    I was very satisfied with my experience with Parker Ford. I viewed their cars online and inquired online; I received a timely response regarding its availability.... I experienced efficient and friendly customer service with no high pressure sales pitch, which I very much appreciated. In addition, I was happy there were no hidden/surprise fees either. After purchasing, Nick also spent time with me reviewing many electronic features, such as the navigation, and sync'd the phone and 911 features for me.

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    Shopped for a used car
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  • January 19, 2013

    Being about two hours away from Parker Ford made me skeptical about getting a deal done on a F-150 that really spiked my interest. I really didn't want... to drive two hours just to turn around and come back. I knew my price, I knew what my trade was worth and having bought a vehicle every other year for 20 years I knew the process. Well let me tell you, in almost every buying experience theres that negotiation process that some folks (Like Me) really don't care too much for. From the moment I inquired with Nick till the time I walked out the front door to take my F-150 home I really cant say enough about this dealership. There are no sales gimmicks or pressure cookers, just tell them were your at and what you need and trust me Tim and the team at Parker Ford will be straight with you. My transaction while at the dealership lasted about 20 minutes and I was done. Even the folks in service made me another key and set the code for the door not because they had to as it was quitting time and the service department was closed, I believe the reason is they really care about the customer and this dealership lives up to their motto of building relationships. I'll be back.

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    Shopped for a new car
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    Dealer Response

    Thank you! We love to hear this great feedback. Please let us know if there is anything that we can do!

  • 5.0 out of 5
    November 19, 2018

    We found the car we wanted at a fair price. Very friendly staff easy to work with. Easy process.

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    Shopped for a new car
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    Dealer Response

    Sharon, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe... travels!

  • 5.0 out of 5
    November 17, 2018

    Completer the repair quickly at within the estimated cost. Very professional staff that I will contact when I require additional assistance

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  • 5.0 out of 5
    October 15, 2018

    Simply an oil change and tire rotation. Been very happy over the years with Parker Ford. Always felt as though I have been treated fairly and respectfully.

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    Came in for service or repair
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    Dealer Response

    Lacy, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Our team is dedicated to providing top-qua...lity service, and we're so happy to hear that your experience reflected this.

  • 5.0 out of 5
    October 8, 2018

    As always, my experience with the team at Parker Ford in Murray was flawless! I won't buy a vehicle from anyone else. There is never any pressure... and they helped me so much in the decision-making process. I showed up on Thursday afternoon asking for a very specific car and they found it for me in my price range and I was driving it by Saturday morning. I know from experience that they will stand behind the sale and that my service will also be outstanding!

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    Shopped for a new car
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    Dealer Response

    Elizabeth, your comments keep us motivated and working hard for all our guests! At Parker Ford Lincoln, Inc., we value our customers and we look forwa...rd to seeing you on your next visit. Take care!

  • 5.0 out of 5
    October 3, 2018

    Had a recall on my vehicle. and another small service I needed. Service department was friendly and informative.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Lisa, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do ...for you! Safe travels!

  • 5.0 out of 5
    July 28, 2018

    No pressure from Sales Person.They stand behind their vehicles.Management excellent to deal with. Service department very professional.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Joyce, thank you for leaving such a great review and high star rating. At Parker Ford Lincoln, Inc., we value our customers and we look forward to see...ing you on your next visit. Take care!

  • 5.0 out of 5
    July 4, 2018

    Excellent dealership . Service staff are very friendly and show a a genuine concern for good service .

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    Dealer Response

    Richard, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. At Parker Ford Lincoln, Inc., we value ...our customers and we look forward to seeing you on your next visit. Take care!

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