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Cypress Coast Subaru

(56 reviews)

Reviews

(56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service all the way aroind!

Excellent customer service. Steve and Hunter are great. They really seem to enjoy their work and it shows in the quality of the service. Also, the mechanics are fabulous. They take great care of my 2008 Outback.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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courtesy, speed and thoroughness of service

Courtesy, speed and thoroughness of service at the dealership. I like the courtesy reminders about appointments and the general professionalism of Cypress Coast Mazda/Subaru

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional friendly and fast

Was worried pregnant with no appointment I would never get in, but the manager had be come back after the mechanics break and they quickly fixed my problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Knowledgeable and courteous staff!

Larry Cartmill was so very helpful, and along with a staff person, Kamal, answered all of my numerous questions about the Subaru. As a first time Subaru owner, I am delighted with the entire purchasing experience. They both were very courteous as well as patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Subaru purchase

My son and I appreciated Wayne Cookson's friendly, no pressure assistance. He answered all of our questions and did all he could to make sure that we got the right car for a fair price. Wayne will be seeing us again the next time we're in the market for a new car. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, very friendly and well informed.

My sales representative, Doug, did a great job explaining all the features and comparison with other models and and trim packages. He was very helpful, even when we changed our mind on the model at the last minute. He was helpful through the whole process as was the person who did our financing package.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, informative friendly staff

Friendly informative sales staff willing to provide numbers, etc. and no pressure to purchase. They know their product and point out Subaru's great features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good people, satisfied with sale.

Sales people were friendly, efficient and we were able to get in and out in a fair amount of time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service...sales and service!

I liked being able to book the appt online and receiving the reminders. Very prompt service and very pleasant you work with. Made the trip over from Fresno worth it. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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good experience

The salesman was very knowledgable and helpful. Everyone in the office were friendly. They even welcomed our 90 pound Australian Shepard to join us in the office.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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