Reviews
Write a reviewgrayevelyn40@yahoo.com
Harry Negich was awesome n very patient been a year until I decide yesterday to go see him without him knowing got my dream car n I thank him so much for the help
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Evelyn Gray, thank you for your kind review; we are happy to pass along your comments to the team here at Banister Nissan Of Chesapeake! We hope to be of service to you again in the future. Have pleasant day and enjoy your vehicle! Warmest Regards, TeQuella Winstead Owner Loyalty Manager Banister Nissan of Chesapeake tequella.winstead@banisterauto.com (757) 916-9609
Review sales
Excellent. Mr Harry Negich outstanding. Bought new Rougue. Harry made us a deal we could mot resist.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Linda Rousseau, it's experiences like yours that really keep us motivated! Thank you for your kind words about our team. If there is anything you need in the future, please let us know. Enjoy your new vehicle and have a wonderful day! Warmest Regards, TeQuella Winstead Owner Loyalty Manager Banister Nissan of Chesapeake tequella.winstead@banisterauto.com (757) 916-9609
Kudos
I called to schedule an oil change. I left a message on the voicemail and to my surprise MaKayla called me right back! She worked with my work schedule to fit me in for an oil change and car inspection. Due to my schedule I had to call back and once again she called me right back to assist with my crazy schedule. to reschedule and once again she called me back! Her customer service skills are bananas I could hear her SMILE on both calls! She acknowledged me at the top of the, call she offered me further assistance she went way above and beyond the call of duty! She made my heart glad I even ended the call with a big God bless you only to hear her say it right back. These days it?s so hard to get a blessing from a customer service representative but once again Makayla went above and beyond! I recently lost my grandmother and I appreciate having a kind and happy voice on the other end of the line! Thank you and KUDOS to you for having this Jewel on your team thank you! God bless!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jessie Davis, thank you for your kind review; we are happy to pass along your comments to the team here at Banister Nissan Of Chesapeake!
Dee, Eddie, Tonya
Everyone there was friendly, knowledgeable. I would definitely refer a friend. Dee was very helpful and went out of her way to make sure that we understood the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lisa, we are so happy to read such a great review about Banister Nissan Of Chesapeake and we certainly appreciate your referral! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Warmest, TeQuella Winstead Owner Loyalty Manager Banister Nissan of Chesapeake tequella.winstead@banisterauto.com (757) 916-9609
Buyer
Purchased our second vehicle from Bannister. If it?s wasn?t a pleasant experience we wouldn?t have came back.??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gary Smith, we are very happy to have provided you with yet another positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Warmest, TeQuella Winstead Owner Loyalty Manager Banister Nissan of Chesapeake tequella.winstead@banisterauto.com (757) 916-9609
Saleman Harry provide excellent service
Harry answer all our questions and made sure we were comfortable. He provided excellent customer service. I drove from Raleigh to purchase vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are thankful for your kind words and extremely honored to have been chosen to make such a drive to do business with us, Ruby! If there is anything else you may need in the future, please don't hesitate to reach out. Thank you again and congratulations! Warmest, TeQuella Winstead Owner Loyalty Manager Banister Nissan of Chesapeake tequella.winstead@banisterauto.com (757) 916-9609
Simply Outstanding!
My Service Advisor, Makayla Richardson at the Bannister of Chesapeake dealership is a ROCK STAR! Her Professionalism, Expert Knowledge and High Level of Dedication to her customers makes Bannister Nissan a shining Star that rises above all other Hampton Roads dealerships. I am always very Thankful for the way she takes such amazing care of me and my Titan Platnum Reserve.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your feedback. Your kind words are very appreciated! We are so happy to know that our team could be of service to you during your recent visit. If there is anything that our team could do for you, please do not hesitate to reach out to us. Thank you for choosing Banister Nissan of Chesapeake!
flare892013@gmail.com
It was a good experience Harry always puts the customer first
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback, Stephen! We are grateful to earn your business. Thank you for choosing Banister Nissan of Chesapeake!
My experience at Nissan banister
My experience was amazing. They went through everything they could to get me the deal and car I asked for. It couldn?t have gotten better.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to rate & share your experience. We are thrilled to know that we could be of service to you during your recent visit. We look forward to continue to be of assistance to you when you are in need in the future. Thank you for choosing Banister Nissan of Chesapeake!
NO HASSLE EXPERIENCE
ABSOLUTELY THE BEST EXPERIENCE PURCHASING A NEW VEHICLE! Jonell & Jose provided OUTSTANDING customer service?honest, transparent & educational.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your 5-star review, Marcus! Your feedback is greatly appreciated! Your business is greatly appreciated! We look forward to continue to create great experiences with you in the future. Thank you for choosing Banister Nissan of Chesapeake!