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Duke Automotive

(759 reviews)

Reviews

(759 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service

Service department is great, very friendly and to outstanding work. Work was performed very fast and customer lounge is very nice (free food and snacks)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Very Nice Experience

The sales person was very friendly, knowledgeable and accommodating. The other staff members we dealt with were very friendly and helpful. It was a very nice buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

over all

Over the last 5 years I love the work you have done for me and making me feel like family and I hope we can do more business in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service Department

I would highly recommend your service department to anyone. Ashley is the friendliest and most helpful person I have ever dealt with. I will definitely be back for all of my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exemplary

From the time I walked in the door to the time I left (both times) you could see that customer service and satisfaction was very important to them. Some of my questions were even answered before I asked them. Thank you very much for the right experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Wife and I very happy with our purchase from start to finish. Staff very professional and attentive to our needs. Look forward to doing business with Duke in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What buying a new car/truck should be like .

No big push just good answers an info on any questions you may have Got my new truck today ,Z 71 and I am very happy with it .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

wonderful greetn,salesman was very caring

Treated with respect.wasnt arrogant as another dealer salesman was...listen to us well. Got my payment close to were I need to be...the salesman was very generous..worked very hard to make us please.love the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A great guy in Service

We brought our car in and were greeted by the nicest gentleman behind the counter. He registered our car and took us to a lovely waiting room. The car was taken car of in a jiff and we were back home in time to enjoy the rest of the afternoon. Will was so attentive and a pleasure to talk to, definitely an asset to the business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best dealer we have bought from

They sales person Stan Bell & the finance person Dan Kelly were the best ! Could not ask for more! We're willing to do anything we asked of them, Very helpful folks at this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank U so much for allowing us to help U! Stan and Don are great and enjoy helping people. Thank you for taking time to write a review, and for your business, we look forward to helping you more! - Eley