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Patriot Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (155 reviews)
Visit Patriot Chevrolet GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30pm to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30pm–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I bought my 2023 Chevrolet Tahoe High Country from

I bought my 2023 Chevrolet Tahoe High Country from Patriot Chevrolet in Hopkinsville, KY. Everyone I dealt with was professional & friendly?.from the sales department to service! Great selection of inventory with competitive prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Terry, for your fantastic review! We're glad to hear that you had a positive experience purchasing your 2023 Chevrolet Tahoe High Country from Patriot Chevrolet GMC in Hopkinsville, KY. Our team takes pride in providing professional and friendly service, and we're glad that it showed. We appreciate your kind words about our inventory and competitive prices. We look forward to serving you again in the future! Sincerely, The Patriot Chevrolet Buick GMC team

The experience with them was Amazing!

The experience with them was Amazing!!! We enjoyed the wonderful experience from Mrs. Cassie and the staff at Patriot Chevrolet Buick GMC!!! They get a 10/10 from me!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Felicia, for the amazing review! We are thrilled to hear that you had a wonderful experience with Mrs. Cassie and our team at Patriot Chevrolet Buick GMC [Hopkinsville, KY]! Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back in the future. Best, Gene Curtis, General Manager, (866) 464-2012

Don't waste your money going there

My 2024 Buick Envista has been there for 4 weeks and still not fixed! Cynthia in the service department must have got her customer service skills out of a cracker Jack box. She is rude cuts people off on the phone doesn't care about customers customers. Why would anybody's brand new car sit over in the dealership and couldn't be fixed I am currently still waiting for it to be fixed when I went over there to check on it no one was even working on it didn't have anybody to work on it and they just kept passing it off from service tech to service tech I bought my last two vehicles from there and will never purchase anything there again don't waste your time or your money going there! Very disappointed!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We’d like to thank you for sharing details of your recent experience at our dealership, Paula . Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Best, Gene Curtis, General Manager, (866) 464-2012

Great Sales Associate

Susie Smith was my salesperson at Patriot’s Chevrolet in Hopkinsville,Ky. I have purchased several cars through Ms. Smith. I find her to be very professional, courteous, personable and polite. Helping me in my decision making with purchasing each automobile. Never pushy nor insensitive to my wants or needs. I continually recommend her to others because I find her trustworthy and great to work with. I personally admire her honesty and her sincere approach towards my needs. Thank you Susie for all your help. You go above and beyond!!! Again thank you. And I will see you when I’m ready for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for leaving this awesome review of our dealership, Mary. Susie truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, Gene Curtis, General Manager, (866) 464-2012

Susie is awesome

Susie was extremely personable, helpful and knowledgeable about the vehicles I was interested in. I would gladly let her my salesperson again and recommend her to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Gene Curtis, General Manager, (866) 464-2012

Love my jeep !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My sale rep was Suzie she was so nice and very professional. She worked very hard to get me the best deal possible. Very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your outstanding review, Rodney! I'm very happy to hear that Suzie was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Gene Curtis, General Manager, (866) 464-2012

Susie Smith is always ready and willing to helped.

My experience with Patriot have been very positive. Susie Smith is a compassionate sale person. She has given this community over Thirty years of quality service. She always make you feel you are royalty. She is always willing to take care of you and do her best to find the vehicle you need. She is always friendly and ready to accommodate you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Gene Curtis, General Manager, (866) 464-2012

Friendly and Cheerful Sale Lady

Susie Smith was my saleperson and I found her to be experienced and knowledgeable about automobiles and customer service. She was very informative and also appreciative after closing my deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Susie Smith

Susie Smith is an outstanding salesperson. I have purchased an Impala, Chevy Tahoe, Chevy Blazer, Chevy Malibu, Geo Metro, and a Chevy Cavalier and I still have my Impala and Tahoe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Gene Curtis, General Manager, (866) 464-2012

GREAT EXPERIENCE!!!

Short and sweet! I only wish I could get to Hopkinsville, KY in time to purchase the automobile. Your salesperson Susie Smith was the greatest! She treated me as if I was right there in the store with her. She gave me the understanding, knowledge and wisdom to may a sound decision on purchasing the vehicle I was inquiring about. I only wish the dealers here in Fredericksburg, VA displayed the professionalism, courtesy and respect that Susie showed me over the phone. Hats off to your staff. Shopping for cars nowadays is rough but she made it simple. Thanks Susie Smith Patriot Chevy Buick GMC of Hopkinsville, KY you set the standards.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Gene Curtis, General Manager, (866) 464-2012