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Patriot Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (156 reviews)
Visit Patriot Chevrolet GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30pm–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Joshua

I bought a used truck from this dealership. I was told the truck was checked and mechanically sound. That was a complete lie. I drove it home from the dealer and when I pulled in my driveway it was pouring coolant out from underneath. The dealer did fix that problem, but a week or so later I had a tire blow out and took to a shop here at home and decided while it was there to have them go over it. Just to name a few, the water pump is leaking and the power steering. Also the differential is leaking. The front end needed all new ball joints and most of the steering components and that’s not all, but it’s to much to listt. It didn’t even take the mechanic very long to figure it out. This truck wasn’t ever checked and definitely wasn’t mechanically sound. I’ve never had this problem buying from a dealer till now. I bought it as is and that’s on me for trusting what the dealer said. Take your business else where.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for alerting us to this issue, Josh. Our top priority is delivering 100% customer satisfaction and it's concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. - The Patriot Chevrolet Buick GMC Team

patriot chevrolet

Keenon was amazing he listened to what I wanted and found me several options to choose from. no pressure wonderful young man and sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs!- The Patriot Chevrolet Buick GMC Team

Susie Smith @Patriot Chevrolet

Susie Smith of Patriot made the experience of purchasing my Silverado truck great and uncomplicated . I received excellent service and I'm satisfied and happy with my wheels and the expert advice I was given about the options. Thanks Patriot and thanks again, Susie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us, LJ! Susie and the rest of our team work incredibly hard to exemplify the commitment to customer service, and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, the Patriot Chevrolet Buick GMC Team

Amazing people!

The staff at Patriot Chevrolet are all very nice and attentive. They worked with me on finding the truck of my dreams and walked me through the whole process. Nate Henry was my salesman and he was so helpful! Made the process very smooth and answered all my questions. Robin helped me with all the paperwork and explained everything to me. I for sure would recommend Patriot Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review, Taylor! We're glad you had a great experience during your visit. Best, Patriot Chevrolet Buick GMC Team

Ask for Susie Smith

I?ve bought 2 cars from Patriot and Susie Smith provided me with excellent customer service both times. I?ve been a customer since 2001 and will continue to buy from Patriot. If you?re in the market looking to buy, definitely give Susie Smith a call!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving this awesome review, Nikki! We hope to see you again soon. Best, Patriot Chevrolet Buick GMC Team

Susie Smith was Amazing!!!

I would like to give praises to Susie Smith on how well she knows her cars and on how well she knows her job. I communicated with her exactly what I was looking for and she picked out the right match for me. I am loving my new 2018 Chevrolet Equinox!!! This isn?t the first time I?ve bought from her and it won't be the last. She is such a delight and a great saleswoman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for taking the time to leave this great review! We're glad everything went well for you. Best, Patriot Chevrolet Buick GMC Team

Great Experience!

If you want an honest and knowledgeable salesman, go see Mike West at Patriot. I have bought 4 or 5 cars from him over the years, most recently last month. If I'm ever in the market for a new or used car, I go see Mike first! He is upfront with me on all aspects of the sale, whether it is good or bad, in my favor or not in my favor. I trust him to find me a great deal, and he has always done just that. Thanks Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review, we hope to see you again soon! Best, Patriot Chevrolet Buick GMC Team

Amazing!

Amazing dealership and customer service, everyone was very helpful and so nice . They made me feel at home and helped me find the truck of my dreams. Nate is an amazing guy and salesman! Most definitely would recommend Nate and Patriot Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the awesome review, Taylor. Best, Patriot Chevrolet Buick GMC Team

Great Service

Great staff and service Susie Smith is the best car salesperson in the business I have purchased my last 5 vehicles from her and Patriots Chevrolet..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for taking the time to leave this review, Rodney! We are here whenever you need anything else. Best, Patriot Chevrolet Buick GMC Team

great customer service

we recently purchased a new vehicle, there was no sales pressure from sales force, Mike West did everything we had asked to assist us in our decision process, we were treated very fairly, with great professionalism. The entire sales team exhibited concern regarding our decision process. It was a great experience, very rewarding to know there are still individuals who take the time, and show concern for their customers. WE ARE TOTALY SATISFIED AND PLEASED WITH OUR RESULTS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Patriot Chevrolet Buick GMC Team