Reviews
New Ford F-250
Great dealership! Great people! My third vehicle and another no pressure, low stress truck purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Norman for the gracious words of encouragement. We appreciate your 5 star review.
Amazing Service
Clyde and Ashley was amazing. Clyde did everything to make sure I went home with a vehicle that best suited us. Ashley was great at helping the process go quickly and smoothly and taking the time to go over the features of our new vehicle. It?s so great to not be pushed into something you don?t want by a pushy sales person. That is definitely not the case with Pennyrile Ford. Clyde made sure I went home with what we wanted and fit or needs. Anyone looking for a car needs to give Clyde and Pennyrile Ford a chance. Such a painless process from beginning til the end. Thank You Clyde, Ashley and the Pennyrile Ford Team for making the pain of buying a car absolutely painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, we're happy to hear you had such a positive experience working with Clyde and Ashley! Congratulations on your new car! Please don't hesitate to reach out if there's anything additional we can do for you.
quick and easy
fast and easy. great crew to deal with. always friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Lee for the rave review! We strive to serve our customers with fast and friendly service. Thank you for your patronage.
Car repair
Everyone was very nice, I waited a little longer than expected. The waiting room was comfortable but it was cold but it was extremely cold outside I believe the repair was ok I have not really driven the car much in the winter weather so I am not completely sure the noise problem has been corrected
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan, your positive review means a lot to us and we?re happy we could help you! Next time we hope to earn that 5th star! We hope to be of service to you again! Take care!
David sparks
Everyone was super helpful and friendly. Enjoyed my experience and will buy there again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford f150 Platinum
A great experience, employees were knowledgeable and friendly. Throughly enjoyed the experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Gary for your kind words. It was a pleasure working with you. Hope you are enjoying your New F150.
Salesman. Josh Marks
Great experience, worked well with me thru the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Donnie, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!
Go see Josh!!!
We saw Josh, and we were very up front about what we needed in a used car. Josh attended to our every need. He found the perfect car for us! We had been to many other dealerships in the area, and none came close to giving us what we needed. Thank you Josh!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Christina for the rave review. It was a pleasure assisting you with your purchase. So glad you love your car.
service
everything went well.. problems were taken care of Job finished on time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Lee for the great rating! If there is anything else we can assist you with please do not hesitate to contact us.
Service at Pennyrile Ford
Had a oil change done here on 4 Nov 17. The inspection wasn't completed properly, the brake pads were not measured. And asked not have windshield washer fluid filled, but it was added.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, we are disappointed to learn of this situation you have described. Please contact our Service Manger, Brian at 270-886-8131 your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.