Reviews
Write a reviewVery easy to work with.
Very easy to work with. No hidden surprises. The salesman Ben Preece was very helpful. I would definitely purchase from here again.
Very easy to work with.
Very easy to work with. No hidden surprises. The salesman Ben Preece was very helpful. I would definitely purchase from here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership
I bought a used pick up truck from Duncan and it had a couple things wrong with it. When I took it back to them and they took care of problems no questions ask. Warranty covered all of it. The lady service writer is very very nice helpful very courteous and so nice you just wouldn’t believe. They will take care of all of your needs. Go check them out
Great dealership
I bought a used pick up truck from Duncan and it had a couple things wrong with it. When I took it back to them and they took care of problems no questions ask. Warranty covered all of it. The lady service writer is very very nice helpful very courteous and so nice you just wouldn’t believe. They will take care of all of your needs. Go check them out
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bill, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Used truck purchase
My wife and I purchased our Ford F150 from this dealership. Our salesperson, Zack Clark was very professional and catered to our needs. 5 stars to Zack and the Duncan team.
Used truck purchase
My wife and I purchased our Ford F150 from this dealership. Our salesperson, Zack Clark was very professional and catered to our needs. 5 stars to Zack and the Duncan team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Enjoyed my experience with Duncan,they did everything
Enjoyed my experience with Duncan,they did everything they could to get me in the right vehicle
Enjoyed my experience with Duncan,they did everything
Enjoyed my experience with Duncan,they did everything they could to get me in the right vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Recently purchased a pre-owned Nissan van from Myca at
Recently purchased a pre-owned Nissan van from Myca at Duncan. He made it super easy being I was coming from a couple hours away. He had the vehicle waiting up front for me to look over and test drive. No pressure and easy going dealer and salesman.
Recently purchased a pre-owned Nissan van from Myca at
Recently purchased a pre-owned Nissan van from Myca at Duncan. He made it super easy being I was coming from a couple hours away. He had the vehicle waiting up front for me to look over and test drive. No pressure and easy going dealer and salesman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Made 2 purchases recently with Myca at Duncan.
Made 2 purchases recently with Myca at Duncan. He made it super easy for me being out of state, so easy I ended up buy 2 in a 2 week span with Mycas help. Please don't hesitate to give him a call, I promise you won't regret it!
Made 2 purchases recently with Myca at Duncan.
Made 2 purchases recently with Myca at Duncan. He made it super easy for me being out of state, so easy I ended up buy 2 in a 2 week span with Mycas help. Please don't hesitate to give him a call, I promise you won't regret it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Duncan Ford
Working with Zach was super quick, the easiest and the best experience I've had buying a car
Duncan Ford
Working with Zach was super quick, the easiest and the best experience I've had buying a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Johnny, we're happy to hear you had such a positive experience with Zach! Please let us know if there is ever anything else we can do for you! Safe travels!
one of the best dealerships i’ve went too by far very
one of the best dealerships i’ve went too by far very nice salesman’s!
one of the best dealerships i’ve went too by far very
one of the best dealerships i’ve went too by far very nice salesman’s!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Codie helped me find everything I needed in the service
Codie helped me find everything I needed in the service department and was very helpful!
Codie helped me find everything I needed in the service
Codie helped me find everything I needed in the service department and was very helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I wish I could give a no star they don’t even deserve the
I wish I could give a no star they don’t even deserve the first star ! The motor vehicle board of commonwealth of Virginia is contacting them they took 10,000 of my money after 3 days we broke down WE had get it towed in as if it was our problem !! This vehicle was warranty with 3,000 miles or 3 months .. I own my own business so I needed vehicle not only did they say we don’t have vehicle for you to drive well you call someone rent us one so we can work but whatever we just took 2 weeks off work and then after mechanic letting us no it’s a no go and he’s lost faith in truck nothing working after attempting to fix it 5 times… so with that being said we came in asked for money bank or get us TRANSFER to another vehicle he said I CANT give you your money back and I said sure you can. Then he starts to mention that we can’t do fees back on vehicle or taxes cause we have do it for everyone so I left, after him showing I will only be getting down payment of 900.00 i immediately left to go talk to lawyer and dmv the va board of motors told me on phone they can do it they just pretending they can’t cause vehicle broke down 3 days later they could waived processing fee of 499 if anything but he pretty much made us chose vehicle there cause we didn’t want another vehicle from them wanted my money back and reimburse for what they did wrong but by Grace of God on my side I will push forward and get this court asap Money don’t come easy and steal from mom of 2 kids that self employed not steady income is down right dirty and they will have there day in court very soon once everything is together …Please protect your self please 🙏 I would hate for this happen to them the sales person set there watching me balling my eyes out they know they ripping people off. And they will not CONTINUE to do so I will put stop to this. Immediately
I wish I could give a no star they don’t even deserve the
I wish I could give a no star they don’t even deserve the first star ! The motor vehicle board of commonwealth of Virginia is contacting them they took 10,000 of my money after 3 days we broke down WE had get it towed in as if it was our problem !! This vehicle was warranty with 3,000 miles or 3 months .. I own my own business so I needed vehicle not only did they say we don’t have vehicle for you to drive well you call someone rent us one so we can work but whatever we just took 2 weeks off work and then after mechanic letting us no it’s a no go and he’s lost faith in truck nothing working after attempting to fix it 5 times… so with that being said we came in asked for money bank or get us TRANSFER to another vehicle he said I CANT give you your money back and I said sure you can. Then he starts to mention that we can’t do fees back on vehicle or taxes cause we have do it for everyone so I left, after him showing I will only be getting down payment of 900.00 i immediately left to go talk to lawyer and dmv the va board of motors told me on phone they can do it they just pretending they can’t cause vehicle broke down 3 days later they could waived processing fee of 499 if anything but he pretty much made us chose vehicle there cause we didn’t want another vehicle from them wanted my money back and reimburse for what they did wrong but by Grace of God on my side I will push forward and get this court asap Money don’t come easy and steal from mom of 2 kids that self employed not steady income is down right dirty and they will have there day in court very soon once everything is together …Please protect your self please 🙏 I would hate for this happen to them the sales person set there watching me balling my eyes out they know they ripping people off. And they will not CONTINUE to do so I will put stop to this. Immediately
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car