Duncan Ford Chrysler Dodge Jeep RAM

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4.7
(208 reviews)
Visit Duncan Ford Chrysler Dodge Jeep RAM
Sales hours: 10:00am to 3:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 10:00am–6:00pm 8:00am–6:00pm
Tuesday 10:00am–6:00pm 8:00am–6:00pm
Wednesday 10:00am–6:00pm 8:00am–6:00pm
Thursday 10:00am–6:00pm 8:00am–6:00pm
Friday 10:00am–6:00pm 8:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
New (866) 455-0805 (866) 455-0805
Used (877) 739-9250 (877) 739-9250
Service (866) 968-7031 (866) 968-7031

Inventory

See all 156 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2017.
Duncan Ford Chrysler Dodge Jeep has been serving the Franklin County community for many years and we invite you in to discover the "Duncan Difference". Friendly and knowledgeable salespeople will help you with your selection and purchase. After the sale our service department will keep your vehicle maintained or repaired at reasonable prices. With a full service Body Shop and Parts Department we have it all for your transportation needs.

We have the Cars.com Shoppers' Choice Award - 2015 Ford Mustang in stock.
Discover the Duncan Difference!!!

Service center

Phone number (866) 968-7031

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 13 employees View less employees

Reviews

4.7
(208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Duncan Ford Chrysler Dodge Jeep RAM from DealerRater.

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5.0

Very easy to work with.

Very easy to work with. No hidden surprises. The salesman Ben Preece was very helpful. I would definitely purchase from here again.

5.0

Very easy to work with.

Very easy to work with. No hidden surprises. The salesman Ben Preece was very helpful. I would definitely purchase from here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Great dealership

I bought a used pick up truck from Duncan and it had a couple things wrong with it. When I took it back to them and they took care of problems no questions ask. Warranty covered all of it. The lady service writer is very very nice helpful very courteous and so nice you just wouldn’t believe. They will take care of all of your needs. Go check them out

5.0

Great dealership

I bought a used pick up truck from Duncan and it had a couple things wrong with it. When I took it back to them and they took care of problems no questions ask. Warranty covered all of it. The lady service writer is very very nice helpful very courteous and so nice you just wouldn’t believe. They will take care of all of your needs. Go check them out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bill, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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5.0

Used truck purchase

My wife and I purchased our Ford F150 from this dealership. Our salesperson, Zack Clark was very professional and catered to our needs. 5 stars to Zack and the Duncan team.

5.0

Used truck purchase

My wife and I purchased our Ford F150 from this dealership. Our salesperson, Zack Clark was very professional and catered to our needs. 5 stars to Zack and the Duncan team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Enjoyed my experience with Duncan,they did everything

Enjoyed my experience with Duncan,they did everything they could to get me in the right vehicle

5.0

Enjoyed my experience with Duncan,they did everything

Enjoyed my experience with Duncan,they did everything they could to get me in the right vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Recently purchased a pre-owned Nissan van from Myca at

Recently purchased a pre-owned Nissan van from Myca at Duncan. He made it super easy being I was coming from a couple hours away. He had the vehicle waiting up front for me to look over and test drive. No pressure and easy going dealer and salesman.

5.0

Recently purchased a pre-owned Nissan van from Myca at

Recently purchased a pre-owned Nissan van from Myca at Duncan. He made it super easy being I was coming from a couple hours away. He had the vehicle waiting up front for me to look over and test drive. No pressure and easy going dealer and salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Made 2 purchases recently with Myca at Duncan.

Made 2 purchases recently with Myca at Duncan. He made it super easy for me being out of state, so easy I ended up buy 2 in a 2 week span with Mycas help. Please don't hesitate to give him a call, I promise you won't regret it!

5.0

Made 2 purchases recently with Myca at Duncan.

Made 2 purchases recently with Myca at Duncan. He made it super easy for me being out of state, so easy I ended up buy 2 in a 2 week span with Mycas help. Please don't hesitate to give him a call, I promise you won't regret it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Duncan Ford

Working with Zach was super quick, the easiest and the best experience I've had buying a car

5.0

Duncan Ford

Working with Zach was super quick, the easiest and the best experience I've had buying a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Johnny, we're happy to hear you had such a positive experience with Zach! Please let us know if there is ever anything else we can do for you! Safe travels!

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5.0

one of the best dealerships i’ve went too by far very

one of the best dealerships i’ve went too by far very nice salesman’s!

5.0

one of the best dealerships i’ve went too by far very

one of the best dealerships i’ve went too by far very nice salesman’s!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Codie helped me find everything I needed in the service

Codie helped me find everything I needed in the service department and was very helpful!

5.0

Codie helped me find everything I needed in the service

Codie helped me find everything I needed in the service department and was very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1.0

I wish I could give a no star they don’t even deserve the

I wish I could give a no star they don’t even deserve the first star ! The motor vehicle board of commonwealth of Virginia is contacting them they took 10,000 of my money after 3 days we broke down WE had get it towed in as if it was our problem !! This vehicle was warranty with 3,000 miles or 3 months .. I own my own business so I needed vehicle not only did they say we don’t have vehicle for you to drive well you call someone rent us one so we can work but whatever we just took 2 weeks off work and then after mechanic letting us no it’s a no go and he’s lost faith in truck nothing working after attempting to fix it 5 times… so with that being said we came in asked for money bank or get us TRANSFER to another vehicle he said I CANT give you your money back and I said sure you can. Then he starts to mention that we can’t do fees back on vehicle or taxes cause we have do it for everyone so I left, after him showing I will only be getting down payment of 900.00 i immediately left to go talk to lawyer and dmv the va board of motors told me on phone they can do it they just pretending they can’t cause vehicle broke down 3 days later they could waived processing fee of 499 if anything but he pretty much made us chose vehicle there cause we didn’t want another vehicle from them wanted my money back and reimburse for what they did wrong but by Grace of God on my side I will push forward and get this court asap Money don’t come easy and steal from mom of 2 kids that self employed not steady income is down right dirty and they will have there day in court very soon once everything is together …Please protect your self please 🙏 I would hate for this happen to them the sales person set there watching me balling my eyes out they know they ripping people off. And they will not CONTINUE to do so I will put stop to this. Immediately

1.0

I wish I could give a no star they don’t even deserve the

I wish I could give a no star they don’t even deserve the first star ! The motor vehicle board of commonwealth of Virginia is contacting them they took 10,000 of my money after 3 days we broke down WE had get it towed in as if it was our problem !! This vehicle was warranty with 3,000 miles or 3 months .. I own my own business so I needed vehicle not only did they say we don’t have vehicle for you to drive well you call someone rent us one so we can work but whatever we just took 2 weeks off work and then after mechanic letting us no it’s a no go and he’s lost faith in truck nothing working after attempting to fix it 5 times… so with that being said we came in asked for money bank or get us TRANSFER to another vehicle he said I CANT give you your money back and I said sure you can. Then he starts to mention that we can’t do fees back on vehicle or taxes cause we have do it for everyone so I left, after him showing I will only be getting down payment of 900.00 i immediately left to go talk to lawyer and dmv the va board of motors told me on phone they can do it they just pretending they can’t cause vehicle broke down 3 days later they could waived processing fee of 499 if anything but he pretty much made us chose vehicle there cause we didn’t want another vehicle from them wanted my money back and reimburse for what they did wrong but by Grace of God on my side I will push forward and get this court asap Money don’t come easy and steal from mom of 2 kids that self employed not steady income is down right dirty and they will have there day in court very soon once everything is together …Please protect your self please 🙏 I would hate for this happen to them the sales person set there watching me balling my eyes out they know they ripping people off. And they will not CONTINUE to do so I will put stop to this. Immediately

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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