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Nissan of Paducah

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Highly Recommend

Great Customer Service! Highly recommend for all your Maintenance needs! Very friendly and prompt with all issues I have experienced. Knowledgeable staff and always eager to help!

Highly Recommend

Great Customer Service! Highly recommend for all your Maintenance needs! Very friendly and prompt with all issues I have experienced. Knowledgeable staff and always eager to help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Chelsie. I'm glad we were able to help. You're always welcome here when you need us.

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Shocked Nissan owner

Pretty sad when you own a Nissan and you pull on a Nissan lot looking to buy a newer used Nissan Rogue and the salesman blows you off once he realizes you're not buying a new one. But can pull on Dodge-Jeep dealership and they will bend over backwards to make this transition happen!!@

Shocked Nissan owner

Pretty sad when you own a Nissan and you pull on a Nissan lot looking to buy a newer used Nissan Rogue and the salesman blows you off once he realizes you're not buying a new one. But can pull on Dodge-Jeep dealership and they will bend over backwards to make this transition happen!!@

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Good afternoon Lorida, While we were unable to help you we are happy that you found another dealer to fit your needs. We wish you the best of luck going forward. Have a Merry Christmas and a Happy New Year.

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dealership review. Nothing but good experiences

Salesmen, service manager and facilities have always been way above average. I have walked out of other dealerships because of rudeness of salesmen, less than satisfactory service dept. and poor waiting room facility in service area. I have purchased 3 vehicles from this dealership and never had a bad experience. It has been 20 years since I had a bad experience with the "bowtie" dealer and I have never gone back. I have purchased 5 cars/trcks since then. I never will go back to that dealer. Their loss not mine.

dealership review. Nothing but good experiences

Salesmen, service manager and facilities have always been way above average. I have walked out of other dealerships because of rudeness of salesmen, less than satisfactory service dept. and poor waiting room facility in service area. I have purchased 3 vehicles from this dealership and never had a bad experience. It has been 20 years since I had a bad experience with the "bowtie" dealer and I have never gone back. I have purchased 5 cars/trcks since then. I never will go back to that dealer. Their loss not mine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sandy, THANK YOU for your continued business. We love to hear about positive experiences. We cannot wait to see you back! Thank you again for your business!

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Purchased Car

I purchased a car from Nissan of Paducah. The dealer was John Thompson. He was very kind and knowledgeable about the car. He did not pressure me to buy the vehicle. He gave me plenty of time to think about my decision. He also promised me a free oil change and a tank of gas. He came thru on all of it. If you ever need a new or used car, I highly recommend that you ask for John.

Purchased Car

I purchased a car from Nissan of Paducah. The dealer was John Thompson. He was very kind and knowledgeable about the car. He did not pressure me to buy the vehicle. He gave me plenty of time to think about my decision. He also promised me a free oil change and a tank of gas. He came thru on all of it. If you ever need a new or used car, I highly recommend that you ask for John.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Essie, thank you for your kind words about John Thompson. He is a valued employee here at Nissan. We love to hear when someone else gets to experience such a high level of quality service. Have a wonderful day and Welcome to the Family!

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Nissan Murano Cross Cabriolet

I made a low offer for this vehicle but not get a reply.

Nissan Murano Cross Cabriolet

I made a low offer for this vehicle but not get a reply.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Dave, we would love to speak with you about your experience. Give us a call at (270) 443-0946

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Best Customer Service

While working at AQS show in Paducah I locked my keys in my car. Should have replaced my battery in the key fob earlier. After confirming my identity and ownership of the car, they were able to make a key for me that would get me into the car for a very reasonable price. This dealership also gave me a new battery for my key fob! The employees were helpful, polite and knowledgeable. I would recommend this dealership to anyone whether buying or going in for help with their vehicle.

Best Customer Service

While working at AQS show in Paducah I locked my keys in my car. Should have replaced my battery in the key fob earlier. After confirming my identity and ownership of the car, they were able to make a key for me that would get me into the car for a very reasonable price. This dealership also gave me a new battery for my key fob! The employees were helpful, polite and knowledgeable. I would recommend this dealership to anyone whether buying or going in for help with their vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Melinda, thank you so much for your kind words. We value your opinion and are so pleased to hear your experience was a good one. We look forward to seeing you back again soon.

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MY NEW ALTIMA

i realy had went to just look at cars not knowing if i could get to my budget but they worked with me and i now own a2014 altima thanks guys

MY NEW ALTIMA

i realy had went to just look at cars not knowing if i could get to my budget but they worked with me and i now own a2014 altima thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patricia, thank you so much for taking the time to leave us feedback. We appreciate your business. Welcome to the Family!

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worst experience ever !!!

There is NO customer service at this dealership. Absolutely NO fabulous deals. Love my nissan but would definitely recommend a short drive to another dealership. All about bottom dollar to this business no matter how bad they treat the customer.

worst experience ever !!!

There is NO customer service at this dealership. Absolutely NO fabulous deals. Love my nissan but would definitely recommend a short drive to another dealership. All about bottom dollar to this business no matter how bad they treat the customer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us feedback. We would like to speak with you concerning your visit. Please give us a call at (270) 443-0946

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Service is bad

I love my Nissan Pathfinder however this dealership has not been willing to repair parts covered under the warranty. Would not replace Tire Pressure Monitoring Sensors. After I had them replaced at another shop they would not program them. Refused to prorate a Nissan battery. Going to but a Frontier within a year but will not buy in Paducah and will not use them for warranty or service work.

Service is bad

I love my Nissan Pathfinder however this dealership has not been willing to repair parts covered under the warranty. Would not replace Tire Pressure Monitoring Sensors. After I had them replaced at another shop they would not program them. Refused to prorate a Nissan battery. Going to but a Frontier within a year but will not buy in Paducah and will not use them for warranty or service work.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Royce, My name is Harold Schultz the Internet manager here at Nissan of Paducah,I have went to our Service manager (Kevin Prather) and and discussed this with him and he is unaware of any resent issues involving tire pressure sensors or any battery issues on a Pathfinder.Kevin wants to address this issue,But we need to know some more details,can you call Kevin Prather at 270-443-0946

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Best Dealership anywhere!!

We drove from Louisiana to Nissan of Paducah, Ky to purchase our vehicle and it was well worth the 650 mile trip!! Thank you Harold Schultz, Ken Lang, Joe and the rest of the guys that we had the pleasure of meeting! They treated us like family and gave us an incredible deal on our new 2012 Nissan Altima! I wish they could all see how "Cheetalicious" my new car is!! lol Thank each of yall again! We will be back to buy more in the future and are sending family and friends to yall as well!!

Best Dealership anywhere!!

We drove from Louisiana to Nissan of Paducah, Ky to purchase our vehicle and it was well worth the 650 mile trip!! Thank you Harold Schultz, Ken Lang, Joe and the rest of the guys that we had the pleasure of meeting! They treated us like family and gave us an incredible deal on our new 2012 Nissan Altima! I wish they could all see how "Cheetalicious" my new car is!! lol Thank each of yall again! We will be back to buy more in the future and are sending family and friends to yall as well!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

WOW 650 miles! MoeMoe, thank you so much for taking the time to leave us feedback. We are so happy that you made the drive. We can't wait to see you back!

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