Reviews
Write a reviewgreat service and clean facilities
people were very friendly and nice. Did a great job on my vehicle and it didn't take so long.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a new car can be stressfull, but not always
The Salesman was nice and he knew a great deal about SUV's and Ford cars in all makes. He was well educated on the software and items on the center dashboard display. He was patient when we asked questions and let us test drive 3 SUV's. We have bought 4 new cars in my lifetime and he was the best salesman ever. I am 64 years old.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
customer service
although they are not in my area, when I was contacted back, they were very nice and pleasant to speak with.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
JAMESTOWN KY
RECENTLY PURCHASED A VEHICLE FROM THEM. FIRST TIME I HAD EVER BOUGHT FROM THEM. GREAT ENVIROMENT. TREATED ME GREAT. GOOD PEOPLE TO TRADE WITH. VERY SATISFIED WITH THE SALESMAN. NOT PUSHY LIKE MY RECENT DEALERSHIP.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
not happy
they were not honest with me at all. they liked to play games. A friend gave me heads up about thier games, and he was wright.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I APOLOGIZE IF THERE IS A MISUNDERSTANDING. WE STRESS AT DON FRANKLIN FORD TO TREAT EVERYONE AS FAIR AS POSSIBLE. IF THERE WAS A UNDERSTANDING PLEASE CALL THE GENERAL MANAGER AND HE WILL MAKE IT RIGHT.
so far best dealership I've dealt with. Bought several...
so far best dealership I've dealt with. Bought several cars from this dealership. They always treat you like family. I've bought from other places but never treated anywhere near as well as this dealer. they sell Ford, GM and Nissan, and always the best selection in KY. Service is outstanding, and the owners and staff go out of their way to accomodate all their customers. They meet your needs and then some. 5-Star dealer!! A+++++
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car