Reviews
Helpful, friendly and knowledgeable experience and I got
Helpful, friendly and knowledgeable experience and I got a great deal. I love my new vehicle and will go back for future vehicle needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy buying Experience
We drove out of our comfort zone to test drive a vehicle. We were very pleased with our buying experience from start to finish. Jarrod Singleton was very friendly and helped with all our questions. It was the easiest buying experience that I have ever experienced. We also left with a full tank of gas! Thank you, Jarrod.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is the place!!
I've bought my past two vehicles at Tice Hughes. Tommy is great! If you want a no-haggle, honest, dependable, friendly, atmosphere for your next car purchase, this is the place!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We had a great experience with Jarrod at Trice Hughes. I...
We had a great experience with Jarrod at Trice Hughes. I called to ensure they had the vehicle we were interested in and he made sure he had it pull up front for us. He was close enough for questions, but wasn’t hovering as we talked about the vehicle and tried out features. He was friendly and knowledgeable. Even though he was very busy, he always made sure we were doing ok. Anna made the paperwork process very quick. It was the best car buying experience we’ve had and will definitely be recommending them to others!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terrible service
They cannot even properly schedule an oil change, would not trust them for a second to buy a car. Liars, chauvinistic attitude, go elsewhere. Just the worst ever.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Wonderful shopping experience
Lee Hughes is an asset to Trice Hughes. His knowledge, customer service, and friendliness made our purchase of a new vehicle a pleasant experience. Sales people like Lee are the reason we continue to buy from Trice Hughes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Buying Experience
We purchased a 2017 Dodge Grand Caravan from Trice Hughes and I was incredibly satisfied with the entire transaction. I originally found the vehicle online and contacted the dealership through the website with some questions. Brian responded to my initial email within a few hours. I had some additional questions and requests that Brian quickly responded to a couple days later. We are a couple hours away, so his quick responses were very helpful in determining whether we wanted to pursue this vehicle. About a week after initially contacting Trice Hughes, I set up an appointment to test drive the van. Brian had it set and ready when we arrived. He was open and not pushy. He gave us space to test the van and we felt comfortable with it. We negotiated a fair price and they handled all the paperwork and licensing for us. Brian and the Trice Hughes folks made this the easiest and most painless vehicle purchase I have had. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleased with our car buying experience
We wanted to let Trice Hughes know how pleased we were with the service we received. Jarrod Singleton was very professional from the time he saw me looking on the lot until the deal was complete. He answered all our questions and kept us very informed thru the entire process. Shana was also very professional and easy to work with. She made the paperwork seem easier. These two were the only ones we encountered but were very pleased with them. Thanks again for your kindness and making the process an easy one. We like our ride.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
Manager found my desired vehicle quickly. Solid trade price on my car. Repaired and replaced worn and damaged parts. Final steps completely taken care of. Great staff and great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dodge Grand Caravan
We bought a used 2017 Dodge Grand Caravan from Brent Ladd over the weekend. Brent went above and beyond to make sure we got the best deal and that we were satisfied with our purchase. Upon arrival on Saturday everything was ready to sign and we were there only a minimal amount of time. This is my third purchase from Brent and will not be my last. I like that he treats me like family and his demeanor shows that! Please be sure to ask for Brent at Trice Hughes for all you vehicle needs he's the best!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase