Reviews
Write a reviewVery friendly staff and Jeremy treated me like a friend
Very friendly staff and Jeremy treated me like a friend and never gave up trying to get me in my latest new vehicle. This was the third new vehicle I have purchased from them, and the second one from Jeremy. He has also been very helpful with getting some of my family members in some good used vehicles.
Very friendly staff and Jeremy treated me like a friend
Very friendly staff and Jeremy treated me like a friend and never gave up trying to get me in my latest new vehicle. This was the third new vehicle I have purchased from them, and the second one from Jeremy. He has also been very helpful with getting some of my family members in some good used vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always friendly willing to do anything to make your visit
Always friendly willing to do anything to make your visit enjoyable. Will spend however much time need to train you on your new vehicles programs.
Always friendly willing to do anything to make your visit
Always friendly willing to do anything to make your visit enjoyable. Will spend however much time need to train you on your new vehicles programs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I will start by saying they only got a 1 star because it
I will start by saying they only got a 1 star because it made me give at least a 1 otherwise it would have been a zero!!! My husband talked me into trying a local business instead of taking my Lincoln Navigator to the Lincoln dealership in Wichita where I also take it. We called Kline and told them after driving at least an hour the blower on the AC stops working and the cab of the vehicle heats up to hotter than outside on a 85-90 degree day. They accepted the apt and we took it in, they called me the first day and said they drove it to AC Hospital which is 6 miles away and it worked fine. I repeated myself and said, you have to drive it for an hour for it to kick down, and even if you get a phone call it will kick it down. They said ok, I will relay this to the tech do you mind If we drive the car home tonight we live a little ways away and maybe we will catch it do something, I said thats fine. She lived in Wellington, still not an hour and Shane, definately not an hour away. The next day I get a call saying they drove it 30 mins and the ac works fine. The only thing they found was that the auto button was on and that it could cause the cab to heat up.....really? I go to pick it up with my mom to drive it to her house. I pay and almost $150 bill for nothing, they didn't even hook it up to diagnostic and I tell them I am going to leave a poor review because they accepted my apt and then did nothing but take my money. I walked out. Then a guy, saying he was the owner comes out holding a copy of my bill being smug saying there was nothing wrong with my AC, basically calling me a liar. Telling me that with my AC on max ac that my cab should be hotter inside my cab than it is outside on a 90 degree day and that he's the FORD MECHANIC and IM NOT. IT DOESN'T TAKE A ROCKET SCIENTIST TO KNOW THAT DOESN'T EVEN MAKE SENSE!!!! He made it clear to me and I mean very clear that I was a woman and didn't know crap about vehicles, but was he didn't know was that my dad was a mechanic and taught me alot!!! I know the blower motor is going out and that they will intermittantly work!!! If his mechanic would have driven it long enough he would have found that out. He also made it very clear to me that if I wanted to leave my vehicle with him and pay his "boys" FOR ANOTHER HOUR OR TWO HE WOULD LET THEM DRIVE IT AGAIN....I CHOSE TO TAKE IT THE LINCOLN DEALERSHIP WHO KNOWS WHAT THEY DOING!!!! IF YOU VALUE YOUR VEHICLE AND YOUR MONEY KEEP DRIVING BY THIS PLACE!!!!
I will start by saying they only got a 1 star because it
I will start by saying they only got a 1 star because it made me give at least a 1 otherwise it would have been a zero!!! My husband talked me into trying a local business instead of taking my Lincoln Navigator to the Lincoln dealership in Wichita where I also take it. We called Kline and told them after driving at least an hour the blower on the AC stops working and the cab of the vehicle heats up to hotter than outside on a 85-90 degree day. They accepted the apt and we took it in, they called me the first day and said they drove it to AC Hospital which is 6 miles away and it worked fine. I repeated myself and said, you have to drive it for an hour for it to kick down, and even if you get a phone call it will kick it down. They said ok, I will relay this to the tech do you mind If we drive the car home tonight we live a little ways away and maybe we will catch it do something, I said thats fine. She lived in Wellington, still not an hour and Shane, definately not an hour away. The next day I get a call saying they drove it 30 mins and the ac works fine. The only thing they found was that the auto button was on and that it could cause the cab to heat up.....really? I go to pick it up with my mom to drive it to her house. I pay and almost $150 bill for nothing, they didn't even hook it up to diagnostic and I tell them I am going to leave a poor review because they accepted my apt and then did nothing but take my money. I walked out. Then a guy, saying he was the owner comes out holding a copy of my bill being smug saying there was nothing wrong with my AC, basically calling me a liar. Telling me that with my AC on max ac that my cab should be hotter inside my cab than it is outside on a 90 degree day and that he's the FORD MECHANIC and IM NOT. IT DOESN'T TAKE A ROCKET SCIENTIST TO KNOW THAT DOESN'T EVEN MAKE SENSE!!!! He made it clear to me and I mean very clear that I was a woman and didn't know crap about vehicles, but was he didn't know was that my dad was a mechanic and taught me alot!!! I know the blower motor is going out and that they will intermittantly work!!! If his mechanic would have driven it long enough he would have found that out. He also made it very clear to me that if I wanted to leave my vehicle with him and pay his "boys" FOR ANOTHER HOUR OR TWO HE WOULD LET THEM DRIVE IT AGAIN....I CHOSE TO TAKE IT THE LINCOLN DEALERSHIP WHO KNOWS WHAT THEY DOING!!!! IF YOU VALUE YOUR VEHICLE AND YOUR MONEY KEEP DRIVING BY THIS PLACE!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The process was very smooth.
The process was very smooth. When I arrived at the dealership, my vehicle was ready. I took a test drive, and by the time I came back, the purchase contract was ready to be signed. It was a very good experience!
The process was very smooth.
The process was very smooth. When I arrived at the dealership, my vehicle was ready. I took a test drive, and by the time I came back, the purchase contract was ready to be signed. It was a very good experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience with Kline motors very friendly...
We had a great experience with Kline motors very friendly people to work with we were very pleased with this dealership and plan to do business there in the future
We had a great experience with Kline motors very friendly...
We had a great experience with Kline motors very friendly people to work with we were very pleased with this dealership and plan to do business there in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeremy went above and beyond to help me get situated in a...
Jeremy went above and beyond to help me get situated in a truck that meet my wants and budget. Go to the big blue oval in Winfield, KS to get your next truck, car or SUV.
Jeremy went above and beyond to help me get situated in a...
Jeremy went above and beyond to help me get situated in a truck that meet my wants and budget. Go to the big blue oval in Winfield, KS to get your next truck, car or SUV.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience with Kline Motors. I was happy...
I had a great experience with Kline Motors. I was happy with the amount of my trade as well as the incentives that were given by Ford motor. I had shopped several other dealerships for this transaction and was blown away by how much better I was treated at Klines.
I had a great experience with Kline Motors. I was happy...
I had a great experience with Kline Motors. I was happy with the amount of my trade as well as the incentives that were given by Ford motor. I had shopped several other dealerships for this transaction and was blown away by how much better I was treated at Klines.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very easy to work with.
We were looking for a Ford Flex and found one on the website. Drove down to look at it and made the decision to buy. The dealership was very easy to make a deal with, and did not try to pressure us into buying extras we did not need.
Very easy to work with.
We were looking for a Ford Flex and found one on the website. Drove down to look at it and made the decision to buy. The dealership was very easy to make a deal with, and did not try to pressure us into buying extras we did not need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Christine, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope you continue to choose Kline Ford for all your vehicle needs! Take care!
Purchase car
We are very pleased with our 2015 "MKC" Jennifer at Kline's was very helpful going over all the options that this vehicle comes with. The car had been completely checked out before hand and have had no problems. We are grateful to have a quality dealer in our town. Don
Purchase car
We are very pleased with our 2015 "MKC" Jennifer at Kline's was very helpful going over all the options that this vehicle comes with. The car had been completely checked out before hand and have had no problems. We are grateful to have a quality dealer in our town. Don
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ford F150
They were very friendly and helpful, Jennifer was very knowledgeable and friendly. They were very helpful with out being pushy, and I really appreciate that, I’ll definitely recommend using Kline Motors!
Ford F150
They were very friendly and helpful, Jennifer was very knowledgeable and friendly. They were very helpful with out being pushy, and I really appreciate that, I’ll definitely recommend using Kline Motors!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car