Ramey Ford of Princeton

The service was very good everyone was very nice and polite.will definitely shop there in the future

They are always working with you whatever your problem is Very friendly staff They will found out what every is wrong with you vehicle Also great team when you buy from them

I work in retail and customer service is the most important thing I can offer my customers. I was extremely satisfied with my experience at Ramey Ford! Marcus Pruitt made us feel like we were apart of their family. Never felt any pressure from their staff. The good deal we received on our vehichle kept us from looking anywhere else. I recommend anyone to go see Marcus and get a good deal on new Ford! My wife loves her Mustang Mach-e by the way!!

I could not be more pleased with my car! Love it and love the quick transaction!

Eric Jones and Larry are great to work with. Johnathan is easy to work with in the finance dept. Thank you Helen Stanley

Eric/Jessica and team were wonderful to work with! From the beginning stages to financing, my experience was nothing short of superb. Excellent customer service! Will definitely be a repeat customer!

They tried to fix a leaking transmission 6 days ago when we first notified it and now that it’s leaking again they are saying wait 4 weeks. When we looked under the truck we found out they had left out 3 bolts from the skid plate.

I got a very good deal on a 2024 Platinum F150 last week at this dealership that I couldn’t turn down. The manager, David Sluss was fantastic and I appreciate him very much. He gave me a great deal and I’m very happy. However, I can’t thank Erik Jones, the Sales Representative, enough. He was excellent. He was extremely knowledgeable about demonstrating the vehicle and software. It almost always pisses me off when a salesman rides on a test drive with you but Erik was great! He showed me features I was looking for and software options while we were driving that I couldn’t have appreciated while driving alone. He followed up politely, unobtrusively a few days later and was immediately available when I asked for a repeat test drive. He filled up the tank and waved goodbye as I drove off alone to see if this truck was right for me. Needless to say, it was and I bought it. The sale was quick and efficient. I’ve had multiple purchases that weren’t, bureaucratically. After the sale, Erik has been great. Once, so far, he has helped me access features I haven’t been able to myself. I simply texted and he said to come right in and fixed the issue right there. He has repeatedly asked me to call him for questions, problems, or accessories AFTER the sale. You don’t see loyalty like that very often nowadays. I mainly wrote this to praise Erik. I’ve bought a number of vehicles, including three BMWs but he has been the most responsive, the most efficient and the most peasant to work with by far. FYI, I never met the man before 2-3 weeks ago. No family relation. I’ll also add, I bought my first and second truck, the first an f250 and the second a 1993 f150, from the same dealership. The f250 was old, I don’t remember how old, but I sold it 5 years later for the price I bought it. I bought the second, a 1993 f150 and I still have it. Runs every daggone time you turn the key and I hope it outlives me! I wholeheartedly recommend Ramey Ford in Princeton WV. I have a long story there and with Erik Jones and David Sluss I am sure that legacy will continue.

Service Department and service manager were very helpful and professional. I received an excellent job on my Ranger.

Devon did a great job and did a fantastic job making sure we had exactly what we needed.