Ramey Ford of Princeton

I made a last minute appointment. Was in the shop in less than 2 hours and out in under 45 minutes. Will most likely schedule again in the future

I received great service on my Mustang 2013 oil change and Justin Hall was very helpful and nice. I would bring my car back for service again.

Should be a 5th star rating for "Outstanding". L.T. Schoonover at Ramey Ford responded to our search for a new Ford F250 4x4 capable of towing a 5th wheel.... He quickly located a vehicle with our desired options, assisted with trade-in and financing, and had us in a great truck in no time!. Highly recommend these folks for both locals and out-of-staters (like ourselves)!

I was working with Terry Freeman from Ramey Ford Princeton and I got the impression that he was not attempting to help me. His emails were vague and did... not give me information so I felt he was just saying anything to just get me to go on or to do the bare minimum because I was not a perfect, ideal customer with a 800 credit score. The next morning I emailed to inform him that I was going with another dealership that felt that were more willing to help me and he replied with a very childish remark that stated: "Terry Freeman at Ramey Ford Princeton Thu, Sep 20, 11:20 AM (6 days ago) to me OK thats fine with me I was also able to get you a loan worked out this morning on a NEW car. I told you I would try to get you the most worked out I could. Sorry I didnt answer you quick enough!!! Thank you Terry Freeman Sales Manager / Special Finance He then ignored my follow-up emails where I apologized and he not responded to me at all. This is very unprofessional and clearly shows that he was not worried about losing a potential customer. I made three clear attempts to tell him I was sorry and no response. Ramey, I would make sure he doesn't interact too much with the public. I live very close and will make it clear to not work with this individual if anyone is to ask or if I hear of anyone wishing to go to this location. I have left a poor review on Cars Direct and any other site that contains Ramey Princeton information, I will do the same. I wish I did not have to give one star.

I was working with Terry Freeman from Ramey Ford Princeton and I got the impression that he was not attempting to help me. His emails were vague and did... not give me information so I felt he was just saying anything to just get me to go on or to do the bare minimum because I was not a perfect, ideal customer with a 800 credit score. The next morning I emailed to inform him that I was going with another dealership that felt that were more willing to help me and he replied with a very childish remark that stated: "Terry Freeman at Ramey Ford Princeton Thu, Sep 20, 11:20 AM (6 days ago) to me OK thats fine with me I was also able to get you a loan worked out this morning on a NEW car. I told you I would try to get you the most worked out I could. Sorry I didnt answer you quick enough!!! Thank you Terry Freeman Sales Manager / Special Finance He then ignored my follow-up emails where I apologized and he has not responded to me at all. This is very unprofessional and clearly shows that he was not worried about losing a potential customer. I made three clear attempts to tell him I was sorry and no response. Ramey, I would make sure he doesn't interact too much with the public. I live very close and will make it clear to not work with this individual if anyone is to ask or if I hear of anyone wishing to go to this location. I have left a poor review on Cars Direct and any other site that contains Ramey Princeton information, I will do the same. I wish I did not have to give one star.

LT was great we tell him what we want and he finds us what we are looking for. He is always professional and we will continue to recommend all our family... and friends to him

I was able to schedule a time to bring my truck into the service department on a day I was available with my limited schedule. They addressed the issue... and had me on my way relatively soon.

Fixed in a timely manner once received parts. Called with updates and additional problems found during servicing. Also scheduled oil change at time the... recall performed.

I was very pleased with purchasing my new truck! Thank you for helping us purchase our new truck! We will be back in the future

This is our second purchase with LT and it won't be our last! He works very had to get a vehicle that meets your needs, budget, and all of your wants.... He is more about putting you in a vehicle that meets all of those needs instead of selling you. No back and fourth like a normal dealership. You tell them what you want exactly, and your payment budget and before you know it he has exactly what you want. I also love that he is completely transparent... you know exactly what you are getting. No hush, hush about trade in amount, vehicle prices, etc. It's all about you and making sure your needs are met...as well as your wants. You will not be disappointed visiting LT!